Parks Lincoln of Longwood

This is my second Lincoln purchase from Longwood Lincoln. Nikki Simmons was very helpful, she answered all of my questions, knew about the car (which many salespeople don't) and she truly helped me get my " Nikki Simmons was very helpful, she answered all of my questions, knew about the car (which many salespeople don't) and she truly helped me get my "perfect car". The buying process was quick and everyone involved was very nice. More

Sales person was very accommodating, coming in on a day off to work with me. I have bought cars in the past, but I have never had anyone work with me tot he degree Nikki did and explain the features of the off to work with me. I have bought cars in the past, but I have never had anyone work with me tot he degree Nikki did and explain the features of the car to me in the depth that was done upon the completion of the purchase. More

I started visiting Longwood Lincoln/Mercury with a new Mustang (2005) that had constant problems and no help from original dealer. The Auto-Shop Teacher at my school suggested that I go to Longwood L/M Mustang (2005) that had constant problems and no help from original dealer. The Auto-Shop Teacher at my school suggested that I go to Longwood L/M - Thank goodness - They were (are) phenomenal!..with excellent service and personal care. I was determined to get a car from this dealership ONLY because I was treated with such respect and excellence from Brian Gurney. He always went the "extra step" when I had "Mustang" woes. I now have a Lincoln MKZ and love it! I was, however, behind on my service due to "long days" teaching and the desire to simply go home...Mercy! They had me in and out before I could grade all of my Vocabulary Tests....what a treat. Would I recommend this dealership - Suffice it to say that my Ex-Husband is now driving a Lincoln MKS from Longwood L/M..no more Lexus or Mercedes! More

Brian is an extremely helpful and very informative sales agent. I would recommend anyone to go to him for service of their vehicle. Tammie was very friendly and helped me to understand how the rewards p agent. I would recommend anyone to go to him for service of their vehicle. Tammie was very friendly and helped me to understand how the rewards program works. I will definitely continue to bring my vehicle to Longwood Lincoln Mercury to be serviced. More

Excellent customer service!! Everyone I came in contact with exceeded my expectations!! I went in for new tires and a safety check. I would highly recommened this dealership to anyone. We have also purchas with exceeded my expectations!! I went in for new tires and a safety check. I would highly recommened this dealership to anyone. We have also purchased several cars from this dealership in the past. More

I've been bringing my cars here for service since 2004. Recently I had an ongoing problem with a fuel pump for my Towncar. Buck worked diligently to resolve the problem. Thanks also to Tammie for helping t Recently I had an ongoing problem with a fuel pump for my Towncar. Buck worked diligently to resolve the problem. Thanks also to Tammie for helping to maintain my sense of humor on each of my several visits. More

What a wonderful experience at a car dealer. Everyone involved was superb. Special thanks to Brandon, who made my vinyl roof like new. James powell is amazing for his ability to meet my concerns from beg involved was superb. Special thanks to Brandon, who made my vinyl roof like new. James powell is amazing for his ability to meet my concerns from beginning to end.My thanks to all.I originally called and spoke to James about reseating the center console on my 04 Town Car,he tried to walk me thru it over the telephone,but said if I brought the car in he could do it himself as it was a little 'tricky'.Once again,thank you! More

Both Mr. Bridgeman and Mr. Gurney always provide excellent customer service. I can rely on their opinions implicitly. They listen and diagnose any problems or concerns I might have and always addr excellent customer service. I can rely on their opinions implicitly. They listen and diagnose any problems or concerns I might have and always address these issues to my satisfaction. Longwood Lincoln Mercury is my first choice for Service. More

This service experience was outstanding! So infrequently does one encounter a pleasent experience when taking one's car in for service, but whenever I have taken my cars to Longwood Lincln Mercury, I have c does one encounter a pleasent experience when taking one's car in for service, but whenever I have taken my cars to Longwood Lincln Mercury, I have come to expect excellent service and outstanding customer relations and have been rewarded with both, from the service advisor to the service technician to the customer service rep/cashier. I have constantly recommended Longwood Lincoln Mercury to others and will always continue to do so. More

Just walking into the dealership, they made you feel like you were part of the family. Nikki was very hands on throughout the whole process. She walked me through the entire car and all of its accessories. you were part of the family. Nikki was very hands on throughout the whole process. She walked me through the entire car and all of its accessories. I didnt have to do a thing. She programmed my phone, set up the turn to turn assistance, pretty much showed me the nuts and bolts of the car. She then got her boss involved, Joe Krajczewski, and he put together a price I couldnt turn down. More