Parkside Kia
Knoxville, TN
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Absolutely the best car buying experience ever. Everything was perfect! Everyone was helpful and went over and beyond. Thank you all so much for all you do. Everything was perfect! Everyone was helpful and went over and beyond. Thank you all so much for all you do. More
My very first contact was with Trevor. He was very helpful in helping me with the vehicle that I wanted. He was very knowledgeable regarding the vehicle on every question that I ask. He pointed out th helpful in helping me with the vehicle that I wanted. He was very knowledgeable regarding the vehicle on every question that I ask. He pointed out the things about the car that I knew nothing about, but was very helpful to me in selecting the car. I would highly recommend and will recommend to all friends to come to Ted Russell Kia and ask for Trevor. Ted Russell dealerships have always been outstanding --I have purchased several vehicles in the past from them. More
Dave was very helpful...I told him what I was looking for and he had it waiting for me when I showed up. He was very helpful with paperwork and almost as detailed as I am. I think he knows his stuff and me and he had it waiting for me when I showed up. He was very helpful with paperwork and almost as detailed as I am. I think he knows his stuff and met me where I was with my car lease. I told him price range, features, color and mileage and he had everything I wanted and did not push stuff that I did not want or need. More
Dave and Gary were absolutely great! Dave was awesome and then Gary stepped in and did everything he could to get us in our car. I came back the next day with an alignment problem and Gary took me to service then Gary stepped in and did everything he could to get us in our car. I came back the next day with an alignment problem and Gary took me to service and got it done right then and there. My experience with these two men and service were over the too. I will never go anywhere else ever!! I still can't believe how Gary just took us under his wing and got us the approval we wanted. He is an amazing man! More
When I came to Ted Russell Kia, I had not intended to buy a car. However, Mr. Bryant approached me as I was waiting for my Kia Sportage to be serviced, and we began a conversation. Mr. Bryant took the oppo a car. However, Mr. Bryant approached me as I was waiting for my Kia Sportage to be serviced, and we began a conversation. Mr. Bryant took the opportunity to show me some of the new vehicles at your lot, and circumstances combined to lead me to purchase a new Sorento. There were a lot of factors that entered the decision to trade vehicles, but Mr. Bryant make things as easy as possible when buying a car, and I would not have bought this car if not for Mr. Bryant. More
I was looking for something particular, I checked out a few Nissan dealerships and they were very pushy. I showed up one night after work, with the intention of just looking at the car in hopes that it had few Nissan dealerships and they were very pushy. I showed up one night after work, with the intention of just looking at the car in hopes that it had something wrong with it so I could cross it off my list. When my friend and I got there we were greeted by Jeff, he wasn't overly pushy or obnoxious. I told him what I was looking for and he showed us to the car. While we were looking at the car, Jeff asked if I wanted to test drive it. I said no, I didn't want to get my hopes up or talk price since I didn't have my car there to see what they would offer as a trade in. Jeff answered the questions that I had, he was professional and not like any of the other sales associates I spoke to at Twin City Nissan. I got what I was looking for and left, I'm sure Jeff didn't think he was going to get a sale, and certainly not that night. We went to run a few errands and within an hour we were back at Ted Russell, I test drove the car. I loved it, they offered a decent trade in on my car, and I ultimately got the car that I wanted. Everyone I spoke to was nice, their employees were not the typical sales associates, yes they have to make a profit but I don't feel like I got a bad deal. The next day I noticed something wrong with car and called Jeff, he told me to bring it by and he fixed it right then and there. I appreciated his professionalism, I would totally recommend buying a car from them. More
Excellent service very friendly and helpful to all my questions help every way they could treated like family would definitely recommend this dealership and sales employees to others questions help every way they could treated like family would definitely recommend this dealership and sales employees to others More
Very helpful stayed in contact work within my schedule glad to do business with them would recomend them to all my friends and will come back next time I'm looking for a car glad to do business with them would recomend them to all my friends and will come back next time I'm looking for a car More
What a Great Experience!! Finally a dealership that I trust and had my best interest in mind. The sales team was not pushy and the financial department broke down the overall deal for us and he was Aweso trust and had my best interest in mind. The sales team was not pushy and the financial department broke down the overall deal for us and he was Awesome. We told them what we wanted and they got it for us. I highly recommend Ted Russell Kia and the enjoyed the team that represents the name. More
The sales team at Ted Russell Kia are the best! They helped me, a first time buyer and college student, get a great car! I didn't expect to get such a great deal like I found here. I went to many other helped me, a first time buyer and college student, get a great car! I didn't expect to get such a great deal like I found here. I went to many other places, but they tried to rip me off by charging way more than they should for broken down cars. But Matt Warner and his team were dedicated to getting me into my first car, and a reliable one at that. I didn't have any credit history, but they still found a way to work for me. And after I bought the car, they still continue to keep in contact with me to make sure everything is going well. I feel that if I have any problems or concerns, I can give them a call and they'll square everything right away. I am so glad I went to Ted Russell Kia and I would recommend them to everyone! More