Parks Lincoln of Longwood

Both Mr. Bridgeman and Mr. Gurney always provide excellent customer service. I can rely on their opinions implicitly. They listen and diagnose any problems or concerns I might have and always addr excellent customer service. I can rely on their opinions implicitly. They listen and diagnose any problems or concerns I might have and always address these issues to my satisfaction. Longwood Lincoln Mercury is my first choice for Service. More

This service experience was outstanding! So infrequently does one encounter a pleasent experience when taking one's car in for service, but whenever I have taken my cars to Longwood Lincln Mercury, I have c does one encounter a pleasent experience when taking one's car in for service, but whenever I have taken my cars to Longwood Lincln Mercury, I have come to expect excellent service and outstanding customer relations and have been rewarded with both, from the service advisor to the service technician to the customer service rep/cashier. I have constantly recommended Longwood Lincoln Mercury to others and will always continue to do so. More

Just walking into the dealership, they made you feel like you were part of the family. Nikki was very hands on throughout the whole process. She walked me through the entire car and all of its accessories. you were part of the family. Nikki was very hands on throughout the whole process. She walked me through the entire car and all of its accessories. I didnt have to do a thing. She programmed my phone, set up the turn to turn assistance, pretty much showed me the nuts and bolts of the car. She then got her boss involved, Joe Krajczewski, and he put together a price I couldnt turn down. More

I would absolutely recommend the dealership, and in fact have done so to several friends. I have had the pleasure of working with the collision center, sales, and service, on several occasions. In fact, I b have done so to several friends. I have had the pleasure of working with the collision center, sales, and service, on several occasions. In fact, I began my relationship with LLM when I owned my last car, a Toyota, and began taking it there for regular service. When I wrecked the car LLM's collision center repaired it, and now that I have a new car, a Mazda, I continue to frequent LLM for service, detailing, and scratch repair. I couldn't be happier. Barry in Parts/Service is knowledgeable, friendly, and approachable. The sales team is patient, friendly, and, well, for lack of a better term, not stereotypical car salesmen. I have been very satisfied with LLM and will continue to visit for any needs I have arise in future. More

They hve always treated me with respect; I feel confident in the diagnosis, and they present it to me in a courteous fashion. There are either donuts or popcorn, and coffee. Rental car agency is convenientl in the diagnosis, and they present it to me in a courteous fashion. There are either donuts or popcorn, and coffee. Rental car agency is conveniently located. They are organized, and prepared for me when I arrive. More

I have recently purchased my 3rd lincoln at Longwood and took it in today for its first service call. Mr. Bridgeman has always been met with courteous,efficient service and answers all my questions. Toda took it in today for its first service call. Mr. Bridgeman has always been met with courteous,efficient service and answers all my questions. Today I had oil change, filter and check all levels, tires and a general check as I am going on the road next week. Also in todays visit autobutler was done. I took my car in at 1:45 and it was returned at 3:15 PM. A month ago I called and said I was having problems with tire pressure and was told to bring it in immediately, which I did. It was returned to me 45 minutes later with the tire fixed, as it had a nail in it. Again, efficient, courteous service with no charge. I have encouraged other friends to go to Longwood and they have experienced the same high level of service I have and all have been pleased. I drive 60 miles one way to take my cars to Longwood and will continue to do so. Sincerely, William ( Buddy) Rogers More

I wanted to tell you that in my opinion Brian Gurney is the best and most attentive service person I have ever dealt with. I have had many mid-high level cars from GM, Honda, Toyota, Porsche, VW, Volvo (w the best and most attentive service person I have ever dealt with. I have had many mid-high level cars from GM, Honda, Toyota, Porsche, VW, Volvo (wife’s current car), and now my Lincoln. I used to think that VW always provided the most attentive service. I went to the Lincoln because of the a/c seats over VW at the time and I couldn’t have been more pleased. Brian represents what should be considered the poster boy for Lincoln Service across the company. I have always completed the survey’s that I have received to benefit Brian, but I cannot appreciate how that complements him personally. I really wanted to find a way to say thank you to Lincoln and Brain for a wonderful experience with my car and your service department. Please recognize Brian on my behalf and consider passing this letter on to him as a personal thank you from a very grateful customer. More

Went to Longwood LM because they had the vehicle I was looking for., I dealt with them over the internet to save time and decide if they were worth doing business with. My entire experience was great. looking for., I dealt with them over the internet to save time and decide if they were worth doing business with. My entire experience was great. Straight shooters, no xxxxxxxx. Very service oriented. More

Nikki was an amazing sales person. I would highly recommend this dealership to anyone looking for a new or used car. The entire experience was wonderful and Nikki's attention to us was superb. Altho recommend this dealership to anyone looking for a new or used car. The entire experience was wonderful and Nikki's attention to us was superb. Although we did not purchase a vehicle at this dealership in the end because we were looking for a specific used car that they did not have - Nikki still continued to check in to see if there was anything else she or the dealership could do for us. I was extremely impressed with this dealership and especially Nikki. More

Always receive VIP service from Longwood L-M. I would never think of taking my vehicle anywhere else for service/maintenance. Fast, friendly, efficient; they truly care about the customer experience. M never think of taking my vehicle anywhere else for service/maintenance. Fast, friendly, efficient; they truly care about the customer experience. My SUV is the best performing car I have ever owned and I have owned it longer than any other vehicle. In 90,000 miles, only 1 small repair that was completed in less than 45 minutes. Highly recommend this dealership. More