Back

Parkside Kia

Knoxville, TN

4.9
1,498 Reviews
Since its inception, the KIA brand has stood for combining innovation and value to provide drivers with an exciting alternative to the status quo at an affordable price. Parkside KIA endeavors to do exactly that at our state-of-the-art facility where we emulate KIA by providing an enjoyable automotive experience you won’t find anywhere else. Winner of the prestigious Kia Dealer Excellance Program, Plus for the last 5 years. 2019 Kia President's award winner (one of the top dealers in the nation). 2020 & 2021 Kia Platinum Prestige winner (top 2% of worldwide dealers in customer satisfaction). We back up our claim that we will give you an experience that cannot be matched anywhere else. That experience starts in our modern showroom inspired by KIA’s futurist design aesthetic. Our facility was conceived and built for your comfort and convenience with numerous amenities especially for you and even your children. Parkside KIA features a comfortable customer lounge with a coffee bar complete with beverages, snacks, candies for our little customers as well as cable television and complimentary WIFI.
Contact Dealership

9929 Parkside Dr.

Knoxville, TN

37922

Directions

By Type

Showing 1,498 reviews

August 21, 2021

I’d like to say my first visit with parts wasn’t a very good one. I came back to check on some stuff they were supposed to do. Really didn’t get any answers but as I was leaving the dealership a young man More

by Fit4lifedw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Jordan
Aug 23, 2021 -

Parkside Kia responded

Hello, We are happy to know that you were satisfied with the services you received. I would appreciate the chance to speak with you regarding your overall experience with our Parts Department. When you have a moment, please reach out to me. I look forward to connecting with you. Best, Ben Burton 865-531-4000 General Manager Parkside Kia - Knoxville, TN

August 20, 2021

Service was great they treated me well and made sure I got what I payed for. Car runs excellent and service was excellent thank you so much More

by Lil bird
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rey corporan, cliff lowder , Ben Burton
Aug 21, 2021 -

Parkside Kia responded

Thank you for choosing Parkside Kia! We are happy to know that you enjoyed an excellent experience and that your vehicle is running well. We can't wait to work with you again! Best, Ben Burton 865-531-4000 General Manager Parkside Kia - Knoxville, TN

August 19, 2021

The entire experience was exceptional and stress free. Chris Sharp had his “running shoes” on and definitely impressed us from start to finish on the car buying experience. More

by Gnurse0307
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Sharp (sales) and Mike Wilson (finance) , Justin Garza
Aug 21, 2021 -

Parkside Kia responded

Hi, thank you for taking the time to write a review! We are glad to hear Justin, Chris, and Mike were able to help you find a great ride and were able to make your overall experience at our dealership stress-free. If you ever need help with your new ride, feel free to give us a call at Parkside Kia. Ben Burton 865-531-4000 General Manager Parkside Kia - Knoxville, TN

August 18, 2021

Our salesman was Isaac and he was fantastic! Such a sweet and nice man! We would be happy to do business with him again. I highly recommend if you need a good honest salesman to give him a call. He’s truly f More

by MindyMorgan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac
Aug 18, 2021 -

Parkside Kia responded

Mindy, thank you for taking the time to write a positive review! We are glad to hear Isaac was able to help you find a great vehicle and was able to make your overall experience at our dealership fantastic. If you ever need help with your new ride, feel free to give us a call at Parkside Kia. Ben Burton 865-531-4000 General Manager Parkside Kia - Knoxville, TN

August 04, 2021

From the time we got there we were met with courteous smiling faces. The entire staff went out of their way to help us. We had a situation with the tires on the 2019 Sorento we purchased, the service st More

by Richard & Brenda Collins
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Guider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Garrett and Rey. The service manager didn't get his name. , Steven Abshire
Aug 07, 2021 -

Parkside Kia responded

Thank you for taking the time to share your feedback with us at Parkside Kia. If there's anything further we can do for you, we are happy to help!

July 31, 2021

The service and hospitality there is amazing.I entered the building and left with a new vehicle within 2 hours of being there. Amazing Service! More

by Christian.mullins02
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Wilson, Brandon Jordan, Haily Shively
Aug 01, 2021 -

Parkside Kia responded

Thank you for choosing Parkside Kia, Christian! We are happy to know that our team provided you with such an amazing experience. We look forward to working with you again! Best, Ben Burton 865-531-4000 General Manager Parkside Kia - Knoxville, TN

July 26, 2021

Went in for the internet advertised $39.95 oil and filter change. Charged $52.00. They didn't offer to adjust price to the advertised price. More

by Rebecca G.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknown
July 24, 2021

Sonya answered our internet query in a fast & timely manner and continued to follow through with the answers we requested and reminders we had set. She was easy to deal with and maintained a professiona More

by volfandt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sonya Edwards
Jul 24, 2021 -

Parkside Kia responded

Thank you for choosing Parkside Kia! We are glad you enjoyed your experience with us! Ben Burton 865-531-4000 General Manager Parkside Kia - Knoxville, TN

July 05, 2021

Justin was awesome and responsive. Got a call before I even arrived after using the website. Great experience! Went in and didn’t expect to be able to get the car my wife wanted at the payment we needed. More

by jcof616
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Dople
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Abshire
Jul 07, 2021 -

Parkside Kia responded

Hi, thank you for taking the time to write a positive review! We are glad to hear Justin and Steven were able to help you find a great ride and were able to make your overall experience with our dealership awesome and great. If you ever need help with your new ride, feel free to give us a call at Parkside Kia. Ben Burton 865-531-4000 General Manager Parkside Kia - Knoxville, TN

June 22, 2021

This is the 1st time I’ve taken the time to leave a review, but I feel the need to give Rey Corporan the praise he deserves he made the stressful car buying experience so much more enjoyable than I tho More

by Christinafloyd138
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rey Corporan
Jun 23, 2021 -

Parkside Kia responded

Christina, Thank you for taking the valuable time to share your high praise for our team at Parkside Kia. We're always striving to go above and beyond for our guests. Congratulations on your 2021 Parkside Kia! If there is anything additional we can be of assistance with, please do not hesitate to reach out. Ben Burton 865-531-4000 General Manager Parkside Kia - Knoxville, TN

Jun 26, 2021 -

Christinafloyd138 responded

Your welcome!!! I had been looking for a vehicle for over 3yrs on a pretty consistent basis but nothing ever panned out and thank goodness for my daughter stopping by that I found the right match in a salesman when Rey came up to me he didn't pressure me and he lmk that if I needed anything that he would b over there and due to him being nice but not following me and asking a ton of questions is why I'm driving a Kia instead of a Mazda today lol

...
44
...