Parkside Kia
Knoxville, TN
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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We had an excellent experience at Ted Russell Kia purchasing a new car. We worked with Dave Sutton in finding a new car for our family. Dave was very helpful and extremely knowledgeable and about Kia purchasing a new car. We worked with Dave Sutton in finding a new car for our family. Dave was very helpful and extremely knowledgeable and about Kia's and other brands as well. Everyone at Ted Russell was very easy honest and easy to deal with. we would highly recommend them. More
This was by far the best car buying experience I have ever had. I have owned over 15 vehicles in my life and usually the car buying process caused stomach ache, head ache, and a few choice words. Dave an ever had. I have owned over 15 vehicles in my life and usually the car buying process caused stomach ache, head ache, and a few choice words. Dave and Russ are absolutely wonderful to work with and I will definetly recommend them and the dealership and when I buy my next car I will be coming back to them without a doubt. More
Having dealer experience with Ted Russell Kia in the past, I returned when I had the desire to change vehicles. Our Kia Sorento was in need of service and we decided if a deal could be arranged we migh past, I returned when I had the desire to change vehicles. Our Kia Sorento was in need of service and we decided if a deal could be arranged we might trade. Mr. Smith greeted us at the door and was very cordial and understanding of our desire. Management worked with us to close a purchase without any hassle, meeting our goal. Thanks More
first of all we were given a lie about what was paid for the car on trade in. we were told trade in was 24,900. which is way above average trade in value on the car. then discovered it was lease vehicle. th the car on trade in. we were told trade in was 24,900. which is way above average trade in value on the car. then discovered it was lease vehicle. then when asking about if the car came with mats, spare tire i was cut off and told that it came with all this stuff. we get home and the car has no spare tire. called dealer first and was told by nick that he would look into it. didnt hear back from him, waited week. called back and was told it was not in agreement and that we would have to buy one if we got it and would be between $300-400. will not recommended dealer to anyone and will inform everyone i know or who has computer access to not go to ted russell. we are not the type of people to cause uproars but we do expect better service than what we received at ted russell. More
Donnell was so professional and friendly. And done such a good job in giveing us the information we needed to make a decision on a car. I am pleased with his customer service and pleased with the purchase of good job in giveing us the information we needed to make a decision on a car. I am pleased with his customer service and pleased with the purchase of my car. Keep up the work Donnell Smith and Tedd Russell Kia More
Matt Warner and the team from Ted Russell Kia made car buying easy. They worked to get a price we could afford. I would definitely shop here again. buying easy. They worked to get a price we could afford. I would definitely shop here again. More
A great experience all around. Fair price, no hassle negotiation, and very responsive, thoughtful, and courteous customer service. One of the best, if not the best, Automobile Dealer purchase experience negotiation, and very responsive, thoughtful, and courteous customer service. One of the best, if not the best, Automobile Dealer purchase experiences ever (and I have bought A LOT of cars)! Will definitely visit them again, and if their service department is anywhere near as good as the sales staff, we will be visiting them as well! Sincerely, Keith Thompson More
I dealt by email and negotiated an out-of-the-door price. I then went to the dealership and everything as agreed. Straightforward, cordial and painless. I then went to the dealership and everything as agreed. Straightforward, cordial and painless. More
They were very friendly as soon as we stepped on the lot. They all were very professional. We recommend anyone to coming there and purchasing a vehicle They all were very professional. We recommend anyone to coming there and purchasing a vehicle More