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Parks Hyundai of Gainesville

Gainesvile, FL

4.1
803 Reviews

3111 N Main St

Gainesvile, FL

32609

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Showing 803 reviews

September 16, 2017

Best car buying experience yet. John was very helpful when I was buying my car. I told him what I wanted in a vehicle and he made it happen! One thing I wanted was leather seats and More

by CaseyS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Haller
Sep 20, 2017 -

Parks Hyundai of Gainesville responded

Hello and thank you for sharing your recent car buying experience at Parks Hyundai of Gainesville with John Haller. We truly appreciate your taking the time to prepare the review as it seems as though our "free time" is so limited. My name is Brent Russell and I am the Director of Customer Relations for Parks of Gainesville. In this capacity, I read every review, comment, or suggestion that we receive and I use this information to help identify opportunities to strengthen the way we perform our services in support of our Customers, YOU! We believe in continuous improvement and we are always looking for ways to enhance our Customer Services such as they way John had your car detailed inside and out when you brought it in for the installation of the leather seats. I want to encourage you to keep my contact information at (352) 372-4251, extension 63226 and my email is BRussell@ParksofGainesville.com in the event you have any questions, comments, or concerns. I am here to serve you! In closing, I want to again say Thank You for the wonderful review. I hope to meet you in person on your next visit to the Dealership. With the greatest of RESPECT. Brent F. Russell Director, Customer Relations - "They Guy with the Hat"

September 14, 2017

John was the best dealer I met in the area John was not only knowledgeable but he was also friendly, relatable, and great conversation. This is the kind of guy that makes you a long term custom More

by Sanka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Haller, Melissa Gewertz
Sep 14, 2017 -

Parks Hyundai of Gainesville responded

Hello and thank you for the 5-Star Review and wonderful comments about John and Melissa. We are so pleased that you were able to take the time to share your experience with others. Your review is a BIG deal and really means a lot. My name is Brent Russell and I read every review about our Dealership. Your feedback helps us to identify opportunities to improve the way we work or to reinforce practices that are working well. We actually READ and LISTEN to your comments - thank you! Please feel free to call me at (352) 372-4251, extension 63226, or via email at BRussell@ParksofGainesville.com with any questions, concerns, or comments. I am here to serve YOU! Again, thank you... With Respect, Brent Russell - Director, Customer Relations - "The Guy with the Hat"

September 05, 2017

sales I would recommend you go see Mike at hyundai sales he worked hard to get me approved he was professional kind & worked to get my car approved I am ver More

by AlexiEras24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Jarmoluk, Jr.
Sep 06, 2017 -

Parks Hyundai of Gainesville responded

Hello and thank you for the review of your car buying experience with Mike at Parks of Gainesville. We sincerely appreciate your comments about Mike...he DOES CARE about making sure you have a GREAT vehicle buying experience. My name is Brent Russell and I read every review about our Dealership. We LISTEN to your thoughts and comments and are always looking for ways to strengthen our approach to serving you. Should you have any need for additional assistance, please do not hesitate to call me at (352) 372-4251, extension 63226, or send me an email at BRussell@ParksofGainesville.com. I am here to serve you. Thank you! Respectfully, Brent Russell - Director, Customer Relations - "The Guy with the Hat"

September 04, 2017

n/a All the staff at Parks of Gainesville were very pleasant and welcoming when I purchased my Elantra, and have continued to be attentive on my return vi More

by csullivan120
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ana Roa
Sep 06, 2017 -

Parks Hyundai of Gainesville responded

Hello and thank you for taking the time to prepare and submit a DealerRater Review of your car buying experience from Parks of Gainesville. We are grateful for the 5-Star Review and we promise to do everything possible to continue to perform at a level that is designed to exceed your expectations ... our Goal. Thank you for the wonderful comments about our Team and in particular, the comments you shared about Ms. Ana. My name is Brent Russell and it is my job to read every review, comment, or suggestion that pertains to Parks of Gainesville. I do this to identify opportunities to strengthen the way we perform and reinforce procedures and processes that have proven particularly effectual. In other words, you feedback is highly valued; at Parks of Gainesville we LISTEN to you. Thank you for your comments. Should you have any need for additional support, please do not hesitate to give me a call at (352) 372-4251, extension 63226, or send me an email at BRussell@ParksofGainesville.com. We are here to serve you. Respectfully, Brent Russell - Director, Customer Relations - "The Guy with the Hat"

September 02, 2017

John Haller was a great help, friendly, and very efficient. We had a great experience, very efficient and friendly. We would spread the word about our experience. Melissa did good on expediting all the paper w More

by danab1950
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa in finance was very efficient and pleasant., John Haller
Sep 05, 2017 -

Parks Hyundai of Gainesville responded

Hello and thank you for the 5-Star Review of John Haller and comments regarding Melissa in Finance. We know it takes time out of your busy day to prepare and submit these reviews and we sincerely appreciate your feedback. My name is Brent Russell and I read every review, comment, or suggestion about our Dealership...in other words we listen to your feedback. I am here to serve you at any time, just call me at (352) 372-4251, extension 63226, or send me an email at BRussell@ParksofGainesville.com. It is our pleasure to be of service to you. Thank you so much for the opportunity. With Respect, Brent Russell Director, Customer Relations - "The Guy with the Hat"

August 26, 2017

Integrity It was a blessing to work with staff that demonstrated integrity and genuine concern throughout the process. From personal experience, I have been in More

by ktbluv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Haller, Laura Batten
Aug 28, 2017 -

Parks Hyundai of Gainesville responded

Wow...thank you so much for the 5-Star review of your car buying experience. Your comments are so kind...they really mean a lot to John and Laura but also to the entire Hyundai Sales Team. We are grateful for the time you took out of your busy schedule to prepare this review. Please do not hesitate to call me at (352) 372-4251, extension 63226, or via email at BRussell@ParksofGainesville.com. Your input is IMPORTANT! Respectfully, Brent Russell - Director, Customer Relations - "The Guy with the Hat"

August 26, 2017

Replacing a Car Rudy was a Great Gentleman to work with, He listened to our needs and respected our wishes and made the purchase happen. Thank You again for your help More

by davidgrant3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rudolph Porter, Will Smith
Aug 28, 2017 -

Parks Hyundai of Gainesville responded

Hello and thank you so much for taking time to review your shopping experience with Mr. Rudy Porter. We are sincerely grateful for the opportunity to be of service to you. Wishing you the very best, ALWAYS! Respectfully, Brent Russell

August 25, 2017

Love my Sonata! Had a great buying experience buying my first Hyundai. My salesman John Haller was great at helping me picking the right car for me. He was very knowl More

by Gatorman1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Haller
Aug 28, 2017 -

Parks Hyundai of Gainesville responded

Thank you for taking the time to share your review of your Parks of Gainesville buying experience. Your feedback helps us to identify opportunities to strengthen the way we service our Clients. We sincerely appreciate your feedback. Thank you so much for the 5-Star Reviews. Brent Russell, Director - Customer Relations

August 24, 2017

Returning customer I am a returning customer to this dealership. The staff listen to my needs and worked very hard to meet my needs and made my car buying experience an More

by zz840_90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Wright, John Haller, Laura Batten
Aug 29, 2017 -

Parks Hyundai of Gainesville responded

Removed duplicate response.

Aug 29, 2017 -

Parks Hyundai of Gainesville responded

Hello and thank you so much for the 5-Star Review of our Team's performance. We sincerely appreciate your taking the time to perform this review. We use your feedback to identify opportunities for us to strengthen our services to our Customers and to recognize individuals and teams that are working above and beyond. We are looking for teams that are committed to exceptional performance...you DESERVE the very best. Please do not hesitate to call me at (352) 372-4251, extension 63226 or via email at BRussell@ParksofGainesville.com with your thoughts and comments to serve you better. We promise to listen and implement enhancements whenever possible. Wishing you all the best, always, With Respect, Brent Russell - Director, Customer Relations - "The Guy with the Hat"

August 24, 2017

Can fix issues Started out great. Got frustrated when scratch not fixed first time was suppose to do, but after second time got car looking new like it should. Overa More

by bonky7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Holden Agee, Mike Grimaldi, Rudolph Porter, Scott Wright, John Haller
Aug 28, 2017 -

Parks Hyundai of Gainesville responded

Thank you for the 5-Star review of our services. We do appreciate your comments and are always looking for ways to do a better job. Thank you so very much for the opportunity to be of service to you. We look forward to serving you again in the not too distant future. Respectfully, Brent Russell, Director, Customer Relations

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