Parks Hyundai of Gainesville

Parks Hyundai of Gainesville responded

Hello and Thank You for taking the time to complete a Dealer Rater Evaluation for Mr. John Haller. Your review was a real pleasure to read and I want you to know that you have made John's Day with this posting. It means a lot! My name is Brent Russell and I am responsible for reading every single review, comment, and suggestion about our Dealership. With the benefit of your comments and suggestions we are able to identify opportunities to continuously improve upon our systems and protocols to perform in a more efficient manner. I am grateful for you thought and comments - we really do read everything. Should you have any questions or need anything else, please do not hesitate to call me at (352) 359-6085 or email me at 352-372-4251, extension 63226. It is a real pleasure to have this opportunity to be of assistance. Wishing you all the BEST. Respectfully, Brent

Parks Hyundai of Gainesville responded

Good Day! Thank you so much for taking the time to complete and submit a 5-Star Review of your shopping experience with Ms. Ana Roa. I really enjoyed reading your review of Ms. Ana. She is a wonderful individual and that does her best all the time. You certainly have made her day with this review...she is still smiling ear to ear because of your review. Thank you! My name is Brent Russell and I am responsible for reading every single review, comment, or suggestion about our Dealership. I read these materials to help identify areas where we can strengthen our performance and to reinforce the benefits of our current practices. Your comments really do make a difference. Should you have any questions or need any assistance, please do not hesitate to call me at (352) 372-4251, ext 63266, or email me at BRussell@ParksofGainesville.com. It will be my pleasure to be of assistance. Wishing you all the BEST. Respectfully, Brent, Director, Customer Relations - "The Guy with the Hat"

Parks Hyundai of Gainesville responded

Hello! Thank you so much for taking time to prepare and submit a DealerRater review of Rudy and Laura. I am so pleased to learn of your experience...this is the way it is supposed to be for everyone. I had a chance to visit with Rudy today and he is still wearing a smile across his face because of your review. You comments "put a real "kick" in his step". My name is Brent Russell and I am responsible for reading all the reviews, suggestions, or comments that come into our Dealership. We are sincerely grateful for the 5-Star review. Should you have any questions or need any assistance, please do not hesitate to call me at (352) 372-4251, extension 63226, or send me an email at BRussell@ParksofGainesville.com. I am here to serve you. Wishing you all the BEST. With the greatest of RESPECT. Brent - Director, Customer Relations, "The Guy with the Hat"

Parks Hyundai of Gainesville responded

Hello and Thank You! My name is Brent Russell and I am responsible for reading every review, comment, or suggestion about our Dealerships. I wanted to take a moment to say express a sincere Thank You for taking time out of your busy schedule to prepare and submit a DealerRater review of John Haller and Jorge. I promise, your review has "made John's day." He is smiling from ear to ear! Our goal is to exceed your expectations and I am pleased we achieved that goal for you. It is a never-ending effort. Please keep my contact information and know that I am here to assist you. Please feel free to reach me at (352) 372-4251, extension 63226, or via email at BRussell@ParksofGainesviile.com. I stand ready to be of assistance. 'With the greatest of RESPECT. Brent, Director - Customer Relations, "The Guy with the Hat"

Parks Hyundai of Gainesville responded

Hello Ms. Happy Customer: My name is Brent Russell and I am responsible for reading every single review, comment, or suggestion about our Dealership. We sincerely value your comments because they help me (us) to identify opportunities for improvement or reinforcement of practices and procedures that are working or need change/enhancement. In other words, your feedback is extremely valuable and highly beneficial. I invite you to keep my contact information should an event arise where you need immediate assistance or troubleshooting. You can reach me at (352) 372-4251, extension 63226; or you can email me at BRussell@ParksofGainesville.com. I am here to serve you and look forward to the opportunity to meet you in person. Thank you for taking the time to complete this DealerRater Sales Survey. Brent Russell

Parks Hyundai of Gainesville responded

Hello and CONGRATULATIONS on the purchase of your new car! We are so excited for you to get you NEW car. It really is a BIG day. So did you take the car for a drive over the weekend or go out to a nice dinner somewhere? We hope you were able able celebrate. My name is Brent Russell and I am responsible for reading every single review, comment, and suggestion that comes into the Dealership. We are grateful for the 5-Star review. Your comments helps us to identify opportunities to modify the way we serve you or to reinforce practices that are proving beneficial. We are always looking for ways to improve our services, we call it continuous improvement. We are here if you need us to be of assistance. You can reach me on the phone at (352) 372-4251, extension 63226, or via email at BRussell@ParksofGainesville.com. Again, congratulations on your NEW car. We are really excited for you! Brent Russell, Director, Customer Services - "The Guy with the Hat"

Parks Hyundai of Gainesville responded

Hello and thank you for taking time out of your busy schedule to write and submit this review of Mike Grimaldi. My name is Brent Russell and I am responsible for reading every single review, comment, or suggestion about our Dealership in order to identify opportunities where we can improve our services for you, OUR customer. On behalf of the entire dealership I am grateful for your 5-Star review of his services. We consider ourselvles very fortunate to work with Mike and I am sure you have made his day with your review. The DealerRater reviews frequently highlight areas where we can introduce new processes. Alternatively, the reviews frequently identify areas that are serving the Client in a beneficial manner. This is all about continuous improvement. I invite you to call or email me at any time with any questions or concerns. You can reach me at (352) 372-4251, x63226, or via email at BRussell@ParksofGainesville.com. Again, thank you for your review of Mike. Wishing you all the best - respectfully. Brent Russell , Director of Customer Services - "The Guy with the Hat"

Parks Hyundai of Gainesville responded

Hello and thank you for taking time out of your busy schedule to write and submit a Dealer Rater Review of John Haller and Scott Wright. My name is Brent Russell and I am responsible for reading every single review, comment, or suggestion. We use this feedback mechanism to identify ways to strengthen our existing processes or to develop new innovations that will help us address other areas of service. We sincerely appreciate your feedback and thank you for sharing your perspective of these two individuals in our Dealership. Should you have any questions or need any assistance, please call or email me at any time...My phone number is (352) 372-4251, extension 63226, and my email is BRussell@ParksofGainesville.com. Wishing you all the best! Respectfully, Brent Russell, Director, Customer Relations - "The Guy with the Hat"'

Parks Hyundai of Gainesville responded

Hello and congratulations on your new Tucson. My name is Brent Russell and I am responsible for reading every single review, comment, or suggestion about our Dealership. I wanted to personally thank you for taking time out of your own busy schedule to write your review of Ms. Ana. The reviews are VERY important and I know she is grateful for your comments. I couldn't agree more about your assessment of Ms. Ana...I think she is really great. We are here to serve you in the coming days, weeks, months, and years. Should you have any questions or ever need any assistance then please do not hesitate to call or email me. My Office Number is (352) 372-4251, extension 63226, and my email is BRussell@ParksofGainesville.com. Again, thank you for the review and the opportunity to serve you. With Respect, Brent Russell, Director, Customer Services - "The Guy with the Hat"