Parks Lincoln of Longwood

They hve always treated me with respect; I feel confident in the diagnosis, and they present it to me in a courteous fashion. There are either donuts or popcorn, and coffee. Rental car agency is convenientl in the diagnosis, and they present it to me in a courteous fashion. There are either donuts or popcorn, and coffee. Rental car agency is conveniently located. They are organized, and prepared for me when I arrive. More

I wanted to tell you that in my opinion Brian Gurney is the best and most attentive service person I have ever dealt with. I have had many mid-high level cars from GM, Honda, Toyota, Porsche, VW, Volvo (w the best and most attentive service person I have ever dealt with. I have had many mid-high level cars from GM, Honda, Toyota, Porsche, VW, Volvo (wife’s current car), and now my Lincoln. I used to think that VW always provided the most attentive service. I went to the Lincoln because of the a/c seats over VW at the time and I couldn’t have been more pleased. Brian represents what should be considered the poster boy for Lincoln Service across the company. I have always completed the survey’s that I have received to benefit Brian, but I cannot appreciate how that complements him personally. I really wanted to find a way to say thank you to Lincoln and Brain for a wonderful experience with my car and your service department. Please recognize Brian on my behalf and consider passing this letter on to him as a personal thank you from a very grateful customer. More

I have recently purchased my 3rd lincoln at Longwood and took it in today for its first service call. Mr. Bridgeman has always been met with courteous,efficient service and answers all my questions. Toda took it in today for its first service call. Mr. Bridgeman has always been met with courteous,efficient service and answers all my questions. Today I had oil change, filter and check all levels, tires and a general check as I am going on the road next week. Also in todays visit autobutler was done. I took my car in at 1:45 and it was returned at 3:15 PM. A month ago I called and said I was having problems with tire pressure and was told to bring it in immediately, which I did. It was returned to me 45 minutes later with the tire fixed, as it had a nail in it. Again, efficient, courteous service with no charge. I have encouraged other friends to go to Longwood and they have experienced the same high level of service I have and all have been pleased. I drive 60 miles one way to take my cars to Longwood and will continue to do so. Sincerely, William ( Buddy) Rogers More

Went to Longwood LM because they had the vehicle I was looking for., I dealt with them over the internet to save time and decide if they were worth doing business with. My entire experience was great. looking for., I dealt with them over the internet to save time and decide if they were worth doing business with. My entire experience was great. Straight shooters, no xxxxxxxx. Very service oriented. More

Nikki was an amazing sales person. I would highly recommend this dealership to anyone looking for a new or used car. The entire experience was wonderful and Nikki's attention to us was superb. Altho recommend this dealership to anyone looking for a new or used car. The entire experience was wonderful and Nikki's attention to us was superb. Although we did not purchase a vehicle at this dealership in the end because we were looking for a specific used car that they did not have - Nikki still continued to check in to see if there was anything else she or the dealership could do for us. I was extremely impressed with this dealership and especially Nikki. More

Always receive VIP service from Longwood L-M. I would never think of taking my vehicle anywhere else for service/maintenance. Fast, friendly, efficient; they truly care about the customer experience. M never think of taking my vehicle anywhere else for service/maintenance. Fast, friendly, efficient; they truly care about the customer experience. My SUV is the best performing car I have ever owned and I have owned it longer than any other vehicle. In 90,000 miles, only 1 small repair that was completed in less than 45 minutes. Highly recommend this dealership. More

I wish the Dealership would have been more responsive to my online inquires. But once the deal had been struck, the customer service expertise of Lorenzo Bodie truly made the experience enjoyable. His kno my online inquires. But once the deal had been struck, the customer service expertise of Lorenzo Bodie truly made the experience enjoyable. His knowledge of the SYNC system was very much appreciated. More

My service tech, Brian G. is a marvel- very responsive My service tech, Brian G. is a marvel- very responsive and always returns call promptly. The office gals, Tammy and Trish are very friendly a My service tech, Brian G. is a marvel- very responsive and always returns call promptly. The office gals, Tammy and Trish are very friendly and efficient in addition to being quite attractive as is the new sales gal, Nikki. I love this Dealership! Mike Bryan More

I really wasn't really looking for a new car at this time. I received a phone call stating they had seen my old Mercury while having the oil changed and they stated that they could give me a good deal time. I received a phone call stating they had seen my old Mercury while having the oil changed and they stated that they could give me a good deal on the Mercury Milan with my trade. I was skeptical but after initially contacting Galen Burgard, I could not believe the deal. The sale was then turned over to Nikki Simmons to get me the car I wanted. Within one day she had located the exact model and accessories I wanted. Nikki then worked with me to even get a better deal on my tradein. When the new car was delivered, Nikki took the time to show my wife and myself all the new devics and how they worked. We really felt well informed and good as we drove off in our new Mercury Milan. I could'nt have worked with a better group of individuals as those at Longwood Lincoln and Mercury. This is my third car I purchased from them. More

We had a great experience with Longwood Lincoln Mercury and especially our salesman, Lorenzo Bodie. He is extremely knowledgeable and professional - we would buy from him again. Laurie in customer service and especially our salesman, Lorenzo Bodie. He is extremely knowledgeable and professional - we would buy from him again. Laurie in customer service was very efficient in scheduling the installation of the remote start feature and made sure we were completely satisfied with the installation. Again, we had an outstanding experience with Longwood Lincoln Mercury. More