Parks Lincoln of Longwood

Easy to deal with! Great service! Had a loaner, fixed it under warranty! Couldnt be happier! Great service! Had a loaner, fixed it under warranty! Couldnt be happier! More

I always had exceptional service until this last time. The seat message wasn’t working on my passenger seat. I had an appointment for service so I called to see if they could also check the seat seat. I e The seat message wasn’t working on my passenger seat. I had an appointment for service so I called to see if they could also check the seat seat. I explained I drive a long way and didn’t want to make unnecessary trips. I was assured it was no problem. When I arrived my agent Steve wasn’t there so I was put with Buck. He told me they would not be able to look at my seat. I had to make an appointment for the following week. I was told at that appointment they couldn’t fix it that day and it would take several days. They did not have a courtesy car so Buck assured me he would call me the following week to schedule. I waited all the following week until Friday afternoon and I called Buck. The receptionist assured me I would hear from Buck soon. He did return the call 4 hours later and scheduled me for two weeks out. I brought my car back in on Thursday morning. Buck called Thursday afternoon to say it would be ready either Friday or Monday. When I had not received any word by Tuesday I called again and was told my car was ready. I previously worked with Tracey and she was amazing. Always communicated appropriate expectations. I felt well informed. Not with Buck. I’m glad he wasn’t my first service representative. More

As usual, the Service Center personnel were professional and pleasant. The new environment is outstanding, The only negative comment is the time it takes to complete a task. and pleasant. The new environment is outstanding, The only negative comment is the time it takes to complete a task. More

This dealership is the greatest. Everyone that works there are very friendly and they all want to help me. The best thing about the whole thing is I appreciate that so much. The good Everyone that works there are very friendly and they all want to help me. The best thing about the whole thing is I appreciate that so much. The good thing is I Love my car. It has been great!!! More

This is my 5th vehicle I’ve purchased from Parks, each time I’ve had an outstanding experience. The sales team is absolutely fantastic and they do everything possible to meet the buyers expectations. Mo time I’ve had an outstanding experience. The sales team is absolutely fantastic and they do everything possible to meet the buyers expectations. Most of all there is no mark up on their vehicles even in the middle of the pandemic. More

As usual, I had a great experience at Parks Lincoln. Brandon Guilliams, my service advisor, was helpful, timely, courteous and informative. He took the time to fully explain the service options and he Brandon Guilliams, my service advisor, was helpful, timely, courteous and informative. He took the time to fully explain the service options and helped me decide what was needed. I will be back for all of my service needs. More

My experience with this dealership thus far has been nothing short of excellent. Being a Lincoln customer for over twenty years I’m happy to see that the quality of service still exists!! nothing short of excellent. Being a Lincoln customer for over twenty years I’m happy to see that the quality of service still exists!! More

I have dealt with Park Lincoln since 1990. They have always provided great service. I can depend on their work and customer service guidance. I literally get what I pay for with Park. They have always provided great service. I can depend on their work and customer service guidance. I literally get what I pay for with Park. More

Excellent service from when I left my vehicle to when I checked out. Beautiful dealership and excellent service. checked out. Beautiful dealership and excellent service. More

Brandon Gilliams was awesome! He is so kind and knowledgeable!! The only thing I was disappointed in was that the washer was down and my car didn’t get cleaned. Everyone I met was He is so kind and knowledgeable!! The only thing I was disappointed in was that the washer was down and my car didn’t get cleaned. Everyone I met was so nice and helpful! More