Parkside Kia
Knoxville, TN
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Well I went in for my second recall alert on my 2020 Kia Soul of course they recommended a 20,0000 mi check-up & found some things they thought I needed , I only accepted one which was overpriced as it's a Soul of course they recommended a 20,0000 mi check-up & found some things they thought I needed , I only accepted one which was overpriced as it's a dealership & I can live with that but more recently my check engine light came on & stayed on I left two messages through the switch board person to the service department but they never called back ,so by another means I had it checked & serviced ....by the way my car is still under warranty showed me my issue wasn't that important to them , hope they do better next time. More
I would like to start by saying this review is not on the business as a whole rather an individual. My vehicle was purchased with Brandon and was a great experience. It is normally serviced with Jordyn who h business as a whole rather an individual. My vehicle was purchased with Brandon and was a great experience. It is normally serviced with Jordyn who has always been amazing and a pleasure to work with. However, if you bring your car in to be serviced please avoid Jared at all costs. He was very rude from start to finish. Unhelpful when I asked for a copy of the mutlipoint inspection as I have always been provided. When I presented a coupon printed from their site he huffed like a two year old and said "Of course you do". Then proceeded to rip the papers off and act like it was very inconvenient to use the coupons they provide. I never once received a text or email as my car was being serviced as I always have. So please do yourself a favor and continue to use the services they provide however avoid dealing with him if you want to have a pleasant experience. I 1000 percent recommend dealing with Jordyn in the service department as I have always had her and always had a great experience until today. More
We would like to express our most sincere gratitude to Luke at Parkside Kia. We were treated like family during our buying experience receiving exactly what I was wanting at the most amazing deal unbeatab Luke at Parkside Kia. We were treated like family during our buying experience receiving exactly what I was wanting at the most amazing deal unbeatable by any other dealership. We informed Luke what we were willing to pay for our new 2023 Kia Forte GT, and he made it work! We were there approx 3 hours working on paperwork, but Luke made the time pass so fast by talking with us the entire time. And the music that is played in the lobby was amazing! If car buying could be made a fun experience, Luke succeeded! More
Luke was absolutely awesome to work with! He truly went above and beyond to make sure we had the right vehicle at the right price for our family! He truly went above and beyond to make sure we had the right vehicle at the right price for our family! More
I recently had the pleasure of working with Hunter at Parkside Kia, and I must say that our car sale experience was exceptional. From the moment we stepped into the dealership, Hunter went above and beyo Parkside Kia, and I must say that our car sale experience was exceptional. From the moment we stepped into the dealership, Hunter went above and beyond to ensure we had a great experience. One of the things that stood out to us about Hunter was his honesty and straightforwardness. He didn't try to sugarcoat anything or use any high-pressure sales tactics. Instead, he presented us with all the necessary information about the car we were interested in, and he gave it to us straight. It was refreshing to work with someone who didn't try to xxxxxxxx us and genuinely wanted to help us find the right car. Negotiating the price was also a breeze with Hunter. He was fair and transparent, and we felt like he genuinely cared about finding a price that made everyone happy. We appreciated his professionalism and dedication to ensuring our satisfaction. Beyond the sales aspect, Hunter provided excellent customer service. He was attentive to our needs, patient with our questions, and never made us feel rushed. He took the time to understand our preferences and requirements, and he went out of his way to make sure we were satisfied with our choice. Overall, our experience at Parkside Kia was outstanding. Hunter's honesty, straightforwardness, and dedication to customer satisfaction made us feel valued and taken care of. We highly recommend working with Hunter if you're looking for a pleasant and stress-free car buying experience. We couldn't be happier with our decision and the service we received. Thank you, Hunter, and Parkside Kia, for making our car purchase a memorable one! More
Great experience with my salesperson, Brandon, and the dealership. Brandon explained the many features and fixed the important settings on my high tech 2023 Sportage before I drove it off the lot. He wa dealership. Brandon explained the many features and fixed the important settings on my high tech 2023 Sportage before I drove it off the lot. He was good at answering questions that I had and took his time to do so. I traded in my Sorento and believe I got a fair deal based on its condition and mileage. More
I had the pleasure of working with Patrick Lindsey. I came into the dealership looking for a new Sportage. He was very friendly and the way he conducted himself was very professional. I explained what I came into the dealership looking for a new Sportage. He was very friendly and the way he conducted himself was very professional. I explained what I was looking for as well as what I expected and he delivered on all levels. I will definitely recommend not only Patrick but the dealership as a whole to family, friends, and coworkers. More