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Parkside Kia

Knoxville, TN

4.9
1,498 Reviews
Since its inception, the KIA brand has stood for combining innovation and value to provide drivers with an exciting alternative to the status quo at an affordable price. Parkside KIA endeavors to do exactly that at our state-of-the-art facility where we emulate KIA by providing an enjoyable automotive experience you won’t find anywhere else. Winner of the prestigious Kia Dealer Excellance Program, Plus for the last 5 years. 2019 Kia President's award winner (one of the top dealers in the nation). 2020 & 2021 Kia Platinum Prestige winner (top 2% of worldwide dealers in customer satisfaction). We back up our claim that we will give you an experience that cannot be matched anywhere else. That experience starts in our modern showroom inspired by KIA’s futurist design aesthetic. Our facility was conceived and built for your comfort and convenience with numerous amenities especially for you and even your children. Parkside KIA features a comfortable customer lounge with a coffee bar complete with beverages, snacks, candies for our little customers as well as cable television and complimentary WIFI.
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9929 Parkside Dr.

Knoxville, TN

37922

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Showing 1,498 reviews

September 26, 2020

I’ve never been more satisfied with a car or customer service! Excellent experience. If your looking for a great car go see Johnathon you won’t regret it! More

by I Borges
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathon Wyatt
Sep 27, 2020 -

Parkside Kia responded

Congratulations on your car! Thank you for sharing your satisfaction working with Jonathon. If there is anything else we can do to help, please feel free to reach out to our team. Ben Burton General Manager Parkside Kia (865) 531-4000 office

September 22, 2020

Met with Joshua Welch who sent us a e-mail video with the car and it was a first and we loved it. We didn't even drive the car, Joshua was so kind, knowledgeable and a decent salesman I was amazed. I'm so gl More

by jamiekent1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Welch
Sep 22, 2020 -

Parkside Kia responded

Hi there, thanks for the amazing review! We'll be sure to share your compliments with Joshua and our team. We hope you consider us again in the future. Ben Burton General Manager Parkside Kia (865) 531-4000 office

September 18, 2020

Met with Zack O'Leary. Though they didn't have the Sonata we were looking for, Zack was friendly and knowledgeable, good job, would recommend. More

by mck
Recommend Dealer
Yes
Employees Worked With
Zack Oleary
Sep 19, 2020 -

Parkside Kia responded

Hello - I will make sure to pass this review along. Thank you for taking the time to write and give us the 5-stars. Come back and visit us any time, Zack will be glad to assist, as always!

September 15, 2020

Great service. Got the nightfall sxp telluride that I had been wanting for quite some time. Very friendly and easy to work with, and go out of their way to try and find the car you want. More

by Andrew.elliott865
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Wicker, Mike Terry
Sep 15, 2020 -

Parkside Kia responded

Hi there, thank you for the kind words! We're happy to hear your experience with our team was positive. We hope to see you in the future. Ben Burton General Manager Parkside Kia (865) 531-4000 office

September 07, 2020

Sonya was incredibly helpful and patient. She showed my girlfriend and I a variety of cars and was patient as we took them for multiple test drives and spent a large amount of time deliberating. She was ve More

by Jambrose2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sonya Edwards
Sep 07, 2020 -

Parkside Kia responded

We love hearing this! Thank you for the kind review. Sonya was happy to assist you and your girlfriend with everything. Ben Burton General Manager Parkside Kia (865) 531-4000 office

September 03, 2020

I began communicating with Josh Welch via email about my needs as that was most convenient due to my work schedule. He accommodated this and promised to make buying a new car as stress-free as possible. He More

by allison3018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Welch
Sep 04, 2020 -

Parkside Kia responded

Thank you for the positive review and rating! We are delighted to know that you had a good car-buying experience with us and with the help of Josh who provided great customer service. We truly value your business and we hope that you will continue to choose us as your dealership. Enjoy your new car! Best, Ben Burton General Manager Parkside Kia (865) 531-4000 office

September 02, 2020

Brandon Jordon went above and beyond to put my girlfriend in a new and reliable Kia Soul! He made the whole process super easy and relaxed! Also, Steven Abshire from finance made paper work quick and painles More

by dyer92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Abshire, Brandon Jordan
Sep 03, 2020 -

Parkside Kia responded

Thank you for the kind review! Brandon and Steven were both happy to assist you and your girlfriend with everything. Please let us know if there is anything else that we can do for you. Ben Burton General Manager Parkside Kia (865) 531-4000 office

September 01, 2020

After a horrible experience at a different Kia dealership I became against buying another car. But Jonathon provided an amazing experience and I bought a new Kia! Jonathon was very kind, understood everythin More

by I Borges
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathon Wyatt
Sep 02, 2020 -

Parkside Kia responded

Thank you for taking the time to leave us your positive feedback! We are delighted to know that you came to visit us and that you had a good experience with us. It is also great that Jonathon provided good customer service and we hope that you will continue to choose us as your dealership. Best, Ben Burton General Manager Parkside Kia (865) 531-4000 office

August 30, 2020

Very helpful and super nice! We got the deal started over the phone and I made the 2 hour trip down and ended up trading for exactly what I wanted! Such a nice guy to deal with, thank you buddy. More

by Jordan Crusenberry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Guider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2020 -

Parkside Kia responded

Jordan, thank you for the positive review and rating! We are happy to know that you had a good sales experience with us and with the help of our team. We value your business and we look forward to any future visits! Best, Ben Burton General Manager Parkside Kia (865) 531-4000 office

August 29, 2020

These people are the best. Justin Dople and Zack O’Leary went above and beyond to get me the exact car, color of exterior and color of interior that I wanted! Also close to the payment amount that I origina More

by Renna Ross
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack O’Leary, Justin Garza, Steven Abshire
Aug 30, 2020 -

Parkside Kia responded

Congrats on your new car, Renna! We will be sure to thank Justin, Zack, and the rest of the team for providing you with excellent service. We look forward to working with you again! Best, Ben Burton General Manager Parkside Kia (865) 531-4000 office

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