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Parkside Kia
Knoxville, TN
1,452 Reviews
Since its inception, the KIA brand has stood for combining innovation and value to provide drivers with an exciting alternative to the status quo at an affordable price. Parkside KIA endeavors to do exactly that at our state-of-the-art facility where we emulate KIA by providing an enjoyable automotive experience you won’t find anywhere else.
Winner of the prestigious Kia Dealer Excellance Program, Plus for the last 5 years. 2019 Kia President's award winner (one of the top dealers in the nation). 2020 & 2021 Kia Platinum Prestige winner (top 2% of worldwide dealers in customer satisfaction). We back up our claim that we will give you an experience that cannot be matched anywhere else.
That experience starts in our modern showroom inspired by KIA’s futurist design aesthetic. Our facility was conceived and built for your comfort and convenience with numerous amenities especially for you and even your children. Parkside KIA features a comfortable customer lounge with a coffee bar complete with beverages, snacks, candies for our little customers as well as cable television and complimentary WIFI.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,452 reviews
March 21, 2020
Very polite young man to work with. Felt right at home looking for cars with. Very knowledgeable. Also i called him to come in and look another day and he was not their but called another employee who was looking for cars with. Very knowledgeable. Also i called him to come in and look another day and he was not their but called another employee who was and told me to go see them. Class act More
by Jeremyfreeman42
Employees Worked With
Brandon Jordan, Nick Wicker
March 13, 2020
Always a great experience with the service department` Great service provided on the vehicle. Friendly and informative service from the staff. The waiting area is comfortable and clean. They staff was co Great service provided on the vehicle. Friendly and informative service from the staff. The waiting area is comfortable and clean. They staff was continuously disinfecting the public waiting areas. (an important service these days!) More
by lvance
Employees Worked With
March 09, 2020
Excellent sales We bought a 2021 Seltos and am loving it. We told our salesperson what we wanted and our price range and they helped us get what we wanted. No pushi We bought a 2021 Seltos and am loving it. We told our salesperson what we wanted and our price range and they helped us get what we wanted. No pushiness was involved. They were very easy to deal with and would certainly go back again. More
by hooksl
Employees Worked With
Josh Welch
March 07, 2020
New car purchase Sales rep was great. Total process took a little long, but that was not Mike's fault. First offer from manager was way high, but he subsequently cam Sales rep was great. Total process took a little long, but that was not Mike's fault. First offer from manager was way high, but he subsequently came down. More
by jduncan2
Employees Worked With
Mike Terry
March 04, 2020
Oil change and minor service. Done when promised even with some extra requests. The waiting area with free wi-fi makes the time pass quickly. The liquid refreshments are appreciat Done when promised even with some extra requests. The waiting area with free wi-fi makes the time pass quickly. The liquid refreshments are appreciated. More
by Kenn G
Employees Worked With
March 04, 2020
Oil change The service department had my oil changed, fluids refilled, tires checked all within an hour. They explained everything to me so that I could understa The service department had my oil changed, fluids refilled, tires checked all within an hour. They explained everything to me so that I could understand. More
by c_huskey
Employees Worked With
Jim Richards
March 01, 2020
Very helpful! I thought I had an appointment made via web but it didn't work! Kristen's realized since I wasn't just there for an oil change she made the effort to I thought I had an appointment made via web but it didn't work! Kristen's realized since I wasn't just there for an oil change she made the effort to see if main garage could work me in they did great team! Thanks! More
by Avice
Employees Worked With
February 29, 2020
To whom it may concern:Brandon Jordan your sale To whom it may concern: Brandon Jordan your sale representative did a great job with saling me my new car. I appreciate his efforts with this deal. To whom it may concern: Brandon Jordan your sale representative did a great job with saling me my new car. I appreciate his efforts with this deal. More
by TYRONE BEAN
Employees Worked With
Brandon Jordan
February 22, 2020
The service department took care of me from the second I got there until I left! Great service and great employees! I would recommend Parkside Kia to everyone! got there until I left! Great service and great employees! I would recommend Parkside Kia to everyone! More
by RachelSWilliams
Employees Worked With
Jim Richards
February 22, 2020
Always friendly and explains everything they are doing and they always offer transportation if needed. Their waiting area is very nice AND DOESNT SMELL LIKE TIRES! Yay. I love my KIA Soul. and they always offer transportation if needed. Their waiting area is very nice AND DOESNT SMELL LIKE TIRES! Yay. I love my KIA Soul. More
by Deborah Lofton
Employees Worked With
