Parks Lincoln of Longwood - Service Center

Having bought my Lincoln here 6 years ago I have never had a bad experience with service. All employees are friendly and make me feel welcome, especially James in service and the gentleman that drives me had a bad experience with service. All employees are friendly and make me feel welcome, especially James in service and the gentleman that drives me to work when car is being serviced. When I purchased my car my salesman Don Luciani was helpful, knowledgeable and still keeps in touch. I have recommended this dealership to many of my friends and will continue to be a loyal customer as they are very professional and most of all courteous. More

Love, love this dealership. All the employees are very nice and helpful. James Powell is an outstanding service advisor. I will always recommend him and the dealership. Thank you! nice and helpful. James Powell is an outstanding service advisor. I will always recommend him and the dealership. Thank you! More

I always ask for Brian Gurney when I bring in my vehicle for service. Although everyone at the Longwood dealership has been very professional, Brian is my favorite. He has it all when it comes to customer s for service. Although everyone at the Longwood dealership has been very professional, Brian is my favorite. He has it all when it comes to customer service. The quality of care on my vehicle has kept me in a Lincoln. The service dept at Longwood is over the top. Bringing your car in for service is usually a headache for some people. Thank you for making those times painless for me. Brian you rock! More

We have been customers of Parks Lincoln for many years now and are always treated with great respect, courtesy and friendliness. Brian always greets us by name, always seems to be in a great mood and gen now and are always treated with great respect, courtesy and friendliness. Brian always greets us by name, always seems to be in a great mood and genuinely makes us feel like he appreciates us and our business. Service is quick, check out is quick and our vehicles are always gleaming and spotless after servicing. We wish every business was so customer oriented. More

Brian is an example of how customer service should be! He provided clear information, absolute customer care, and repair care that was proactive. The office manager also was friendly, helpful on getting reba provided clear information, absolute customer care, and repair care that was proactive. The office manager also was friendly, helpful on getting rebates, and offered us a great tip on where to find a great seafood restaurant nearby! All in all, our experience was great. More

I have taken my Mercury Mariner to Parks for service and most recently for under warranty body work. Everyone at this dealership is friendly, courteous and professional. I would recommend this dealership most recently for under warranty body work. Everyone at this dealership is friendly, courteous and professional. I would recommend this dealership to anyone. More

In my experience, this dealership is operated in very professional manner and has always dealt fairly and honestly. I have never had to return to the dealership with a problem due to poor or improperly d professional manner and has always dealt fairly and honestly. I have never had to return to the dealership with a problem due to poor or improperly done repairs. Their service and parts are a bit pricey when compared to other repair shops and parts retailers. More

I have been fortunate to have Brain Gurney as my service rep for several years, He is professional, trustworthy, customer service driven and is the one of main reason I would purchase another Licncoln. I rep for several years, He is professional, trustworthy, customer service driven and is the one of main reason I would purchase another Licncoln. I also own a Prosche 911 and I don not get the level of service that I get form Brian. Also Tammie who handled the check out was friendly and effecient. More

I have been using this dealer for service for 12 years for both Fords and Mercurys. They have always been very professional in their dealings and very sucessful solving problems, even some difficult inter for both Fords and Mercurys. They have always been very professional in their dealings and very sucessful solving problems, even some difficult intermitten electrical problems. I have always been kept informed as to the status of the work and the job was completed as promised in a timely way. I have purched two cars for this dealer and the experiences were very good. The first sale was concluded in my home where they delivered the new car. More

I purchased my Navigator from another local dealership but I have all my service work performed at Parks because of the professionalism and friendliness of Brian the service coordinator. Tammie the office but I have all my service work performed at Parks because of the professionalism and friendliness of Brian the service coordinator. Tammie the office associate is also very friendly and attentive to my questions. More