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Parkside Kia

Knoxville, TN

4.8
1,452 Reviews
Since its inception, the KIA brand has stood for combining innovation and value to provide drivers with an exciting alternative to the status quo at an affordable price. Parkside KIA endeavors to do exactly that at our state-of-the-art facility where we emulate KIA by providing an enjoyable automotive experience you won’t find anywhere else. Winner of the prestigious Kia Dealer Excellance Program, Plus for the last 5 years. 2019 Kia President's award winner (one of the top dealers in the nation). 2020 & 2021 Kia Platinum Prestige winner (top 2% of worldwide dealers in customer satisfaction). We back up our claim that we will give you an experience that cannot be matched anywhere else. That experience starts in our modern showroom inspired by KIA’s futurist design aesthetic. Our facility was conceived and built for your comfort and convenience with numerous amenities especially for you and even your children. Parkside KIA features a comfortable customer lounge with a coffee bar complete with beverages, snacks, candies for our little customers as well as cable television and complimentary WIFI.
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9929 Parkside Dr.

Knoxville, TN

37922

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Showing 1,452 reviews

May 05, 2020

First time I have purchased a car on my own. Really didn’t want to until more normal times. Brandon and everyone involved really made me comfortable. I would absolutely recommend them. More

by Kerryintn
Recommend Dealer
Yes
Employees Worked With
Justin Garza, Brandon Jordan
May 05, 2020 -

Parkside Kia responded

Kerry, thank you for taking the time to share your comfortable car-buying experience with Justin and Brandon! We hope you continue to love your brand new ride, and we look forward to working with you again in the future. Ben Burton General Manager Parkside Kia (865) 531-4000 office

May 05, 2020

First car done right! I had an amazing experience with Jeremy. Given the concerns right now, he sent me videos of cars with extensive details and helped me avoid unnecessar More

by mishra.swati337
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Guider
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2020 -

Parkside Kia responded

Mishra, Jeremy is great. Congratulations on your car! We are happy to know of our team member's outstanding level of care. If there is anything else we can assist with, please let us know. Our team is happy to help. Best, Ben Burton General Manager Parkside Kia (865) 531-4000 office

April 30, 2020

Josh Welch did an awesome job helping me buy my new Optima! Thank you guys for the great deal! Definitely will be coming back for my next vehicle! More

by stylerdavis1
Recommend Dealer
Yes
Employees Worked With
Josh Welch
May 01, 2020 -

Parkside Kia responded

Styler, thank you for sharing your awesome experience with John! Enjoy your new Optima, and we look forward to working with you again. Ben Burton General Manager Parkside Kia (865) 531-4000 office

April 29, 2020

Great place to come to, very friendly and helpful, and a very safe place to go to. We had Sonya met us after a few minutes of being on the lot, she was super friendly and very helpful throughout. She was ex More

by Almosst89
Recommend Dealer
Yes
Employees Worked With
Sonya Edwards
Apr 30, 2020 -

Parkside Kia responded

Thank you for the kind review! We love knowing that you enjoy your visits to our dealership. We will make sure to pass on your kind words to Sonya. Ben Burton General Manager Parkside Kia (865) 531-4000 office

April 26, 2020

10 year car drought I bought a used Sorento after having my first Sorento for 10 years. Sonya was very helpful and kind. She broke down every piece of information and got More

by vbrandau
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Welch, Sonya Edwards
Apr 26, 2020 -

Parkside Kia responded

Thank you for the great review! We will be sure to thank Sonya for providing you with excellent service. We look forward to working with you again! Best, Ben Burton General Manager Parkside Kia (865) 531-4000 office

April 24, 2020

Sonya did a great job of finding the exact car that I wanted! She was friendly, helpful, and made my first time buying a new car a great experience! More

by Jada
Recommend Dealer
Yes
Employees Worked With
Amber Smith, Justin Garza, Sonya Edwards
Apr 24, 2020 -

Parkside Kia responded

Thank you for the great review, Jada! We will be sure to thank Sonya for helping you find the exact car you wanted. Let us know if there is anything else we can help you with. We look forward to working with you again!

April 24, 2020

Good person to work with got my 2020 kia sportage sonya was great to work with and highly recommended,would send anyone there to get a vehicle More

by Volknoxtn
Recommend Dealer
Yes
Employees Worked With
Sonya Edwards
Apr 24, 2020 -

Parkside Kia responded

Thank you for the great review. We will be sure to thank Sonya for helping you get your 2020 Kia Sportage. We look forward to working with you again. Best, Ben Burton General Manager Parkside Kia (865) 531-4000 office

April 21, 2020

My sales rep Sonya Edwards was fantastic and all of the financial staff were exceptional they went above and beyond to meet our needs. Blessed More

by David Miller
Recommend Dealer
Yes
Employees Worked With
Justin Garza, Sonya Edwards
Apr 22, 2020 -

Parkside Kia responded

David, Thanks for sharing your fantastic feedback about working with Sonya and our team. We are so glad to know that they have provided you with our excellent care. Let us know if we can assist again with anything else. Congratulations! Best, Ben Burton General Manager Parkside Kia (865) 531-4000 office

April 18, 2020

Nick was great!!! I came in one time and he showed me a vehicle. I didn’t buy for a few weeks. I got in touch with Nick, and he made it happen. Even delivered at no extra charge. More

by Mark Spradlin
Recommend Dealer
Yes
Employees Worked With
Nick Wicker, Amber Smith
Apr 19, 2020 -

Parkside Kia responded

Mark, Thank you for taking the time to share your great experience with Nick! We hope you continue to love your brand new ride, and we look forward to taking care of any of your auto needs in the future. Best, Ben Burton General Manager Parkside Kia (865) 531-4000 office

March 22, 2020

Outstanding, Superb, Felt like a person and not a commission Josh Welch was GREAT! He gave me a fair price, threw in some bargains and made the whole process seamless. The others at Parkside Kia were friendly,co More

by Missyann
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Burton, Josh Welch
Mar 22, 2020 -

Parkside Kia responded

Thank you for the great review! We will be sure to thank Josh and the rest of the team for providing you with seamless and courteous service. Let us know if there is anything else we can help you with. We look forward to your next visit! Best, Ben Burton General Manager Parkside Kia (865) 531-4000 office

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