Parks Motors

Friendly dealership This dealership was so friendly and willing to help in everyway. The owner made us feel at home, usually an owner never comes out and greets but this This dealership was so friendly and willing to help in everyway. The owner made us feel at home, usually an owner never comes out and greets but this one was a normal owner loved his way of welcoming us to his place. Great workers!! I would definitely recommend this dealership. More

Taking care of the customer I purchased a 2015 Chevy 2500HD from Parks Motors with the agreement to have tow mirrors and the towing package installed after the sale. When the dea I purchased a 2015 Chevy 2500HD from Parks Motors with the agreement to have tow mirrors and the towing package installed after the sale. When the dealership found out later from GM that some of the items couldn't be installed BJ Headgepath sales manager stepped up to the plate and made it right! He went out and found me another truck with the options I paid for plus several more upgrades and called it even. Best experience I've had buying a new vehicle. Matt Gerstner floor manager was also a great help making sure the right people got involved. Had some issues will their customer loyalty manager, but once BJ and Matt got involved everything was good. Good job guy's! I would buy again from BJ and Matt. Larry T Ark City More

I will never purchase another car here I purchased a 2010 equinox from parks I decided it was time to upgrade from my 2007 dodge nitro, I chose parks because I had a friend who was working I purchased a 2010 equinox from parks I decided it was time to upgrade from my 2007 dodge nitro, I chose parks because I had a friend who was working there. My overall purchasing experience was ok a bit lengthy but that is to be expected since I have some credit challenges. I chose the equinox and finished the deal. Then my problems began the first time my car got wet (which was within a couple days)my AC would shut off and my information panel warned my of possible ice and said the temp was -40 degrees thought it was a glitch and went on then I start hearing a thump under my car, when this happened I thought I just hit something in the rd. After the second time of hearing this I immediately called parks, after all I was sold a "bumper to bumper" 3 yr warranty, this all took place before I had owned the car for 30 days and I hadn't even my first payment. I was told to bring it in... After parks having it for a day they called the AC sensor was unplugged and an easy fix but my struts were bad and wanted $800 to fix those SERIOUSLY? I was told it happens to be one of the few items not covered in my warranty and it's wear and tear so they won't fix it basically SOL unless I paid to get it fixed... I was furious I asked if my car was ready and they tried to tell me yes but owed for the diagnostic and for them plugging my sensor back in I DON'T think so. After speaking to the service mgr they waived that and I picked my car up promptly I have owned the car for 2 months yesterday and it squeaks w every bump I hit and I have even tried to trade it but I'm upside down and with my credit I am unable to. I WILL NEVER BRING MY BUSINESS BACK AND IN FACT I HAVE REFERRED 2 people to a different dealership in Wichita and have had an excellent experience I DO NOT RECOMMEND PARKS MOTORS!!!!!! More

You have to be kidding!!!! I keep receiving coupons and adds. You should know I will not be back to Parks motor for anything. Not even if you was to pay me !!! Your service a I keep receiving coupons and adds. You should know I will not be back to Parks motor for anything. Not even if you was to pay me !!! Your service and treatment sucks. More

Upon sitting in the waiting room at the end of the day, I overheard employees talking about not receiving lunches and receiving pay cuts, and being treated unfairly. I saw two main employees running like cr overheard employees talking about not receiving lunches and receiving pay cuts, and being treated unfairly. I saw two main employees running like crazy with great attitudes dealing with mean customers.. A young man and a lady with dark curly hair.. I overheard a lot of things.. I over heard the GM Allen, talking to his employees like they are idiots, and talking to them very rudely.. No wonder they are short staffed and it takes 2-3 hours for an oil change.. I came over to try Parks from Davis Moore, and I know I will not be going back.. I feel bad for the employees that work there, they are over worked, under paid, and treated very crappy.. I do not condone that kind of behavior and I will spread the word.. More

I would like to recommend parks. They have the small town friendliness that many businesses have lost. The culverts and Seri worked hard to get me into the car I wanted. I have horrible credit and had to wai friendliness that many businesses have lost. The culverts and Seri worked hard to get me into the car I wanted. I have horrible credit and had to wait for tax money to make a down payment. The culverts held my car back for a month until my taxes came in. They were very kind to me and very understanding. I also highly recommend Sari the saleswoman she went beyond the call of duty for us . She was understanding, kind, and very kid friendly. Sari was also very patient and not pushy. Many sales people today lack that today. They dont care how much they push you as long as they get a sale. I am proud to say that Parks motors, Sari and their staff were never like that and should be recognized for that. More

Rick Baskin did an amazing job finding us vehicles, he is kind and considerate of our needs. However, we purchased a vehicle that had so many problems that I was in a loner car more than my own car. It got s kind and considerate of our needs. However, we purchased a vehicle that had so many problems that I was in a loner car more than my own car. It got so bad that after 6 months we traded it in for something else. This current vehicle, which has a warranty, is now in service "again"!!! And it has only been a month and a half! At first we thought we had a lemon, now we know it's the dealership who just has crappy cars! Kinda feel like was I'm trapped now!! P.s. Service department has been amazing!! More

The service me and my husband received was horrible! The salesmen we dealt with was frankly and idiot, he couldn't remember details that were said multiple times and had to be corrected over and over again. salesmen we dealt with was frankly and idiot, he couldn't remember details that were said multiple times and had to be corrected over and over again. We still however signed paperwork to buy the truck and was told everything was good to go. Upon leaving the dealership I noticed what looked like chips in the windshield but my husband said it was probably glue since the sticker was right there. However, when we got home and checked them out we immediately realized they were chips and it must of been extremely convenient that the stickers had been right over them...We called them, letting them know and demanding that they be fixed since the problem was there when we left they agreed to fix it which made the situation a little better, but the next day we received a call that the deal was off and there was a problem so my husband drove back up there to see what was going on. They claimed the bank "called the deal off," which to this day I don't understand considering I have a loan for more money in good standing with this bank and no complaints! They then said they could fix it but they would have to raise the payments $30.00 a month at that I told my husband to just take his vehicle back and leave!! They then tried to get him to stay and said they could get the original deal back just hold on, while on the phone in front of my husband the finance guy said he was not fixing the chips in the window since it was caused when we left and we are just liars, and when my husband confronted him about it he cussed at my husband and said he didn't care! He then left and took his vehicle back and called off the whole deal, we went to a different dealership and received a nicer truck for cheaper money with WAY better customer service. Seriously this company is nothing but shady practices and they will tell you any lie to get you in a vehicle More