Parks Hyundai of Gainesville - Service Center

Destroyed my car My car needs a new motor thanks to this dealer's service dept. Oil plug fell out and all the oil ran out. No accountability or acceptance of responsib My car needs a new motor thanks to this dealer's service dept. Oil plug fell out and all the oil ran out. No accountability or acceptance of responsibility after finding out that the motor was done. I wouldn't bring them a mule. More

Pathetic These people are nice enough but their “techs” can’t fix a thing if the computer doesn’t tell them exactly what the problem is. They had my one-year-o These people are nice enough but their “techs” can’t fix a thing if the computer doesn’t tell them exactly what the problem is. They had my one-year-old car for a month and a half and still couldn’t fix it. Whatever you do, don’t take your car here to be serviced. Go to Some other Hyundai dealer. Maybe they have techs who actually know their way around a vehicle. I More

Great Customer Servie Ariel and his team did a great job accompanying me in purchasing my vehicle. Very helpful, I would recommend this dealership to anyone who is looking Ariel and his team did a great job accompanying me in purchasing my vehicle. Very helpful, I would recommend this dealership to anyone who is looking to purchase a new vehicle. More

Can’t fix a tire??? Been sitting here for a couple of hours. We have had our 2017 Elantra here several times since purchase for a tire that leaks. We drive over an hour t Been sitting here for a couple of hours. We have had our 2017 Elantra here several times since purchase for a tire that leaks. We drive over an hour to get here. We have been told they can’t find anything wrong with it. Told us today that it is “”normal” for that to happen. It is normal to lose 10lbs of air every 2-3 weeks.? Yep we are stupid old people. Will never deal here again. More

Top notch service! I used to be skeptical about having service work done on my car at the dealerships because I had been influenced by negative comments. Joey Goess too I used to be skeptical about having service work done on my car at the dealerships because I had been influenced by negative comments. Joey Goess took care of me and has changed my mind! I will forever be a fan! The definition of customer service, in the dictionary, should have a picture of Joey! He is top-notch! More

Great Joey Goess is awesome at customer service! I used to take my old car in for oil change and never had a bad experience. Keep up the good work! Joey Goess is awesome at customer service! I used to take my old car in for oil change and never had a bad experience. Keep up the good work! More

Fast and friendly. Joey helped me when I needed an oil change on my car on a Saturday. He wrote my repair ticket with ease. The Technician knew what he was doing. Couldn Joey helped me when I needed an oil change on my car on a Saturday. He wrote my repair ticket with ease. The Technician knew what he was doing. Couldn't have asked for better service. Parts guy was super awesome! More

Great receptionist and service writers the young lady helped me out with setting up additional appointments and took the payment for the service was really kind and professional. She made the young lady helped me out with setting up additional appointments and took the payment for the service was really kind and professional. She made sure My info was correct and appointment was to my preference. As far as service, I always go to Joey and he is always friendly and I’ve never had any issues with work done there. More

Great customer service from carolina I called to get some information on prices for services and Carolina was very kind and informative with my questions. In the past I have had some rece I called to get some information on prices for services and Carolina was very kind and informative with my questions. In the past I have had some receptionist that were very short and snooty. So it was nice to have someone with patience. :) More