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Parks Hyundai of Gainesville

Gainesvile, FL

4.0
805 Reviews

3111 N Main St

Gainesvile, FL

32609

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Showing 805 reviews

September 18, 2017

bought new car I stopped in to Parks dealership to look at the 2017 Tuscon, and to test drive it. My salesman was John Avery Guyton and he was so very helpful to me, More

by justme
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Barton , John (Avery) Guyton, Laura Batten
Sep 20, 2017 -

Parks Hyundai of Gainesville responded

Hello and thank you for stopping by Parks of Gainesville. We are thrilled you were able to find the time to share your shopping experience with John (Avery) Guyton and Laura Batten. Thank you for the wonderful 5-Star Review...I enjoyed reading your comments. My name is Brent Russell and I am Director of Customer Relations. I read every review, comment, or suggestion about our Dealership in order to identify trends opportunities to strengthen our services or reinforce practices that have proven beneficial to the Customer, You! It is a pleasure serving you. Please keep my contact information for future reference in the event you have any questions, comments, or concerns. You can reach me on the phone at (352) 372-4251, extension 63226, or via email at BRussell@ParksofGainesville.com. Again, thank you for the 5-Star Review and comments. I know you have made John's "Day" with your feedback. I look forward to meeting you on your next visit to our Dealership. Just ask for "The Guy with the Hat." Respectfully, Director, Customer Relations

September 16, 2017

Cindy Grandmaison Buying a vehicle at Parks Hyundai of Gainesville was a pleasant experience. The salesperson, Ama Roa, was knowledgable, friendly amd very helpful. I w More

by grandmaisonc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ana Roa
Sep 20, 2017 -

Parks Hyundai of Gainesville responded

Hello and thank you for taking the time to prepare and submit a Dealer Rater Review of your car buying experience at Parks of Gainesville. We are grateful for your review - Thank You! My name is Brent Russell and it is my pleasure to be of service to you. I sincerely appreciate your comments regarding Ms. Ana and your overall experience at Parks Hyundai. Please do call me at (352) 372-4251, extension 63226, or send an email to me at BRussell@ParksofGainesville.com with any questions, concerns, or comments. Wishing you all the best. Respectfully, Brent Russell Director, Customer Relations - "The Guy with the Hat"

September 16, 2017

Best car buying experience yet. John was very helpful when I was buying my car. I told him what I wanted in a vehicle and he made it happen! One thing I wanted was leather seats and More

by CaseyS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Haller
Sep 20, 2017 -

Parks Hyundai of Gainesville responded

Hello and thank you for sharing your recent car buying experience at Parks Hyundai of Gainesville with John Haller. We truly appreciate your taking the time to prepare the review as it seems as though our "free time" is so limited. My name is Brent Russell and I am the Director of Customer Relations for Parks of Gainesville. In this capacity, I read every review, comment, or suggestion that we receive and I use this information to help identify opportunities to strengthen the way we perform our services in support of our Customers, YOU! We believe in continuous improvement and we are always looking for ways to enhance our Customer Services such as they way John had your car detailed inside and out when you brought it in for the installation of the leather seats. I want to encourage you to keep my contact information at (352) 372-4251, extension 63226 and my email is BRussell@ParksofGainesville.com in the event you have any questions, comments, or concerns. I am here to serve you! In closing, I want to again say Thank You for the wonderful review. I hope to meet you in person on your next visit to the Dealership. With the greatest of RESPECT. Brent F. Russell Director, Customer Relations - "They Guy with the Hat"

September 14, 2017

John was the best dealer I met in the area John was not only knowledgeable but he was also friendly, relatable, and great conversation. This is the kind of guy that makes you a long term custom More

by Sanka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Haller, Melissa Gewertz
Sep 14, 2017 -

Parks Hyundai of Gainesville responded

Hello and thank you for the 5-Star Review and wonderful comments about John and Melissa. We are so pleased that you were able to take the time to share your experience with others. Your review is a BIG deal and really means a lot. My name is Brent Russell and I read every review about our Dealership. Your feedback helps us to identify opportunities to improve the way we work or to reinforce practices that are working well. We actually READ and LISTEN to your comments - thank you! Please feel free to call me at (352) 372-4251, extension 63226, or via email at BRussell@ParksofGainesville.com with any questions, concerns, or comments. I am here to serve YOU! Again, thank you... With Respect, Brent Russell - Director, Customer Relations - "The Guy with the Hat"

September 05, 2017

sales I would recommend you go see Mike at hyundai sales he worked hard to get me approved he was professional kind & worked to get my car approved I am ver More

by AlexiEras24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Jarmoluk, Jr.
Sep 06, 2017 -

Parks Hyundai of Gainesville responded

Hello and thank you for the review of your car buying experience with Mike at Parks of Gainesville. We sincerely appreciate your comments about Mike...he DOES CARE about making sure you have a GREAT vehicle buying experience. My name is Brent Russell and I read every review about our Dealership. We LISTEN to your thoughts and comments and are always looking for ways to strengthen our approach to serving you. Should you have any need for additional assistance, please do not hesitate to call me at (352) 372-4251, extension 63226, or send me an email at BRussell@ParksofGainesville.com. I am here to serve you. Thank you! Respectfully, Brent Russell - Director, Customer Relations - "The Guy with the Hat"

September 04, 2017

n/a All the staff at Parks of Gainesville were very pleasant and welcoming when I purchased my Elantra, and have continued to be attentive on my return vi More

by csullivan120
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ana Roa
Sep 06, 2017 -

Parks Hyundai of Gainesville responded

Hello and thank you for taking the time to prepare and submit a DealerRater Review of your car buying experience from Parks of Gainesville. We are grateful for the 5-Star Review and we promise to do everything possible to continue to perform at a level that is designed to exceed your expectations ... our Goal. Thank you for the wonderful comments about our Team and in particular, the comments you shared about Ms. Ana. My name is Brent Russell and it is my job to read every review, comment, or suggestion that pertains to Parks of Gainesville. I do this to identify opportunities to strengthen the way we perform and reinforce procedures and processes that have proven particularly effectual. In other words, you feedback is highly valued; at Parks of Gainesville we LISTEN to you. Thank you for your comments. Should you have any need for additional support, please do not hesitate to give me a call at (352) 372-4251, extension 63226, or send me an email at BRussell@ParksofGainesville.com. We are here to serve you. Respectfully, Brent Russell - Director, Customer Relations - "The Guy with the Hat"

September 02, 2017

John Haller was a great help, friendly, and very efficient. We had a great experience, very efficient and friendly. We would spread the word about our experience. Melissa did good on expediting all the paper w More

by danab1950
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa in finance was very efficient and pleasant., John Haller
Sep 05, 2017 -

Parks Hyundai of Gainesville responded

Hello and thank you for the 5-Star Review of John Haller and comments regarding Melissa in Finance. We know it takes time out of your busy day to prepare and submit these reviews and we sincerely appreciate your feedback. My name is Brent Russell and I read every review, comment, or suggestion about our Dealership...in other words we listen to your feedback. I am here to serve you at any time, just call me at (352) 372-4251, extension 63226, or send me an email at BRussell@ParksofGainesville.com. It is our pleasure to be of service to you. Thank you so much for the opportunity. With Respect, Brent Russell Director, Customer Relations - "The Guy with the Hat"

August 26, 2017

Integrity It was a blessing to work with staff that demonstrated integrity and genuine concern throughout the process. From personal experience, I have been in More

by ktbluv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Haller, Laura Batten
Aug 28, 2017 -

Parks Hyundai of Gainesville responded

Wow...thank you so much for the 5-Star review of your car buying experience. Your comments are so kind...they really mean a lot to John and Laura but also to the entire Hyundai Sales Team. We are grateful for the time you took out of your busy schedule to prepare this review. Please do not hesitate to call me at (352) 372-4251, extension 63226, or via email at BRussell@ParksofGainesville.com. Your input is IMPORTANT! Respectfully, Brent Russell - Director, Customer Relations - "The Guy with the Hat"

August 26, 2017

Replacing a Car Rudy was a Great Gentleman to work with, He listened to our needs and respected our wishes and made the purchase happen. Thank You again for your help More

by davidgrant3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rudolph Porter, Will Smith
Aug 28, 2017 -

Parks Hyundai of Gainesville responded

Hello and thank you so much for taking time to review your shopping experience with Mr. Rudy Porter. We are sincerely grateful for the opportunity to be of service to you. Wishing you the very best, ALWAYS! Respectfully, Brent Russell

August 25, 2017

Love my Sonata! Had a great buying experience buying my first Hyundai. My salesman John Haller was great at helping me picking the right car for me. He was very knowl More

by Gatorman1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Haller
Aug 28, 2017 -

Parks Hyundai of Gainesville responded

Thank you for taking the time to share your review of your Parks of Gainesville buying experience. Your feedback helps us to identify opportunities to strengthen the way we service our Clients. We sincerely appreciate your feedback. Thank you so much for the 5-Star Reviews. Brent Russell, Director - Customer Relations

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