Parks Motors
Augusta, KS
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The most pleasant buying experience so far in my 30 years in dealing with car dealerships. Their friendliness was outstanding from the moment you walk in, till you leave, along with the customer service we in dealing with car dealerships. Their friendliness was outstanding from the moment you walk in, till you leave, along with the customer service we received. The atmosphere made you fell very welcome and my car buying experience at Parks, took away my dreaded feeling of having to deal with the " Car Salesman " stereotype we have come to know. Will return to Parks Motors for any more vehicle purchases in the future. More
This is the third car we have purchased from parks. We have always been treated fairly and enjoyed our overall experience. Rick has assisted us each time and we have come to value his experience and conce have always been treated fairly and enjoyed our overall experience. Rick has assisted us each time and we have come to value his experience and concern in each one of our purchases. We always refer people to Parks and to Rick!! More
Buying my car from Parks Motors of Augusta was the best experience I have ever had buying a car. They were so friendly and went beyond helpful. I have suggested to many to people to check out this dealer experience I have ever had buying a car. They were so friendly and went beyond helpful. I have suggested to many to people to check out this dealership. I do not think I would ever buy a car from anyone else. I appreciate everyones help More
Working or even visiting with Dairry is Walker is always a pleasure. He is a good Christian man that tries to walk in the way of the Lord. this deal was stressful because of a recent dealing with another a pleasure. He is a good Christian man that tries to walk in the way of the Lord. this deal was stressful because of a recent dealing with another salesman at Parks. Dairry tried his best to help clean up a mess. He found a vehicle that fit our needs and then found several rebates to help lower the cost. It would have been a better price if it wasn't for the dealings the past week. We should have walked out when Dairry wasn't there (he was gone for family emergency) the first time and return later. I would highly recommend working with Dairry to any of my friends. More
went in to look at trucks. this was fourth vehicle to buy from Parks. Usually work with Dairry Walker. He was gone for family emergency so we talked with other salesman. Really wished that we would hav buy from Parks. Usually work with Dairry Walker. He was gone for family emergency so we talked with other salesman. Really wished that we would have returned later to work with Dairry. there was a serious misunderstanding about the price of the vehicle through miscommunications. Sales manager referred to biweekly payment and not actual prices. was also misunderstanding about what was included and who paid for it. wife and I were both tired and missed what the actual price of vehicle ended up being. we bought vehicle and later saw what we actually paid for it.( approximately %150 of Kelly Blue Book value). it was our mistake not to watch more closely what we were doing. Sales was doing his job to sell at their best price and make money. in past dealings with Dairry we had better info going in and clearer communications with him. I would definitely recommend working with Dairry. otherwise just pay close attention. lessons learned, deal was done update:3/15/2013 best option they gave to get away from this really bad deal was to bring vehicle back and trade for different one. by the time the whole thing was done we lost about $7000 on this one purchase. paid all of full dealer fees for replacement truck. took loss on warranty that we didn't intend to purchase. even took loss on trade-in from one week of owning it. overall, I am sorry that I ever stepped into the dealership that day. would have been buying another vehicle in about three years. they made enough off this deal that I won't be back for the next one. More
There is a woman that checks us in at the service dept. She is very good with people. She was the only one there and had lots of people and phone ringing, but took her time to make each one of us feel impo She is very good with people. She was the only one there and had lots of people and phone ringing, but took her time to make each one of us feel important. I really like working with her. They also helped us in Oct. to find the perfect truck for us. I enjoy working with them, More
A 5-rating from my wife and I, across the board, does not come lightly - if only all shopping experiences could be this pleasant. We honestly came into the dealership as casual shoppers wanting more to just come lightly - if only all shopping experiences could be this pleasant. We honestly came into the dealership as casual shoppers wanting more to just test drive and 'do some homework.' But, after these guys hooked us up with a great used car and then made an irresistible offer, we were very comfortable completing the deal. It was closing time on the last day of the month and, after making it clear they really hoped to sell one last car to meet monthly quota, they were willing to let us walk and would still honor the deal if we came back later. Real class. Chuck and his boss (sorry I forgot his name) were persuasive, yet respectful and very professional. And Brian made the business part go equally smooth. Thanks everyone. More
Small problem with paperwork was corrected very quickly. Friendly and relaxed dealership which made for a great buying experience. Would recommend to friends and family. Friendly and relaxed dealership which made for a great buying experience. Would recommend to friends and family. More
The experience of buying a new car was great, even though I now have car payments again. Ricky Canlapan was very knowledgable about each car we looked at. I now have car payments again. Ricky Canlapan was very knowledgable about each car we looked at. More
I live in Oklahoma and searched for dealers with inventory on the VPG MV-1 mobility vehicle. There were no Oklahoma dealers, but Parks had 5 to choose from, so I called them. Rick Baskin called m inventory on the VPG MV-1 mobility vehicle. There were no Oklahoma dealers, but Parks had 5 to choose from, so I called them. Rick Baskin called me back promptly and got me a nice deal on a 2011 MV-1. I was able to close on the sale in just a day with a company check. Rick picked me up at the Augusta airport and we finished the paperwork in about an hour with Dwayne in the business office. Dwayne presented extended warranty options, which I passed on, and he moved right on to completing the sale, no hassle. Definitely give Rick a call if you are need of the MV-1. More