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Parks Hyundai of Gainesville

Gainesvile, FL

4.1
938 Reviews
Welcome to Hyundai Of Gainesville Hyundai of Gainesville serving Gainesville, Middleburg, Lake City, Ocala, and Palatka is proud to be an automotive leader in our community. Since opening our doors, Hyundai of Gainesville has maintained a solid commitment to you, our customers, offering the widest selection of Hyundai vehicles and ease of purchase. Whether you are in the market to purchase a new Hyundai, a used/pre-owned vehicle, or if you need financing options, we'll help you find a car loan that works for you! Even if you have bad credit or are a first time car buyer, you can trust that Hyundai of Gainesville will get you into the automobile of your choice. Hyundai of Gainesville's professionally managed Parts and Service Departments are open extended hours to accommodate our customers' busy schedules; and we offer competitive pricing for your automotive maintenance needs. Please feel free to contact us at 866-308-3116 if you have any questions
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3111 N Main St

Gainesvile, FL

32609

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Showing 938 reviews

August 12, 2018

Awesome customer service Rudy was great and sincere... Wouldn't let me leave until he found me the perfect vehicle.... I highly recommend going here to get a More

by Drgotmeone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rudolph Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2018 -

Parks Hyundai of Gainesville responded

Hello, we are grateful for your taking the time to share your experience with Rudy at Parks Hyundai of Gainesville. We are here to serve you. On behalf of Rudy Porter and the entire staff at the Dealership, please accept our sincere thank you for the FIVE-STAR Review. With Respect, Brent Russell - Director, Customer Relations.

August 10, 2018

Over the top customer service Rudy met me at the door and was so courteous throughout the experience. Ive been stressed by my failing car and new job that requires travel and Rudy, More

by Jessylynn421
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rudolph Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott and Jackie
Aug 14, 2018 -

Parks Hyundai of Gainesville responded

Hello, we sincerely appreciate your taking the time to submit a review of your time and interactions with Rudy Porter, Scott Wilkinson, and Jackie Fralic at Parks Hyundai of Gainesville. We are thrilled you enjoyed a FIVE-STAR experience. We are always looking for ways to introduce innovations to improve the way we serve you. Thank you, Brent Russell - Director, Customer Relations.

August 10, 2018

Service refund I told I was buying a service plan but it was an extended warranty. It took a lot of my time and effort to get that money back but although I didn’t g More

by MarQ
Customer Service
Recommend Dealer
Yes
Employees Worked With
Jeries Nsheiwat
Aug 14, 2018 -

Parks Hyundai of Gainesville responded

Hello MarQ: I have read your comment and I certainly understand why you are frustrated. My name is Brent Russell and I am the Director of Customer Relations at Parks of Gainesville. I will be reaching out to you in a private email to ensure we solve this issue for you. One of the great benefits of buying a vehicle from our dealership is the inclusion of oil changes and tire rotations over the course of the first two years of ownership. This is a REAL benefit. The program is set up as an extended warranty for services that are not covered by the Hyundai Warranty. That being said, we work diligently to respond in a timely manner via phone and email. Please watch for another email from me...we will address the issue for you. My apologies. With Respect, Brent Russell - Director, Customer Relations.

July 31, 2018

Excellent Experience for First Time Car Buyer I bought my first vehicle (2017 Hyundai Santa Fe) from Parks Hyundai of Gainesville. The experience was excellent. Everyone I met was very nice. Kevin More

by flwaterskier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Birnbaum, Jeries Nsheiwat
Aug 14, 2018 -

Parks Hyundai of Gainesville responded

Hello: We are so pleased to read your review. We are so pleased that you remain exceptionally satisfied with the features and performance of your new Santa Fe. I think it is a really wonderful vehicle - I'm looking to buy one for myself. We take great pride in having a team of Sales Personnel that truly understand the features of the Hyundai's in a manner that help you to get the most out of the vehicle. We call it exceptional service. Thank you for your time and the wonderful comments about Kevin Birnbaum and Jeries Nshieiwat. With Respect, Brent Russell - Director, Customer Relations.

July 31, 2018

new sonata purchase Excellent new salesperson Kevin Birnbaum who spent a lot of time with us demonstrating the product and worked closely with us communicating with the s More

by rpeatcstmr75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Birnbaum, Jeries Nsheiwat
Aug 14, 2018 -

Parks Hyundai of Gainesville responded

Thank you so very much for the review of Kevin Birnbaum and Jeries Nsheiwat at Parks Hyundai of Gainesville. In our view, demonstrating how to use features and showing what they can do is an essential component of a successful sales process. Thank you for the opportunity to be of service. With the greatest of respect. Brent Russell - Director, Customer Relations.

July 20, 2018

2018 Elantra SE I would definitely recommend Parks to a friend because of how helpful the staff was in showing a variety of both Ford and Hyundai models. John Guyton More

by Billy01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Weir Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John (Avery) Guyton, Melissa Gewertz, Jeries Nsheiwat
Jul 27, 2018 -

Parks Hyundai of Gainesville responded

Hello, we sincerely appreciate your taking the time to submit such a detailed and thorough 5-Star review of your time and interactions John "Avery" Guyton at Parks of Gainesville. My name is Brent Russell and I read every review, comment, or suggestion about our Dealership and I promise your comments about John are extraordinary. I have made a point of sharing with him, his immediate Supervisor, and the General Manager. Thank You! We are always looking for ways to introduce innovations to improve the way we serve you and to recognize our personnel. Your input is most gracious. Brent Russell - Director, Customer Relations.

July 17, 2018

The way car buying should be I went here to buy my first car by myself, no experience what so ever, though I researched just about everything and I'm beyond happy that I went to P More

by A1019366m!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ariel Romain
Jul 27, 2018 -

Parks Hyundai of Gainesville responded

Hello, we sincerely appreciate your taking the time to submit a review of your time and interactions with Parks Hyundai/Genesis of Gainesville. We are thrilled you enjoyed your first time car-buying experience with Arial and were able to give him a FIVE-STAR rating. We are always looking for feedback (good and bad) to introduce innovations to improve the way we serve you. Thank you, Brent Russell - Director, Customer Relations.

July 16, 2018

My first car buying experience An awesome, family like experience. By the end of our buying experience John Guyton made me wanna go and grab a beer with the guy. Friendly, warm and More

by Jmanlove8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John (Avery) Guyton
Jul 27, 2018 -

Parks Hyundai of Gainesville responded

Hello, we are grateful for your taking the time to share your experience with John "Avery" Guyton at Parks Hyundai/Genesis of Gainesville. John cares deeply about the individuals he helps and always does his best for you. I suspect he would love to go out together, as well. Thank you so much for the FIVE-STAR Review. With Respect, Brent Russell - Director, Customer Relations.

July 15, 2018

Excellent experience with Parks Hyundia. We leased a vehicle for the first time and Sales Representative Ariel made it easy and simple. We love the vehicle and the price More

by jramsey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Gewertz, Jeries Nsheiwat, Kayla Zschaeck, Ariel Romain
Jul 27, 2018 -

Parks Hyundai of Gainesville responded

Hello and thank you for the wonderful 5-Star Review of Ariel Romain at Parks Hyundai/Genesis of Gainesville. We sincerely appreciate your thoughts and comments as we are always looking for ways to strengthen our performance. We really do value serving you at Parks of Gainesville. Thank you. Brent Russell - Director, Customer Relations.

July 15, 2018

Excellent experience This was the 2nd car I purchase from Chris this year and will be going back to purchase another for my mother in the near future. Chris is efficient a More

by collinslc1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2018 -

Parks Hyundai of Gainesville responded

Hello: I am most appreciative of your taking the time to share your comments from your recent Sales experience with Chris Clark at Parks Hyundai/Genesis of Gainesville. As you have done so well...it is almost always the little things that make a substantial difference. We are always listening. Thank you. Brent Russell - Director, Customer Relations

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