Parks Hyundai of Gainesville - Service Center

3 hrs for an oil change. Last visit they didnt put enough oil in the engine and I had to have it towed back to the dealer plus they didnt check the air pressure in the tire Last visit they didnt put enough oil in the engine and I had to have it towed back to the dealer plus they didnt check the air pressure in the tires. 4 days later I had to fill up all 4 tires. Alexandro was as helpful as he could be under the circumstances. More

The service attendant Olga was exceptionally helpful. She kept me posted with regard to my service and when it was delayed due to a part they needed to order she helped by introducing me to the person w She kept me posted with regard to my service and when it was delayed due to a part they needed to order she helped by introducing me to the person who loaned me a car. Olga gave me her phone number so that I could contact her with regard to questions I may have about the new car and upcoming needs for service More

I see a lot of negative reviews, but have to say Alejandro took his time explaining. The repair process did take some time on my 2013 Sonata, but I do understand the process and length of time it ta Alejandro took his time explaining. The repair process did take some time on my 2013 Sonata, but I do understand the process and length of time it takes for a repair. My brother in law is a mechanic and he even said, they did a good job. Congrats to the team at Hyundai. More

I took my car to Hyundai almost a month ago wanting a tune up and to get a check up because my check engine light kept coming on my car had been riding really good no major issues I just thought it neede tune up and to get a check up because my check engine light kept coming on my car had been riding really good no major issues I just thought it needed a tune up Hyundai has had my car for about a month now I am so frustrated everytime I call to ask is it done its not they keep telling me oh were waiting on the insurance company to do this an that they brought it to me once after the insurance paid for everything they stated was wrong and the check engine light was still on I'm so upset I thought Hyundai was the place to take my car I'm not pleased at all then trying to over charge me on two minor things that I said I would pay for before I knew my insurance would be paying for anything as long as they have had my car I shouldn't be paying for anything then offering me another sonata that I don't want I just want my car back and I will never bring my car back!!!!!! I don't think no one has ever had to leave their car for a month More

Ari in the Service Department is great! He was very attentive and explained everything to us. He was very attentive and explained everything to us. More

If there was a way to give negative stars I would. I do not recommend this dealership or its service department. They have had my vehicle for almost 2 months now, for the 4th time in less than 2 month I do not recommend this dealership or its service department. They have had my vehicle for almost 2 months now, for the 4th time in less than 2 months, for accumulative time in their shop of over 5 months (I have only owned the car for 6 months) and still cannot figure out the issue. However, they have no issue guessing and filing multiple claims against my warranty. Run as far as you can to somewhere else. Do not take you vehicle to this service department! More

Used mobile service. Amazing. Nakia is incredible, as was the service technician. The mobile service is a real blessing for me, especially by virtue of the fact that the Amazing. Nakia is incredible, as was the service technician. The mobile service is a real blessing for me, especially by virtue of the fact that the folks working it are so kind and helpful. Great job Parks!!! More

Gerald are really appreciate you you knew exactly what the problem was and you fixed it immediately I really appreciate that thank you the problem was and you fixed it immediately I really appreciate that thank you More

Stay far away from this xxxx dealership. My vehicle had issues since I bought it. It took 3 years of oil change visits for a loaner to finally become available for me to have the option to h My vehicle had issues since I bought it. It took 3 years of oil change visits for a loaner to finally become available for me to have the option to have the issues diagnosed. After 1 month of Luciano Nunez and Reggie Horton in service keeping my vehicle, nothing was done. They are short on mechanics and lied about even diagnosing my car. The check engine light was on and all they did was clear the codes and the history and said it was fine. A few days later the check engine light came right back on. But this isnt even half of the story. Due to their negligence of not working on my car, I had the loaner for 1 month and received a call on the 31st day by the sales manager Mario LUNCHMAN (he is very insecure when I mispronounced his name) threatening to make a false police report for a stolen vehicle. I was in the middle of work and tried to make arrangements to return the loaner over the weekend, I cant just drop what I'm doing to return their loaner especially after my car was still not fixed. Mario LUNCHMAN and Eric Duke the parts director demanded I return the loaner immediately after realizing I had the loaner for an extended time which was NOT my fault. Not once during the month that my car was in service did I receive a call, NOT A SINGLE TIME. I called several times and waited on hold for an hour each time just to be told my vehicle was NEVER touched. The only fact that they wanted the loaner back asap prompted them to clear all codes on my car and tell me "the issue cant be duplicated". And on top of that Eric Duke said I should have never been given a loaner since I did not buy my Hyundai from their dealership. Parks Hyundai of Gainesville is filled with a bunch of xxxxxxxx who are ready to file false felony police reports. Oh and lets not forget this, Eric Duke even threatened that if I didnt return the vehicle he would remotely turn it off while I'm driving. So not only did they threaten false felony reports but they threatened to cause a life threatening accident to myself and other drivers. I never even recieved any apologizes or contact from the general manager because they dont care. Stay far away from this xxx dealership!!! More