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Parkside Kia
Knoxville, TN
1,454 Reviews
Since its inception, the KIA brand has stood for combining innovation and value to provide drivers with an exciting alternative to the status quo at an affordable price. Parkside KIA endeavors to do exactly that at our state-of-the-art facility where we emulate KIA by providing an enjoyable automotive experience you won’t find anywhere else.
Winner of the prestigious Kia Dealer Excellance Program, Plus for the last 5 years. 2019 Kia President's award winner (one of the top dealers in the nation). 2020 & 2021 Kia Platinum Prestige winner (top 2% of worldwide dealers in customer satisfaction). We back up our claim that we will give you an experience that cannot be matched anywhere else.
That experience starts in our modern showroom inspired by KIA’s futurist design aesthetic. Our facility was conceived and built for your comfort and convenience with numerous amenities especially for you and even your children. Parkside KIA features a comfortable customer lounge with a coffee bar complete with beverages, snacks, candies for our little customers as well as cable television and complimentary WIFI.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,454 reviews
October 12, 2024
Donovan was my sales person and he was so helpful. He helped the process go very smoothly. He helped the process go very smoothly. More
by Dahltyn
Employees Worked With
October 11, 2024
Mike and Donovan were amazing! They were both so nice and helpful and stayed late to help me find a car! They were both so nice and helpful and stayed late to help me find a car! More
by alyssa
October 03, 2024
Donovan, Aaron, RJ, and Rachel were so helpful and kind to me during the purchase of my new 2024 Kia Forte GT-line! I felt extremely valued as a customer. Their willingness to assist me in getting this be to me during the purchase of my new 2024 Kia Forte GT-line! I felt extremely valued as a customer. Their willingness to assist me in getting this beautiful car was way more than I expected! I am happy to be a part of the Parkside Kia family & am proud to recommend them to friends and family. Thank you! More
by Stephanie
Employees Worked With
Other Employees :
Rachel- Finance Manager
October 03, 2024
Donathon was our sales person and was very attentive. He listened to what we said we wanted and answered all our questions about the car we decided on. He listened to what we said we wanted and answered all our questions about the car we decided on. More
by Gayle
Employees Worked With
October 03, 2024
I had such an amazing experience at Parkside Kia this evening. We decided to give another dealership a try and was not disappointed! We got everything we were looking for. I was so thrilled to have an am evening. We decided to give another dealership a try and was not disappointed! We got everything we were looking for. I was so thrilled to have an amazing vehicle, knowledgeable salesman, and great price all backed by a Free Lifetime Powertrain warranty More
by Gayle
October 02, 2024
I want to thank Mathew and Arron for taking such good care of me. Felt right at home from the first interaction. Both were exceptional!!! care of me. Felt right at home from the first interaction. Both were exceptional!!! More
by amyeverett0313
Employees Worked With
September 25, 2024
Great location that's clean and has friendly staff. I will go back there for future car purchases. I will go back there for future car purchases. More
by justaguybuyingacar
September 17, 2024
I paid full asking price for a used vehicle. A paint protection application was part of the price but I never asked for it and doubt it was even done. The mileage stated was about 500 miles bel A paint protection application was part of the price but I never asked for it and doubt it was even done. The mileage stated was about 500 miles below the actual mileage. The car was damaged (very large scrapes of the back end during the license plate transfer) and the damage was hidden by Parkside KIA by tilting the license plate to cover it. The key fobs didn't work properly and still don't. The salesperson had no apology and simply said she would let the used car manger know. She took no responsibility. The used car manager made a small attempt to resolve the scrape issue but dropped it after we told him we were unable to bring the car back because we lived in Johnson City and that my husband can only drive a short distance due to his disability and that I had a broken arm and couldn't drive at all. We Asked for compensation of some kind and never heard back. My husband was a car salesman for Hendrick Cadillac in Cary NC. He is in disbelief of this lack of concern. I would not recommend this dealership. More
by bluemoons
September 16, 2024
Everyone we worked with was super helpful! They made the process go so smooth and were incredibly patient. Highly recommend!! They made the process go so smooth and were incredibly patient. Highly recommend!! More
by graciecasey99
