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Parkside Kia

Knoxville, TN

4.9
1,498 Reviews
Since its inception, the KIA brand has stood for combining innovation and value to provide drivers with an exciting alternative to the status quo at an affordable price. Parkside KIA endeavors to do exactly that at our state-of-the-art facility where we emulate KIA by providing an enjoyable automotive experience you won’t find anywhere else. Winner of the prestigious Kia Dealer Excellance Program, Plus for the last 5 years. 2019 Kia President's award winner (one of the top dealers in the nation). 2020 & 2021 Kia Platinum Prestige winner (top 2% of worldwide dealers in customer satisfaction). We back up our claim that we will give you an experience that cannot be matched anywhere else. That experience starts in our modern showroom inspired by KIA’s futurist design aesthetic. Our facility was conceived and built for your comfort and convenience with numerous amenities especially for you and even your children. Parkside KIA features a comfortable customer lounge with a coffee bar complete with beverages, snacks, candies for our little customers as well as cable television and complimentary WIFI.
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9929 Parkside Dr.

Knoxville, TN

37922

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Showing 1,498 reviews

August 28, 2020

After a painful month including covid, diverticulitis I closed out the month totaling our 2018 Sorento. Wow now had to ride herd on the bank and ins co. They rocked. Called the dealer we purchased 2 KIA's More

by Bricks
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Abshire, Josh Welch
Aug 29, 2020 -

Parkside Kia responded

Bricks, thanks for the positive review, and for letting people know about your recent visit with us! We can't tell you how nice it feels to hear that Josh and Steven went above and beyond to make sure your experience was a memorable one. We look forward to hearing from you again, and please contact us if you ever need anything regarding your vehicle! Ben Burton General Manager Parkside Kia (865) 531-4000 office

August 26, 2020

We are SUPER pleased with our purchase! Sonya and the team were very helpful, matched us to exactly what we were looking for. We purchased our previous Kia Optima from this location and after looking aro More

by Logic915
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Garza, Steven Abshire, Sonya Edwards
Aug 27, 2020 -

Parkside Kia responded

Thank you for the excellent review! We can't wait to share your kind words with Sonya and the rest of the team. Congratulations on your new KIA; please come back at any time! Ben Burton General Manager Parkside Kia (865) 531-4000 office

August 23, 2020

Dishonest service! Tried to sell me a battery I did not need. Stated that the CCA was checked. They lied and battery was never checked. More

by skbelasic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kristeena Rutledge
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sonya, Matt Cohen, Sonya Edwards
Aug 24, 2020 -

Parkside Kia responded

Hello, Thank you for speaking with me about this. We appreciate the feedback and the opportunity to rectify the situation. I look forward to speaking with you again later this afternoon. Best, Ben Burton General Manager Parkside Kia (865) 531-4000 office

August 21, 2020

Sonya was excellent to work with. Friendly, knowledge and very personable. I would come back again just because of the ease of buying this vehicle with Sonya More

by antcyd
Recommend Dealer
Yes
Employees Worked With
Sonya Edwards
Aug 22, 2020 -

Parkside Kia responded

Thank you for the wonderful review! We will be sure to share your compliments with Sonya first thing and are so pleased to see that she has earned your repeat business. We look forward to seeing you again. Ben Burton General Manager Parkside Kia (865) 531-4000 office

August 08, 2020

I was really pleased with Parkside Kia. It was real clean in the waiting area. And people was really nice. Made you feel comfortable. Will go back. More

by newmanjodi630
Recommend Dealer
Yes
Employees Worked With
John White , Justin Garza, Tracie Russell
Aug 08, 2020 -

Parkside Kia responded

Thank you for the kind words! It's great to know that you received friendly customer service at our dealership. Ben Burton General Manager Parkside Kia (865) 531-4000 office

August 05, 2020

I had been to multiple car dealers over the course of a few days. I knew what I wanted just not where I was going to get it from and trying to find who could offer the best price. Kia was my first stop and More

by Ashley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wyatt
Aug 05, 2020 -

Parkside Kia responded

Hi Ashley, thanks for the positive review, and for letting people know about your recent visit with us! We can't tell you how nice it feels to hear that John went above and beyond to make sure your experience was a memorable one. We look forward to hearing from you again, and please contact us if you ever need anything regarding your vehicle! Ben Burton General Manager Parkside Kia (865) 531-4000 office

August 03, 2020

No hard sell So far we love our new Kia, but we have only had it for 2 days. We were very pleased with working with Sonya Edwards. She did not try and hard sell us More

by Taylor's
Recommend Dealer
Yes
Employees Worked With
Sonya Edwards
Aug 03, 2020 -

Parkside Kia responded

Hello, thank you for the kind words! We'll be sure to give your compliments to Sonya. Let us know if there is anything else we can assist you with. Congratulations on your new Kia! Ben Burton General Manager Parkside Kia (865) 531-4000 office

August 02, 2020

Thank you Jonathan Wyatt!! I purchased a 2021 Telluride from Jonathan yesterday. He offered great service, answered all of our questions and most of all he was patient. This was my time purchasing from P More

by oglecrystal
Recommend Dealer
Yes
Employees Worked With
Jonathon Wyatt
Aug 03, 2020 -

Parkside Kia responded

Thank you for the positive feedback! We are delighted to know that you had a good experience with us and with the help of Jonathan who provided great service. We welcome you to the Parkside Kia family. Enjoy your car! Best, Ben Burton General Manager Parkside Kia (865) 531-4000 office

August 01, 2020

These guys are here to make the car buying process as easy and homely as possible. Working with Matt was the best experience I have ever had with a dealership/salesman. More

by dhartzell1020
Recommend Dealer
Yes
Employees Worked With
Hailey, Matt Cohen, Amber Smith
Aug 02, 2020 -

Parkside Kia responded

Thank you for the great review! We will be sure to thank Matt for providing you with the best service. Let us know if there is anything else we can help you with. We look forward to working with you again!

July 31, 2020

Jon was in incredible. He was so knowledgeable about cars. He answered all of my questions and he got me the BEST deal for my dollar. I would 10 out of 10 recommend Parkside Kia to anyone. More

by Jnewport1083
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Wyatt , Steven Abshire
Jul 31, 2020 -

Parkside Kia responded

Hi there, thank you for the great feedback! We'll be sure to share your compliments with Jon and our team. We hope you have a great day! Ben Burton General Manager Parkside Kia (865) 531-4000 office

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