
Parkside Kia
Knoxville, TN
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Service Advisor Jordan Coleman has been excellent. Service Advisor Jordan Coleman has been very professional, effecient and personable while working with me. The part for my heating and cooling system Service Advisor Jordan Coleman has been very professional, effecient and personable while working with me. The part for my heating and cooling system was quickly ordered and received. Jordan Coleman was very prompt in notifying me when the part was available and great in helping me in setting a repair appointment which worked with my schedule. I would convey to the company that as a customer, I view him as a valuable asset. More
Fast professional and satisfying I wasn't sure I wanted to buy a vehicle. But Austin was so easy to deal with and the deal was so exceptional I couldn't pass it up. The dealership was I wasn't sure I wanted to buy a vehicle. But Austin was so easy to deal with and the deal was so exceptional I couldn't pass it up. The dealership was newly built and pristine, and everyone I dealt with was competent and professional. More
No games, No gimmicks, We love Ron Yelen I GIVE 5 STARS simply because these guys realize we are real people with realistic goals for payments. Got us in the car we wanted for the price we w I GIVE 5 STARS simply because these guys realize we are real people with realistic goals for payments. Got us in the car we wanted for the price we wanted without playing the ...welll... nobody else has this to offer or the ... nobody else will pay what we will for your trade in. Thank you for an easy, pleasant and quick First New car ever expierence. Thank you Ron and Russ! More
Amazing deal without the hassle I went into this dealership ready for a fight. I had not bought a new car in several years so I had done my homework. I knew what the car should cost I went into this dealership ready for a fight. I had not bought a new car in several years so I had done my homework. I knew what the car should cost and I was ready to walk if they wouldn't deal. But they made me an incredible deal with really no reason to haggle. I got a fantastic deal and my salesperson, Robbi Christmas was amazingly helpful. More
great I had a great experience working with the people of Ted Russell Kia, Robbie my sales lady was amazing and went far above expectations of a sales rep. I had a great experience working with the people of Ted Russell Kia, Robbie my sales lady was amazing and went far above expectations of a sales rep. All the people I worked with were friendly and helpful answering any questions I might have had, and I had quite a few. After visiting other Kia dealers in the area I came back to Ted Russell because of the people that work for them. More
Great people to deal with! Mark and the team are great people to deal with! I usually don't look forward to buying a new car, (and I think most people can relate to that!) but Mark and the team are great people to deal with! I usually don't look forward to buying a new car, (and I think most people can relate to that!) but this was a pleasant, easy, no pressure experience. Mark made sure I found the car I was looking for. Gary made the paperwork hassle free. And Victor helped make sure that I understood all the features of the new Sorento before I left. If you choose to do business here, I'm confident that you will not be disappointed! More
Awesome people Very great group up there that work to make your buying experience awesome. Mark Hess was wonderful with helping me get the right car and financed wit Very great group up there that work to make your buying experience awesome. Mark Hess was wonderful with helping me get the right car and financed with management even though I have horrible credit. This is my second experience with them and I will definitely be back for my next car. More
Robbie Christmas and her manager came through for my family! I am thankful for kindness of Robbie Christmas and her manager in an unexpected purchase of a used car at Ted Russell Kia. We found ourselves torn to I am thankful for kindness of Robbie Christmas and her manager in an unexpected purchase of a used car at Ted Russell Kia. We found ourselves torn to let go of our long time van full of memories which was in need of significant repairs. They walked with us step by step and did everything they could to help us. Thank you for caring, not just about a car, but a family. More
KIA SPORTAGE EX AUSTIN APON WAS OUR SALES REP. HE MET US. AUSTIN ASKED WHAT MY WIFE AND I WANTED TO LOOK AT. WE DISCRIBED THE NEED FOR A NEW CAR. A CAR WE COULD E AUSTIN APON WAS OUR SALES REP. HE MET US. AUSTIN ASKED WHAT MY WIFE AND I WANTED TO LOOK AT. WE DISCRIBED THE NEED FOR A NEW CAR. A CAR WE COULD EASILY GET IN AND OUT OF. AUSTIN SHOWED US THE SPORTAGE AND THE SONATA. AUSTINE EXPLAINED IN DETAIL THE FEATURES, OPTIONS, SAFETY, AND WARRENTY. HE DID NOT PRESSURE US TO "BUY NOW". AUSTIN INVITED US TO CONTINUE TO LOOK AT OTHER MANUFACTURERS TO COMPARE FEELING CONFIDENT WE WOULD SEE THE VALUE IN THE SPORTAGE. AFTER OVER A MONTH, WE CHOSE THE SPORTAGE. AUSTIN HELPED US SELECT THE VECHICLE, COLOR ECT. I NEVER FELT PRESSURED . HE GUIDED US COMPLETELY THROUGH THE PURCHASE PROCESS. More
our experience was awesome When we first arrived everyone was super nice and helpful. He found the car i was looking for with no problems and was very helpful and the gentlemen When we first arrived everyone was super nice and helpful. He found the car i was looking for with no problems and was very helpful and the gentlemen at financing was super nice and got us in quickly to take care of all our paperwork. and the gentleman showing us around the dealership and helping us with all the stuff inside and outside the car was helpful and made sure we were okay with everything before we left the lot. It was the best experience that i have ever experienced at any car lot i have ever dealt with. More