Parks Lincoln of Tampa

The service was good, I like the car good Quality, Michael is nice to communicate, the dealership is nice t place, thanks for everything Michael Michael is nice to communicate, the dealership is nice t place, thanks for everything Michael More

April 25, 2021 My wife purchased a 2021 Aviator Black label Hybrid. The sales person Josh Whipple was fantastic. We completed the transaction in less than 3 hours. Upon arriving at home we found that th label Hybrid. The sales person Josh Whipple was fantastic. We completed the transaction in less than 3 hours. Upon arriving at home we found that the charging cable was missing. I called the dealer they ordered it, and a few days later I picked it up. Several months later the vehicle stopped charging. Again I called the dealer, they left me a loaner vehicle and they took the Aviator back to the shop. They diagnosed a faulty charging cable. Two days later I got the car back and a week later they delivered a new cable. A bit of an inconvenience, but so far so good. Friday August 20th the air conditioner stopped working. I Called the service department and I explained the problem to a young lady who told me that they couldn't fit me in until Wednesday the 25th! I wasn't too happy about that but I suggested that I drop off the vehicle and get a loaner until they could fix the problem. She told me It couldn't be done because they had no loaners available and she did not offer any other options. Troy Ruthruff from the service department was very understanding and did his best to try to salvage the situation but by then we had lost confidence in the reliability of the vehicle and we definitely did not appreciate the initial response from the service department. So with less than 3,000 miles on the odometer on August 21st we went to another dealership and traded for another premium brand. We were very disappointed with the reliability of the vehicle and service experience at the dealership. More

Michael Stillings was a pleasure to work with with our new 2021 Aviator Reserve. He was always respectful and honest, and he never pressured us into any decisions during the sales process. He kept us up new 2021 Aviator Reserve. He was always respectful and honest, and he never pressured us into any decisions during the sales process. He kept us up to date while the vehicle was in production, and even managed to save some money off of the new car purchase during these unprecedented times. We would recommend him to anyone looking for a fair, professional, and even paced process! More

Great responsiveness. Very professional . Went out of his way to be helpful. He has a great sense of humor. I enjoyed the experience of Rodney. way to be helpful. He has a great sense of humor. I enjoyed the experience of Rodney. More

Came in for service and ended up leaving with a new car. Mike listened to what I wanted and worked hard to get it done. Easy,friendly and no hassle. Mike listened to what I wanted and worked hard to get it done. Easy,friendly and no hassle. More

I met Michael online he was very responsive with all of my questions and all of my needs. He was so cooperative never said no try to find a way to help me no matter what the situation was and then the end my questions and all of my needs. He was so cooperative never said no try to find a way to help me no matter what the situation was and then the end he found me the most amazing car I picked it up today and I am so happy thank you to Michael and your dealership for making my Lincoln experience the best after 25 years of holding Lincolns More

Me and my wife went there yesterday to look at the Aviator and left with a brand new one. I traded my car for the price I wanted and the purchase went very smoothly. Thanks to Pascal Pisoni and Mike S Aviator and left with a brand new one. I traded my car for the price I wanted and the purchase went very smoothly. Thanks to Pascal Pisoni and Mike Stillings. More

Easy process and efficient paperwork. SUV was ready for viewing when arrived at dealership great explanation of key features. No pressure on added extras with finance. viewing when arrived at dealership great explanation of key features. No pressure on added extras with finance. More