Parks Motors
Augusta, KS
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Pat was so friendly and helpful and spent as much time as I needed finding my new car. The managers were very easy to work with and finance did a great job getting me the best interest rate possible. Def wil I needed finding my new car. The managers were very easy to work with and finance did a great job getting me the best interest rate possible. Def will go back and purchase more cars there and would recommend them to anyone in the market for a car. More
I have never been treated so poorly in all my life! Bob is a terrible manager... When I questioned if a repair they did was covered... He got defensive and said I'm not going to pay for it! He continued to is a terrible manager... When I questioned if a repair they did was covered... He got defensive and said I'm not going to pay for it! He continued to treat me with no respect in front of my 3 children. I called and talked to John (his Boss).... He told me that Bob is a brash guy! So does that make it okay to treat people with disrespect? The issue was when we purchased our van Parks was supposed replace the rotors.... Instead they only turned them... He had a big smile on his face and said..."you bought a used van, what did you expect?" he then said "you are a terrible dad to raise your voice in front of your kids" Way out of line... Considering I was respectful.... He wanted me to get upset. The owner said the same thing in a nicer way.... We won't pay for it! They lost business over a 77.00 part! The customer service at this place is terrible! I would never recomend this place to anyone! More
Our experience with Chuck Goff was wonderful. We told him our price range and the ammennities we wanted in a vehicle and after considering 2 or 3 vehicles he showed us a Chrysler 200 S model that we loved. T our price range and the ammennities we wanted in a vehicle and after considering 2 or 3 vehicles he showed us a Chrysler 200 S model that we loved. The price was right and everything went smoothly. This is the 3rd vehicle I have bought from Parks Motors and my Dad has bought several vehicles from them as well and every time we go in there looking for a vehicle, they make it right. I will definately recommend them to everyone! More
went there with a specific car in mind and what I intended to pay. We started miles apart and through negotiating, they came part way and we came part way so everyone was happy. I have dealt with Par intended to pay. We started miles apart and through negotiating, they came part way and we came part way so everyone was happy. I have dealt with Parks, either parks motors or Parks chevrolet for many years and then got away from them two years ago. I am glad to be back in the parks family where I know I will be taken care of. More
This dealer went out of it's way to find and work the best deal possible for me. I would recomend anybody to definetly check out their inventory. best deal possible for me. I would recomend anybody to definetly check out their inventory. More
Rick was very personable! Great Guy to work with. Showed me several cars and listened to what I wanted out of my vehicle purchase. Found the perfect car for me! Thanks Rick! Jeremy, the manager was also fri me several cars and listened to what I wanted out of my vehicle purchase. Found the perfect car for me! Thanks Rick! Jeremy, the manager was also friendly and made the buying experience enjoyable! More
After 2 exhausting wks of dealing with Wichita area car salesmen, eBay motors, and countless dead ends via craigslist (scam-central), we finally made our way out of town to Parks of Augusta. Wish we'd fou salesmen, eBay motors, and countless dead ends via craigslist (scam-central), we finally made our way out of town to Parks of Augusta. Wish we'd found this place on day 1 - I'd have saved us an astounding amount of frustration. Seems every used car dealer in Wichita feels the need to explain how they're "losing money on this vehicle" and can't flex on price, when in most cases their "bottom line" price was a good 1-2k over suggested retail! Amazing in this economy! Every "good deal" on the internet was either a total scam (western union us money overseas and we'll arranged for the car to be shipped to you!) or some guy who conveniently forgot to list that the car was a salvaged title. So, to our amazement, a dealer just outside of town in Augusta was listing a vehicle with the asking price already under retail! Friendly internet service, no hounding phone calls, and quick/easy paperwork made this our smoothest, easiest transaction ever in the car industry. I highly recommend Parks Motors of Augusta and gladly wrote this blurb. I hope others experiencing the same sort of idiocy "in town" that we did speak up with their wallets and walk away from the dealerships that treat you like a newborn moron with a bulging wallet and give your money to a dealer that actually cares about customer service and whose prices aren't artificially high and play the dickering game for a week in person or on the phone. Also, this review was written from my home 2 days after the ink dried on the paperwork, not from the showroom with the promise of a price-break or free gadget from the dealer in exchange for a good web review (Wichita dealers, I'm looking at you). More
You would think a simple oil change would be easy, but not for this dealership. When I purchased my vehicle I received several free oil changes. I have only used 3 and every time I take it out its such a not for this dealership. When I purchased my vehicle I received several free oil changes. I have only used 3 and every time I take it out its such a hassle. Dont think I will be using the rest of the free ones. And I will be passing the word around. And it does no good to email and voice your concerns because no one contacts you back. So much for customer sevice after the sale...yeah right! More
I just purchased a 2012 Jeep Wrangler from Parks which is the 5th vehicle I have bought from them. I have shopped far and wide each vehicle and Parks has offered the best price and has allowed the most on my the 5th vehicle I have bought from them. I have shopped far and wide each vehicle and Parks has offered the best price and has allowed the most on my trades I also have a Dodge 1 ton pick-up on order. The team at parks have been great to work with starting with the sale and continuing with the service. If you are purchasing a new vehicle I strongly recomend them. More
In the past I've taken my car to places like Jiffy Lube to get my car serviced and now that I'm going to Parks I'm so much happier--for one thing, I don't feel like I'm getting taken advantage of, which is to get my car serviced and now that I'm going to Parks I'm so much happier--for one thing, I don't feel like I'm getting taken advantage of, which is a good feeling! I would recommend Parks to anyone I know who is doing anything car-related, whether or not that's buying or just getting some service work done. More