593 Reviews of Parks Lincoln of Tampa - Service Center
When we bring our MKX in for service we know that it will receive only the best of care. Both Larry and Pat always our very professional. Pat treat our car as it is his own. receive only the best of care. Both Larry and Pat always our very professional. Pat treat our car as it is his own. More
All of the service personnel are very professional, friendly and knowledgeable. They always fix the "problem" that my car has. Today they upgraded my computer system. The technician (#996) provided friendly and knowledgeable. They always fix the "problem" that my car has. Today they upgraded my computer system. The technician (#996) provided very helpful information and was very knowledgeable about the system. Parks Lincoln personnel make it easy to schedule an appointment and made my visit...a pleasure! More
There was a question in my billing which was handled by Larry in a very courteous and professional way which resulted in a favorable outcome in my favor. He also took care of another problem that I menti Larry in a very courteous and professional way which resulted in a favorable outcome in my favor. He also took care of another problem that I mentioned to him later and also gave it prompt attention. More
I am moving out from Tampa permanently next month due to career move, however if you ever consider to live in Tampa, Mr.Larry Mills from Park Lincoln of Tampa is the person you can rely on. His Services a career move, however if you ever consider to live in Tampa, Mr.Larry Mills from Park Lincoln of Tampa is the person you can rely on. His Services are exceptional, perform all my car services beyond my expectation and I would definitely recommend for other customer too. Rating: 11 out of 10. Second to none. Sam T More
I had taken my MKS to the dealership I originally purchased the vehicle from and stated my concern. They diagnosed and remedied. I continued to drive the vehicle for 5 months with "the problem"; I purchased the vehicle from and stated my concern. They diagnosed and remedied. I continued to drive the vehicle for 5 months with "the problem"; I had resigned myself to the fact I was stuck driving a vehicle I no longer enjoyed driving. My son had spoken highly of the service he receives from Parks and suggested I take the vehicle there. I am SO glad I did! I was promptly greeted upon arrival and my vehicle was immediately taken back to the service area. They verified the noise, diagnosed, and repaired in a very short period of time. I was frequently updated as to the status of the repair and not left to wonder "how much longer". Larry Mills, my service manager, was fantastic. He was personable, knowledgeable, and efficient. He coordinated my entire visit and ensured I was in and out with a correctly repaired vehicle. In fact, all of the employees were very friendly. As I sat in the lounge, I noticed that the other customers appeared to be experiencing the same positive service I was. I have concluded that this must be the norm for this dealership. I will be returning for any future service my vehicle may need. More
Always quick, great wating room (wifi). Prices are reasonable and often send out coupons. Larry also takes good care of me and listens to my problems. reasonable and often send out coupons. Larry also takes good care of me and listens to my problems. More
Called on the phone a made a apt. for my 12000 service on my MKX . Drove in on the 20th was welcome and was told my car will be ready in 1 hour , with a car wash. Ask Larry about connecting a phone with sync my MKX . Drove in on the 20th was welcome and was told my car will be ready in 1 hour , with a car wash. Ask Larry about connecting a phone with sync , he got me with a fellow who help me with my problem. Very good service. More
I was greated almost immediately upon arrival, Larry knew me by name and was aware of the reason for my visit. He had my service ticket written up and ready for me to review and sign. He also alerted me of a me by name and was aware of the reason for my visit. He had my service ticket written up and ready for me to review and sign. He also alerted me of additional items that were needed insure maximum performance of my vehicle. The customer waiting area is comfortable and has newspapers and magazines to help pass the time, although the total time for my 55,000 mile service only took aprox 45 min. When my vehicle was ready for me to leave I was pleased to find that it had been washed. More
In a male-dominated field, it so refreshing to meet a female who is knowledgeable about her job. Cara is great. She always meet and greets you with a smile, making you feel you are in good hands. I've female who is knowledgeable about her job. Cara is great. She always meet and greets you with a smile, making you feel you are in good hands. I've been to this dealership on several occasions and have been lucky enough to always have Cara assist me. I like the attention she provides me and her follow through. She goes above and beyond, even washing my vehicles before turning the keys back over to me. What a good feeling driving away with a clean, good operating vehicle. Parks Lincoln is lucky to have her onboard. The courtesy drivers are great too. I have nothing but praise for them as well. As long as I own a Lincoln, I will bring them to Parks Lincoln for servicing and repair. Keep up the good work Cara!! More