
Parkside Kia
Knoxville, TN
Filter Reviews by Keyword
By Type
Showing 1,505 reviews
Know How! My experience was fast friendly and most of all, they all were knowledgeable of the product. Truly professional and coming from a salesman that is as My experience was fast friendly and most of all, they all were knowledgeable of the product. Truly professional and coming from a salesman that is as high of and honor you can get. Great job! More
The best decision that I've made David sutton your the man!! I can see why Kia has chosen u to sell the best vehicle on the market. Your are a great asset to them. The moment that I David sutton your the man!! I can see why Kia has chosen u to sell the best vehicle on the market. Your are a great asset to them. The moment that I talked to u on the phone. I told u about my wife and her passing. And about our young boys. U put me to ease. And the moment I arrived at Kia, u treated me with such respect and explained everything and made me feel like I was family. I know Rebecca was watching and was very happy with it. My boys was so happy that day u would have thought they had hit the lottery. Their smiles and and happiness because I got them a new car and that took their mind off missing their mom. I'm so emotional now as I write this thinking about the Kia kindness. It will never be forgotten. Thank you David God bless you and all the Kia family. Randall Brookshire More
My husband & I had been to several other Kia dealerships between Knox, Morristown, & Johnson City to find me a Kia Soul at a good price. I had a VERY bad experience with a VERY rude finance mana dealerships between Knox, Morristown, & Johnson City to find me a Kia Soul at a good price. I had a VERY bad experience with a VERY rude finance manager at our trip to Morristown Kia so I was NOT looking forward to another dealership or rude staff. I had gotten bad information from my finance company & was mislead & so upset when we finally found what I wanted & was unable to get it. I was ready to leave these nice people & just go home. Thank God my husband said to just let them see what they could do & that's what I did & I am so thankful for it because they got me a better deal than ANY other place we went to. Even after I took the car home, they continued to make sure they got me the best deal for the next 2 days. Next thing you know, I got an interest rate half the rate everyone else found. They all three went above & beyond for us & we're so grateful. Even gave Mr Beeler, the finance man a hug lol, and Tony restored my faith in car salesman! Thanks!! More
Trevor and the crew were amazing. They got the deal done fast and made the process easy. I will definitely be back for my next purchase. fast and made the process easy. I will definitely be back for my next purchase. More
Absolutely the best car buying experience ever. Everything was perfect! Everyone was helpful and went over and beyond. Thank you all so much for all you do. Everything was perfect! Everyone was helpful and went over and beyond. Thank you all so much for all you do. More
My very first contact was with Trevor. He was very helpful in helping me with the vehicle that I wanted. He was very knowledgeable regarding the vehicle on every question that I ask. He pointed out th helpful in helping me with the vehicle that I wanted. He was very knowledgeable regarding the vehicle on every question that I ask. He pointed out the things about the car that I knew nothing about, but was very helpful to me in selecting the car. I would highly recommend and will recommend to all friends to come to Ted Russell Kia and ask for Trevor. Ted Russell dealerships have always been outstanding --I have purchased several vehicles in the past from them. More
Dave was very helpful...I told him what I was looking for and he had it waiting for me when I showed up. He was very helpful with paperwork and almost as detailed as I am. I think he knows his stuff and me and he had it waiting for me when I showed up. He was very helpful with paperwork and almost as detailed as I am. I think he knows his stuff and met me where I was with my car lease. I told him price range, features, color and mileage and he had everything I wanted and did not push stuff that I did not want or need. More
Dave and Gary were absolutely great! Dave was awesome and then Gary stepped in and did everything he could to get us in our car. I came back the next day with an alignment problem and Gary took me to service then Gary stepped in and did everything he could to get us in our car. I came back the next day with an alignment problem and Gary took me to service and got it done right then and there. My experience with these two men and service were over the too. I will never go anywhere else ever!! I still can't believe how Gary just took us under his wing and got us the approval we wanted. He is an amazing man! More
When I came to Ted Russell Kia, I had not intended to buy a car. However, Mr. Bryant approached me as I was waiting for my Kia Sportage to be serviced, and we began a conversation. Mr. Bryant took the oppo a car. However, Mr. Bryant approached me as I was waiting for my Kia Sportage to be serviced, and we began a conversation. Mr. Bryant took the opportunity to show me some of the new vehicles at your lot, and circumstances combined to lead me to purchase a new Sorento. There were a lot of factors that entered the decision to trade vehicles, but Mr. Bryant make things as easy as possible when buying a car, and I would not have bought this car if not for Mr. Bryant. More
I was looking for something particular, I checked out a few Nissan dealerships and they were very pushy. I showed up one night after work, with the intention of just looking at the car in hopes that it had few Nissan dealerships and they were very pushy. I showed up one night after work, with the intention of just looking at the car in hopes that it had something wrong with it so I could cross it off my list. When my friend and I got there we were greeted by Jeff, he wasn't overly pushy or obnoxious. I told him what I was looking for and he showed us to the car. While we were looking at the car, Jeff asked if I wanted to test drive it. I said no, I didn't want to get my hopes up or talk price since I didn't have my car there to see what they would offer as a trade in. Jeff answered the questions that I had, he was professional and not like any of the other sales associates I spoke to at Twin City Nissan. I got what I was looking for and left, I'm sure Jeff didn't think he was going to get a sale, and certainly not that night. We went to run a few errands and within an hour we were back at Ted Russell, I test drove the car. I loved it, they offered a decent trade in on my car, and I ultimately got the car that I wanted. Everyone I spoke to was nice, their employees were not the typical sales associates, yes they have to make a profit but I don't feel like I got a bad deal. The next day I noticed something wrong with car and called Jeff, he told me to bring it by and he fixed it right then and there. I appreciated his professionalism, I would totally recommend buying a car from them. More