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Parks Lincoln of Longwood
Longwood, FL
244 Reviews
Parks Lincoln of Longwood is a division of Parks Motor Group. Founded in 1979, we have achieved national recognition as a leader in the automotive industry repeatedly receiving Lincoln-Mercury's Chairman award and President's Award.
We, the associates, maximize our customer loyatly with pride by providing complete satisfaction and a commitment to excellence.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 244 reviews
August 14, 2023
The dealer couldnt perform recall service because the ford site was down. They pivoted and were able to perform normal preventative service so that i didnt loose the time. They always provide excellent ford site was down. They pivoted and were able to perform normal preventative service so that i didnt loose the time. They always provide excellent service. More
by JPS10
Verified CustomerEmployees Worked With
I dont recall the service advisor's name
August 14, 2023
The only place I trust to work on all my family's vehicles. The technicians are amazing. My service advisor Brandon, is great and the staff is friendly. I have bought 6 vehicles from here and will co vehicles. The technicians are amazing. My service advisor Brandon, is great and the staff is friendly. I have bought 6 vehicles from here and will continue using them for my future vehicle purchases. More
by BeaSTmaSTer
Employees Worked With
Other Employees :
Brandon Guilliams
August 14, 2023
Out of all the dealerships I have dealt with in Central Florida, Parks has been the best bar none.. easy to make appointments and the customer service is impressive. Florida, Parks has been the best bar none.. easy to make appointments and the customer service is impressive. More
by james_mcelheny
August 14, 2023
As always, excellent service. While I have to drive 45 minutes to the dealership for service, I wouldn't trust any other service center to perform the service. I had a new service While I have to drive 45 minutes to the dealership for service, I wouldn't trust any other service center to perform the service. I had a new service Dept Associate, Brandon I think is his name and he was wonderful. More
by LILY4
Employees Worked With
I believe it was Brandon
August 14, 2023
Great service in general. Will have to bring car back however and made another appointment. The issue that needed repair (break warning on dashboard) showed up again 20 mile Will have to bring car back however and made another appointment. The issue that needed repair (break warning on dashboard) showed up again 20 miles later on trip back home. Rescheduling was easy and customer service is outstanding, but the technical issue still needs attention to be resolved. More
by GHLARSEN
Employees Worked With
Brandon
August 14, 2023
I have trusted this dealership & my service Mgr Buck for many years. Thank you all. many years. Thank you all. More
by MIMIMARSHA
August 14, 2023
Excellent service and communication from Buck. Quick turnaround on my oil service and multipoint check Quick turnaround on my oil service and multipoint check More
by Goldgator
Employees Worked With
August 14, 2023
I found Buck to be very helpful. He kept me informed of what was going on with the car He kept me informed of what was going on with the car More
by lindamoore5669
Employees Worked With
August 14, 2023
Always meets our needs and expectations. The service department communicates with the customer very well. The valet service is unbeatable! The service department communicates with the customer very well. The valet service is unbeatable! More
by donnaBenn2018
Employees Worked With
Brandon
August 14, 2023
As usual, the quality of service from all the people involved in the servicing of my vehicles is exemplary. I appreciate the vehicle report card, to provide me with an advanced warning of what to expect involved in the servicing of my vehicles is exemplary. I appreciate the vehicle report card, to provide me with an advanced warning of what to expect on my next visit. More
by jlsutton43
Employees Worked With
Brandon Guilliams
