Parks Lincoln of Longwood - Service Center

I have dealt with Park Lincoln since 1990. They have always provided great service. I can depend on their work and customer service guidance. I literally get what I pay for with Park. They have always provided great service. I can depend on their work and customer service guidance. I literally get what I pay for with Park. More

Excellent service from when I left my vehicle to when I checked out. Beautiful dealership and excellent service. checked out. Beautiful dealership and excellent service. More

Brandon Gilliams was awesome! He is so kind and knowledgeable!! The only thing I was disappointed in was that the washer was down and my car didn’t get cleaned. Everyone I met was He is so kind and knowledgeable!! The only thing I was disappointed in was that the washer was down and my car didn’t get cleaned. Everyone I met was so nice and helpful! More

Very professional and courteous. The waiting area is very nice, spacious and modern and clean. The waiting area is very nice, spacious and modern and clean. More

Always great timely service. That’s why I’ve been coming back for 20 years. That’s why I’ve been coming back for 20 years. More

My experience with this "Dealership" is "Excellent". Park Lincoln of Longwood, Florida's Service Center is "Exemplary/Excellent".....Special thanks to my "Service Adviser-Buck Bridgeman" and "All" of the Park Lincoln of Longwood, Florida's Service Center is "Exemplary/Excellent".....Special thanks to my "Service Adviser-Buck Bridgeman" and "All" of the "Technical Personnel" that work on our "Lincoln Aviator" each and every time when "Service" is required for this Vehicle (Lincoln Aviator). More

I just got my car washed. It’s terrible. I made a video if y ou want. He missed the whole back, tires etc. I should have kept my Lexus. ou want. He missed the whole back, tires etc. I should have kept my Lexus. More

Emergency Needed I was leaving my home to a doctors appointment within 40 minutes and my check engine light came on in my MKC. I immediately went to Parks and was in a I was leaving my home to a doctors appointment within 40 minutes and my check engine light came on in my MKC. I immediately went to Parks and was in a 2019 MKC in 7 minutes to get to the doctors on time. I never had this to happen to me before and was overwhelmed of the service Parks provided. I am very pleased with Gavin my service representative whom I have had since day one he started after my previous representative I had for 8 years at Parks. I am please and will purchase future automobiles and recommend Parks to family and friends. I really appreciated Parks and specially Gavin assisting a senior (mature) adults with very last minute issues. Thank You Gavin and thank you Parks. More

If they don't know how to work on your car, don't let them They cracked my oil pan because the dealership did not know how to handle my car, instead of telling me that they proceeded to work on the car and the They cracked my oil pan because the dealership did not know how to handle my car, instead of telling me that they proceeded to work on the car and then said they couldn't fix it and that it was broken before I got there. It absolutely wasn't and now I was left with a $2,000 bill that they would never own up to or fix. I didn't ask to refund for the uber drives, time off of work, stress, rental car or anything else, just wanted them to pay for what they broke and they didn't. We went all the way to court and then I dropped the lawsuit because my health declined and I was in the hospital, and didn't feel like I wanted to be bullied anymore, especially while sick. It's okay though, it doesn't matter, but make sure they know how to correctly work on your vehicle type and model and just go with your gut feeling. More

Service Dept.. Oil Change. Good Experience I chose Parks Lincoln for bringing my new Ford Escape in for it's first oil change. It's location is close to where I live. Where I purchased the Es I chose Parks Lincoln for bringing my new Ford Escape in for it's first oil change. It's location is close to where I live. Where I purchased the Escape is in Apopka, quite a distance farther for just an oil change. I called the Service Dept. the day before to make an appointment, and was able to get in the next day, at the time that I wanted to come in. When I arrived, I parked my car, and went into the customer area of the Service Dept. The lady who works at the front desk was friendly, and invited me to have a cup of coffee, and said that the Service Advisor, Traci, would be right with me. Traci, the Service Advisor, is cheerful, and took care of everything. She made everything go smoothly, from the beginning to the finish. I really appreciated the vacuum cleaning of interior, and the car wash included in the service. I felt good about going to Parks Lincoln. More