Parks Lincoln of Tampa

Larry Mills was his usual stay on top of our service need which was somewhat complex. He is really an outstanding person to be handling these type of difficult situations. Jason Vansyckle also came over to which was somewhat complex. He is really an outstanding person to be handling these type of difficult situations. Jason Vansyckle also came over to help us while we were there and contributed greatly to my wifes situation. She was assured all her needs would be met and they were. She had one additional service request which was part of the big issue and it was handled foe her in a totally professional manner. More

If you are having a bad day and want to go somewhere where you feel like you are a VIP, visit Larry Mills at Park Lincoln. Larry goes above and beyond the call of duty making people feel special and t where you feel like you are a VIP, visit Larry Mills at Park Lincoln. Larry goes above and beyond the call of duty making people feel special and that he truly cares about their vehicles. I don't know how Larry does it, but he takes "exceptional" care of his customers. I have purchased cars for 40 plus years across this nation and never before have I run into someone like Larry MIlls in a Service Department. He makes CERTAIN everything is to your satisfaction anytime there is an issue. The people in Sales are wonderful however, this dealership truly gets a 5 star rating from me because of people like Larry Mills! Thank you Park Lincoln...you exceeded our expectations when buying our MKX! And........we love our car! Dr. and Mrs., J.E. Craddock More

the over all vehicle knowledge and the abililty to explain to the consumer how to use all of the options on the vehicle is very important and the people at Park did that very well. also the assurance explain to the consumer how to use all of the options on the vehicle is very important and the people at Park did that very well. also the assurance that any and all issues or services with be handled in a timely and professional manner. More

I waqs very pleased with the service I received. I went in without an appointment and was greeted by someone outside the service center. He was kind and answered my questions. After my vehicle was serviced in without an appointment and was greeted by someone outside the service center. He was kind and answered my questions. After my vehicle was serviced, Larry Mills expl;ained in detail what was done and what I needed to be aware of in the future.Setrvice was done in a very short period of time. More

He was very friendly and promptly did his best to troubleshoot and fix the issue. I was also given a rental car to use while mine was in the store. So far, even though I've had more issues with this troubleshoot and fix the issue. I was also given a rental car to use while mine was in the store. So far, even though I've had more issues with this car than expected, the car dealer has always been helpful and ready to answer my questions and work to find a solution. More

Larry Mills has been my service guy for several years. As always, he is very friendly and helped me resolve a major transmission problem with my van. My first letter was rec'd in March 2012 and the parts As always, he is very friendly and helped me resolve a major transmission problem with my van. My first letter was rec'd in March 2012 and the parts were not available until late July 2012. He kept me updated on the status of the recall with several phone calls to Ford. My transmission was giving me problems for almost 6 months and the recall repair DID resolve the problem. YEAH! He offered me a loaner car during the repair, which was greatly appreciated!! Larry! Thanks So MUCH!! Brenda Billing More

Larry Mills is a real pro + a pleasure to work with. I enjoy working with Larry. i may buy a Navigartor here early next year enjoy working with Larry. i may buy a Navigartor here early next year More

Not only was Larry personable, helpful, and knowledgeable but he went out of his way to make sure I was taken care of. Larry went over and beyond what I would consider his job description. My tire blew on but he went out of his way to make sure I was taken care of. Larry went over and beyond what I would consider his job description. My tire blew on my way to work one morning and Larry sent someone out to put the spare on so I could drive it into the shop. They were not able to get a matching tire until the next day. Larry had me meet him at the shop at 7am so he could drive me to work and fix my car while I was working. I was picked up from work at 3:30 and my car was fixed!! I had an amazing experience at Parks Lincoln. I will definitely be recommending this place. Thanks Larry for taking great care of me! More

I had a good experience overall and the staff was very helpful. I may give special mention to Tom Hunter who assisted us in our process. helpful. I may give special mention to Tom Hunter who assisted us in our process. More

Every time I have to take my MKT for service to this dealership, I have been treated with respect and dignity. The people who work here are friendly and very attentive to customers' needs. When my ori dealership, I have been treated with respect and dignity. The people who work here are friendly and very attentive to customers' needs. When my original service advisor left this dealership, I requested Larry Mills because he had dealt with a previous problem I had. He has ready for the task of dealing with a sometime "difficult" customer thatI can be. He allayed all of my concerns and solved any problems that I had. I would recommend this dealership to anyone purchasing a Lincoln product! More