Parkside Kia
Knoxville, TN
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Everyone was good to work with straight to the point. This car buying experience was the best I have ever had. Will be back to get my next vehicle This car buying experience was the best I have ever had. Will be back to get my next vehicle More
– Whatever you are shown from this dealership that asks you to sign before your final numbers are done is borderline dishonest-- If payments are part of that even though the paper you asked to sign on and you to sign before your final numbers are done is borderline dishonest-- If payments are part of that even though the paper you asked to sign on and all discussions have been about the length of terms on the paper not exceeding 72 months ANY WHERE on the SHEET the payment you agree to and sign is (although not a legal contract) is very likely to be at longer terms be sure to note the terms next to signature ANDY X was very dishonest and the finance manager Mike Wilson is very unprofessional the very worst finance guy I have ever dealt with in my 15-20 car buying experiences. HE acts as though the customers are idiots even acknowledged that he wasn't trying to be although he knew he was. If I didn't honor my word and signature although it wasn't exactly what I agreed to I would walked out and brought my trade home although it had been taken to the back for processing before my deal was done. VERY VERY disappointed in this buying experience. Josh Wright was great seems like a honest guy wasn't involved in my bad experience More
Kelly, Josh and Parkside Kia provided an excellent, stress free experience from walking in the door to driving away in my new Kia! Everyone was informative, efficient, patient, and overall friendly in stress free experience from walking in the door to driving away in my new Kia! Everyone was informative, efficient, patient, and overall friendly in what could have been a stressful time! More
I had a great experience at Parkside Kia. Was help by Michael Tate. Would highly recommend both again. Was help by Michael Tate. Would highly recommend both again. More
We showed up near closing time and they stayed two hours late helping us choose and buy our new car. And no one acted like they were anything but happy being there. The other dealership I had been talking late helping us choose and buy our new car. And no one acted like they were anything but happy being there. The other dealership I had been talking too didn’t even want us to come when we couldn’t be there until 30 minutes before close. More
This dealership's service center is incompetent and ill equipped to perform warranty repairs. They don't mind inconveniencing you in every possible way while they take months to perform a repair originally equipped to perform warranty repairs. They don't mind inconveniencing you in every possible way while they take months to perform a repair originally quoted as 3 days. The customer service people are withholding of information on your repair to the point of outright dishonesty. Avoid this dealership at all costs if you own a Kia. More
Zach was a pleasure to work with. He was kind, patient, and professional. My sales experience couldn't have gone any better. Thanks Zach, you are awesome !!!!! He was kind, patient, and professional. My sales experience couldn't have gone any better. Thanks Zach, you are awesome !!!!! More