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Parks Hyundai of Gainesville
Gainesvile, FL
803 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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August 13, 2015
Over priced and took 3 weeks to repair My 2012 Veloster recently went over its warranty period. I took the car in at 102,000 for some noise and shifting issues coming from the transmission. My 2012 Veloster recently went over its warranty period. I took the car in at 102,000 for some noise and shifting issues coming from the transmission. They completed the standard computer analysis and found a sensor was bad, replaced at $360, no issues found with the transmission. Continued noise from the transmission that has no issues, 1 month later I sitting on the side of the road, headed back to the dealership on a tow truck. They called 2 days later and told be the clutch had gone out, I authorized them to repair because no one else in the county would touch this transmission. They quoted by parts for clutch and bearing of $4200.00 that's parts only. Of course they don't have the parts and I'm stuck without an option to repair. I attempt to communicate with the Service Consultant several times during the week and he's never available and will return my call, which he never does. 2nd week into the repair he calls me and says they have just put the car on the rack and found the fly wheel also needs to be replaced, $1200 more.. Of course they don't have this part either. I found the clutch and fly wheel together as a kit from Hyundai direct and it was $2200 for both. They informed me they cant purchases from this vendor because they are a wholesaler. Again several call this week trying to reach the consultant who is not available and will call be back, which he never does. Week 3 I continue to reach out to the consultant to try to determine an ETA on the repairs so that I can return my rental car. Several calls this week and I do get one returned call. 22 days and $6200 later my car is repaired. Just took it back today for an O2 sensor, another $330, so I'm only $7000 of repairs for my almost 3 year old car. More
by AL
Employees Worked With
Sam McDaniel
August 06, 2015
Amazing! Brian Vance was my salesman at Parks Hyundai and he did an amazing job helping me find the vehicle I wanted and needed. I most definitely recommend hi Brian Vance was my salesman at Parks Hyundai and he did an amazing job helping me find the vehicle I wanted and needed. I most definitely recommend him and Parks of Gainesville to anyone looking for an excellent car purchasing experience! More
by MWHINES15
Verified CustomerEmployees Worked With
Ramone Young, Brian Vance
August 01, 2015
Best car dealership experience The people at the dealership provided the best experience I've had in obtaining a new car. From my initial contact via e-mail to completing the financ The people at the dealership provided the best experience I've had in obtaining a new car. From my initial contact via e-mail to completing the financial paperwork there was a partnership. No high pressure, hidden details, switcharoos or anything else perceived about car dealers. I'll be getting my next car from Parks in three years. More
by REXSUE0
Employees Worked With
Ramone Young, Rudolph Porter, Scott Wright
July 27, 2015
Good Dealership - Dishonest Employee It's unfortunate that Parks dealership allows dishonest employees like Ramone to work there. While the prices are reasonable, it was Ramone's dishones It's unfortunate that Parks dealership allows dishonest employees like Ramone to work there. While the prices are reasonable, it was Ramone's dishonesty, attempts to push us towards a more expensive car that we didn't want, and general high pressure tactics that were a turn off. They were completely the wrong way to sell us a car, particularly now that we can easily find the same vehicle for the same or a better price by searching the internet. We were ready to buy the car we were discussing, possibly even for a higher price, but this employees poor judgement made us look elsewhere. More
by EastWindRain
July 10, 2015
Nice place Great experience. Will come back. Have been coming there for some time for service and have been mostly pleased with it all. Longtime Hyundai owner. Great experience. Will come back. Have been coming there for some time for service and have been mostly pleased with it all. Longtime Hyundai owner. More
by JACKWRITER
Employees Worked With
Dan Heskett
July 09, 2015
My visit to Hyundai Berline was very helpful n finding me the car I wanted and in trying to get to a price I would be happy with. Jackie was also helpful when it came tim Berline was very helpful n finding me the car I wanted and in trying to get to a price I would be happy with. Jackie was also helpful when it came time to do the finance paperwork. More
by rogue17015
Employees Worked With
Berline Oswald, Jackie Fralic
July 08, 2015
Owner cares and service department is excellent I bought my 2011 Hyundai Sonata from Parks Hyundai of Gainesville four years ago and am still pleased with the service I get every time I go to this d I bought my 2011 Hyundai Sonata from Parks Hyundai of Gainesville four years ago and am still pleased with the service I get every time I go to this dealership. Mr. John is wonderful and has taken care of two issues I have had in four years. He shows he cares and wants his dealership to be the best. The service department deserves all of the awards it has earned. Sam is wonderful and honest. Love my car and love the service I get! More
by Buchholzfinance
Employees Worked With
Sam McDaniel
July 06, 2015
Great dealer I had a great experience buying a car from Parks. We managed to agree on a great price and when I came in for the paperwork, we were done in less than I had a great experience buying a car from Parks. We managed to agree on a great price and when I came in for the paperwork, we were done in less than an hour. More
by BDRUMGOOL
Employees Worked With
Ramone Young
July 01, 2015
Making it right Mike is working to find me the car I'm looking for. I believe I'll have good results. Service after the sale is extremely important. That's why a chos Mike is working to find me the car I'm looking for. I believe I'll have good results. Service after the sale is extremely important. That's why a chose a dealership. More
by ann
Employees Worked With
Mike Grimaldi
June 30, 2015
New Elantra I love my new car. No sales pressure here, just friendly, honest folks helping you decide on a car that best fits your needs and price range. Our sale I love my new car. No sales pressure here, just friendly, honest folks helping you decide on a car that best fits your needs and price range. Our salesman, Rudy Porter, was great, a true gentleman who answered all our questions and worked to secure us a great price. Scott Wright, our Finance Manager was professional and thorough. We will definitely return to Parks for our service needs, and most likely our next car purchase. More
by RSUMMER605
Employees Worked With
Rudolph Porter
