Parkside Kia

This has been the worst shopping experience of mine and my wife’s life. Kelly promised us we were approved at a payment of $514 per month including the wrap. We are approximately 4 hrs away from there d my wife’s life. Kelly promised us we were approved at a payment of $514 per month including the wrap. We are approximately 4 hrs away from there dealership. We paid for a room at a hotel near the mid point. Got our trade ready, packed and we’re headed out the door when there Sales Manager called. Raising the payment $100 more per month. Said the rate went up. This was after being told multiple times that we were already approved. More

Customer service was excellent from my wife's initial call in, her experience on the walk in & mine as well. The buying experience was as painless as you can make it, understanding the amount of paperwor call in, her experience on the walk in & mine as well. The buying experience was as painless as you can make it, understanding the amount of paperwork involved. Everything continued to move forward, I didn't feel as though it was being dragged out. More

My experience with Parkside Kia was truly a fantastic experience!, there was absolutely no pressure. I happened to be browsing dealer websites last Wednesday when a Kia Sorento caught my eye, I decided t experience!, there was absolutely no pressure. I happened to be browsing dealer websites last Wednesday when a Kia Sorento caught my eye, I decided to call about the car, and thankfully, David Householder was the salesperson that answered. We talked about the vehicle for quite a while before I hung up the phone, and during the rest of the afternoon when a question would pop up I would contact David, and he would email me the information. I made an appointment with David for a test drive the next day. The proof that I was satisfied is now sitting in my driveway. I cannot say enough how personable David was, he was totaly professional, but at the same time so very personable that I was completely at ease. Everything I noticed at Parkside Kia seems to be designed to make the customer feel comfortable. I will have no problem recommending Parkside Kia. David, you gave set the bar high on selling vehicles! Thank You! More

It was a fantastic experience with the dealership, and I greatly appreciate all the support you provided, Zach! greatly appreciate all the support you provided, Zach! More

What struck us right out of the gate, was Kelly's offer to let us test drive her personal car because there was nothing else in stock that had what we were looking for. She was knowledgeable, understood wh to let us test drive her personal car because there was nothing else in stock that had what we were looking for. She was knowledgeable, understood what we were looking for, and addressed what was important to us. She helped make the often frustrating new car buying experience a little easier. More

Great service. Zach was very easy to work with and very helpful with any question with the car. Zach was very easy to work with and very helpful with any question with the car. More

Zach Spicer was very helpful and knowledgeable. The general manager worked with us to make a deal that we all agreed on. I will definitely return for future purchases. The general manager worked with us to make a deal that we all agreed on. I will definitely return for future purchases. More

Very professional did not pressure me into a purchase I did not really want. Th did not really want. Th More

I think most people do not look forward to the new car purchase process, myself included, but David Householder made the process very painless. When I had planned to drive over to test drive the car they purchase process, myself included, but David Householder made the process very painless. When I had planned to drive over to test drive the car they had on their website that I was interested in, David let me know that the car had sold and they hadn’t had an opportunity to update their website. He didn’t wait until I got there and try to sell me something else - very honest and upfront which I very much appreciated and it did set the tone for the rest of my experience. He did let me know when the next one would be in and he worked up a deal upon my request. He made it very clear the items that were optional and explained the benefits of the optional items, but at no time was there ever any pressure to include those optional items. Additionally, I had been looking at several dealerships within a 3.5 hour driving area and Parkside Kia was the least expensive/best value option overall. When the car came in, he made sure we test drove it before we moved on to the paperwork. The paperwork preparation always takes more time than I’d like, but this would be the same for any dealer. I didn’t feel like any part of the process was the usual “high pressure” or complicated “game” that I’ve experienced in the past. Based on this experience, I will return when I have another need and I will tell others of my experience. I appreciate David and the Parkside Kia team for making this an overall pleasant experience. More

We found the car that we wanted and suprisingly enjoyed the car buying process at Parkside Kia. the car buying process at Parkside Kia. More