Parks Hyundai of Gainesville

In July of 2011, we purchased our first Hyundai Sonata from Sebastian Savona at Gainesville Hyundai. Our trade in and new 2012 Hyundai buying experience was so professional, economical and easy and the S from Sebastian Savona at Gainesville Hyundai. Our trade in and new 2012 Hyundai buying experience was so professional, economical and easy and the Sonata was such a great automobile that we returned to Sebastian this Sunday afternoon to buy our second Hyundai Sonata from the people we knew and trusted. Sebastian is a year older, but he is getting even better with age. In a few short hours, he showed us several alternatives and included test driving the 2013 Sonata and a 2013 Genesis. Working with him through the AAA Auto Buying Guaranteed Savings Certificate, he gave us the Member Pricing for the Sonata in writing and delivered the trade-in allowance for our Mercedes. As Sebastian said, "This is a no-brainer." How right he was. We signed the purchase order and he turned us over to the lovely Jackie Fralic who completed all of the paper work with explanations and choices for all of the figures and benefits available. We drove off with our new 2013 Sonata and we once again have that new car aroma in our garage. They make it so easy and so much fun the we may return next year to purchase a new Genesis. With our thanks for a job well done. Frank and Rita More

Been coming to this service center for a decade. I can't Been coming to this service center for a decade. I can't say how nice it is to walk into a service center (or drive up) and be greeted by name and n Been coming to this service center for a decade. I can't say how nice it is to walk into a service center (or drive up) and be greeted by name and not rank. Never bought a car at this dealership, but they treat me as if I'd purchased three units from them over the years. I think that fact says a lot about how a customer is supposed to be treated.Customer service is not a foreign language in this place. Well done people. Keep it up. More

This dealership is amazing. We walked in and were greeted right away. All of the employees smiled at us. The seller did not try any "bait and switch" tactics or pull the whole "I need to talk to my manager" right away. All of the employees smiled at us. The seller did not try any "bait and switch" tactics or pull the whole "I need to talk to my manager" deal or any of that stuff. We had actually gone to Hyundai of St. Augustine and were so fed up with the salesperson there that we left. We had the exact opposite in Gainesville. Sebastian was very friendly. knowledgeable, and got us in and out very quickly and on our way with our fabulous new Accent at a fantastic price. This is the best dealership I've ever been to and I'd recommend it to everyone. More

I recently purchased a used vehicle from Shevy Smith. This was the most enjoyble car purchase ever made. We were quick to agree on a price and the price was low and fair. I was absolutely pleased with This was the most enjoyble car purchase ever made. We were quick to agree on a price and the price was low and fair. I was absolutely pleased with the deal and the great treatment I received from Shevy. I have never enjoyed car shaopping, but Shevy and the staff made it relatively painless. Following my purchase I discovered a defect on the car that was not previously disclosed. I contacted Manager John Lanza, and informed him of the defect and why I felt that it was the dealership's responsibility to rectify the defect. I was quite surprised when John quickly agreed with me and offered to fix it immediately, at the dealership's expense. During the time my car was in the garage, John made sure I had a loaner car, to get me where I needed to go. I was very pleased following the repair to discover the dealership had placed high quality parts on the vehicle. Previous dealings with other dealerships in the area have never gone as smoothly as this experience. This dealership exceeded my expectaions. The staff and management conducted themselves in a very professional and ethical manner, in addition, going over and above to accommodate my requests and vehicle needs. I will recommend Gainesville Hyundai and Ford to anyone that will listen; I am most certain I will purchase my next car from them when that time comes. More

Yesterday we purchased our 3rd car from Gainesville Ford, Lincoln, Hyundai. There is a reason we keep going back. They are friendly, helpful, not at all pushy and they always give us a better deal than any Lincoln, Hyundai. There is a reason we keep going back. They are friendly, helpful, not at all pushy and they always give us a better deal than any of the other dealerships we have gone to. We live about an hour away and there are dealerships much closer but we have found it is worth going the distance. We are treated like valued friends, we are never rushed and we know when we leave with our new car that we got a really good deal. We love our new Genesis, our very first ever Hyundai, and Hyundai of Gainesville made the buying experience a very good one. More

Sebastian was easy to work with. He knew from the start what we wanted (via e-mail). Gave us all the different options the vehicle had to offer. Showed us different model 2012/13, we test drove the auto an what we wanted (via e-mail). Gave us all the different options the vehicle had to offer. Showed us different model 2012/13, we test drove the auto and was impressed on the smooth drive and ride. Once we decided, everything from there went without a hitch. Mr. Henley handled the closing/fiance a we left the showroom with our new Hyundai. All the salespeople on the floor were friendly and help full. We choose the right auto for us, thanks again. It was a pleasure doing business with you. More

The employee was very helpful from the beginning and was personable. Customer Service was outstanding! He took the time to understand what type of car I was looking for and what would benefit me financially personable. Customer Service was outstanding! He took the time to understand what type of car I was looking for and what would benefit me financially. More

We phoned ahead to ask if the 2011 Azera was available. When the answer was "yes," we made an appointment to see it. The salesman had the car right in front of the sales office. We took a test drive and When the answer was "yes," we made an appointment to see it. The salesman had the car right in front of the sales office. We took a test drive and bought it. We are very pleased with the knowledge of the salesman More

While there was a misunderstanding initially, the dealership is making efforts to make things right. I have enjoyed working with Truly and Carlos, and John is putting forth the extra effort needed to dealership is making efforts to make things right. I have enjoyed working with Truly and Carlos, and John is putting forth the extra effort needed to satisfy the customer. More

If you want a professional, knowledgeable, respectful young salesman, David Swan is person to see. No pressure and wonderful to work with. Also worked with Carlos and Jackie - pleasant experience wit young salesman, David Swan is person to see. No pressure and wonderful to work with. Also worked with Carlos and Jackie - pleasant experience with both of these people More