Parks Lincoln of Longwood - Service Center

The reason I rated this dealer's service department so high is: I have had my Ford Five Hundred serviced there for four years; always with great results. I have dealt almost exclusively with James Powell high is: I have had my Ford Five Hundred serviced there for four years; always with great results. I have dealt almost exclusively with James Powell and Tammie. James always recognizes me and is very familiar with my car. Tammie makes the "paying process" enjoyable (or as enjoyable as possible). I noticed, when I scheduled this last appointment, Tammie is now doing the scheduling also. I was in management all during my career in banking and I would have been glad to have such polite, efficient and people-oriented employees as James and Tammie. Mr. Parks it was always my policy that, with added responsibility comes a salary increase. In these tough times that policy would be difficult to follow but I definitely think Tammie deserves a raise. Just my opinion. The reason for my lower rating on price is that dealerships are mostly higher than other service centers but I continue to come to you because of James and Tammie. Respectfully, John Cheatham More

Brian has been my Service Representative since 2003. Brian has been my Service Representative since 2003. When I needed a new Lincoln, he helped me get a good Sales Representative. He is very helpf Brian has been my Service Representative since 2003. When I needed a new Lincoln, he helped me get a good Sales Representative. He is very helpful when I bring my car in for Service. I always ask for him when my car needs Service. Wonderful person to deal with. More

Good prompt service. The shuttle service that took me to work and picked me up is very important to me. My service adviser, Buck, called me and explained the problem that had to be fixed, gave me pricing work and picked me up is very important to me. My service adviser, Buck, called me and explained the problem that had to be fixed, gave me pricing, called when the job complete. Excellent work. More

Brian is an exceptional maintenance rep for this Lincoln dealer. This visit was no exception to previous ones. Top rate service, timeliness, friendllness of all members of the staff that I came in contact dealer. This visit was no exception to previous ones. Top rate service, timeliness, friendllness of all members of the staff that I came in contact. Will always take my car care problems to this facility. More

Was promptly greeted and service was accomplished quickly and professionally, including Tammie personally serving me popcorn! I have been using this dealer since I first bought from them in 1999. However, I and professionally, including Tammie personally serving me popcorn! I have been using this dealer since I first bought from them in 1999. However, I will be moving very shortly and will have to find another dealer in the Orange Park, Fl area. More

brian has always gone over and above in his job to make sure i am covered and handled with any needs possible.super job done,i drive from south daytona to parks just because of the employee attitude along sure i am covered and handled with any needs possible.super job done,i drive from south daytona to parks just because of the employee attitude along with tammie and trisha taking care of the paperwork and being pleasant. thanks again for a excellent job. t.d More

Friendly, clear, and complete work and advice. Always a pleasure to visit. Details were given as to the work performed and what needed to be done in the near future. The statement was complete as to deta pleasure to visit. Details were given as to the work performed and what needed to be done in the near future. The statement was complete as to details of individual items of work performed and with the cost of each. Check out and payment were smooth and useful suggestions were provided. More

I like that I am always asked if I want my car washed when I bring it in for service and I have internet service available while I wait. Everyone is always very friendly and considerate of my time. I p when I bring it in for service and I have internet service available while I wait. Everyone is always very friendly and considerate of my time. I purchased my Camry from Parks Deland Toyota and love that I can have the oil changed at Parks Lincoln in Longwood because it is more convenient for me. More

For the past twenty years I have been going to Longwood Lincoln-Mercury, now Parks Lincoln of Longwood to purchase new cars and for service. The whole staff if very professional, knowledgeable, and court Lincoln-Mercury, now Parks Lincoln of Longwood to purchase new cars and for service. The whole staff if very professional, knowledgeable, and courteous. BRIAN GURNEY Asst. Service Manager is the "Best of the Best". I highly recommend him to anyone looking to have their FoMoCo product serviced or repaired. I wouldn't think of going anywhere else! THANK YOU Brian for best service possible, deeply appreciated. More

I was met promptly be my service advisor, James, who took the time to talk at length with me about my concerns regarding my Aviator. He listened carefully to what I had to say and responded honestly to each the time to talk at length with me about my concerns regarding my Aviator. He listened carefully to what I had to say and responded honestly to each question and concern. He gave me clear advice and did NOT push to sell any service on my vehicle. When all was said and done, he was very willing to let me leave with no service order, but I decided several minutes later to have one service performed. That work was done promptly, and a free car wash was given before I picked up my car. Tammie was very friendly and, because I was a new customer, she took the time to explain certain benefits that would accrue to me when I return in the future for additional service. Overall, I have never been so well received at a service department and will surely return when the need arises. Tom J. More