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Parks Lincoln of Longwood
Longwood, FL
245 Reviews
Parks Lincoln of Longwood is a division of Parks Motor Group. Founded in 1979, we have achieved national recognition as a leader in the automotive industry repeatedly receiving Lincoln-Mercury's Chairman award and President's Award.
We, the associates, maximize our customer loyatly with pride by providing complete satisfaction and a commitment to excellence.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 245 reviews
August 10, 2023
Brandon was amazing! Great comms, friendly and really came across like he cared. Used to go to Central Florida Lincoln before but am now fully converted to Parks even i Great comms, friendly and really came across like he cared. Used to go to Central Florida Lincoln before but am now fully converted to Parks even if it's a longer drive. More
by GUSTAF Isaksson
Verified CustomerEmployees Worked With
Brandon Guilliams
August 10, 2023
Buck Bridgeman was fantastic on getting me an appointment and getting my vehicle fixed in a quick and timely manner. and getting my vehicle fixed in a quick and timely manner. More
by TRAVIS220
Employees Worked With
August 09, 2023
Love the overall dealership and the new facilities. Still having issues with Service as they are not returning calls related to the service. On my first check-up, the concierge pick-up and return were Still having issues with Service as they are not returning calls related to the service. On my first check-up, the concierge pick-up and return were fantastic. The HUD addition was an expensive add on to the Aviator Grand Touring and the HUD is not centered, displaying the left 3rd into the incoming traffic lane. Sales punts the issue to Service and Service punts it back to Sales. Still no resolution as it is a horizontal centering, not vertical or rotational which is available as a user adjustment. Service apparently rotated the tires from to back, but did not adjust the pressure leaving the front at 40 pounds and the back tires at 32 pounds. I called the dealership and no response. So I must find a station to have the pressures corrected. Poor communication and responsiveness from the service manager in charge of my most recent service. More
by CRAIG.REILLY
Employees Worked With
Steve
August 09, 2023
Good service department thank you thank you thank you. My wife appreciates the good service. My wife appreciates the good service. More
by BULLARDCR
Employees Worked With
August 09, 2023
Service was good and pick up service was also good. 15 words was more than I needed 15 words was more than I needed More
by BOBWALTHER.FL
August 09, 2023
Place was nice and clean and I was met by a friendly customer service representative customer service representative More
by ycruz013
Employees Worked With
August 09, 2023
Very nice guy and informative on all that goes on with my car from start to finish. my car from start to finish. More
by TOMFONT4
Employees Worked With
August 09, 2023
Buck is the very best at customer service, always keeping me up to date on the status of my vehicle. I highly recommend him as a service advisor me up to date on the status of my vehicle. I highly recommend him as a service advisor More
by GSELLERY
Employees Worked With
August 09, 2023
The dealer ship is wonderful because it has great customer service and staff are very knowledgeable and willing to help Mr.Buck Bridgeman is the best in the service department he’s willing to explain customer service and staff are very knowledgeable and willing to help Mr.Buck Bridgeman is the best in the service department he’s willing to explain everything about your vehicle in detail that what makes the dealership great 👍🏾 I also must mention behind the scenes Mrs Trish Bayles who is willing to help and is very professional 👍🏾💐 More
by JAYPROBATION100
