Parks Hyundai of Gainesville

New car: Excellent service salesperson, great patience. Excellent service salesperson, very patience and very knowledgeable about the vehicle I was purchasing. Never rushed or seemed to mind repetitive que Excellent service salesperson, very patience and very knowledgeable about the vehicle I was purchasing. Never rushed or seemed to mind repetitive questions. Understood the type of vehicle I was interested in purchasing. Vehicle delivered as promised. Made sure I was comfortable and understood the instruction I was given on operation of vehicle. Follow up calls were very helpful and appreciated. The best service I have ever received while purchasing a new car. More

4th Hyundai bought here. Excellent experience. Wonderful buying experience. I was treated with respect and received a good deal. I have bought 4 cars from this dealership. Will return again when it Wonderful buying experience. I was treated with respect and received a good deal. I have bought 4 cars from this dealership. Will return again when it is time for another one. More

Awesome! Staff goes the extra mile for their customers. When my 2008 Honda Civic unceremoniously declined in health, I was thrown into the market for a used (or perhaps an affordable new) vehicle. After ple When my 2008 Honda Civic unceremoniously declined in health, I was thrown into the market for a used (or perhaps an affordable new) vehicle. After plenty of research online and some suggestions from friends, I got fairly set on the 2018 Hyundai Elantra. I was home for Christmas in Vero Beach and started shopping at several dealerships nearby. Route 60 Hyundai provided the worst, rudest experience I've encountered at a car dealership. Needless to say, I did not purchase a vehicle from them (and their final price was thousands above my final OTD price with Parks). I'm sharing that experience only to provide contrast to the exceptional experience I had in my interactions with Parks Hyundai of Gainesville. I decided to reach out to Parks right around Christmas Eve. Although they were closed, my salesperson Ana Roa (who currently handles internet leads) promptly responded via text and let me know she'd reach out to me soon. Ana called me back the day after Christmas, offered the deal I requested (matching another dealership), sweetened the deal with $300 extra off, and offered to come pick me up in Vero Beach so I could "test drive"/get back to Gainesville (I'm a student at UF). She got up early and drove 3 hours to pick me up the next day! The trip up to Gainesville was good; Ana was kind, conversational, and professional. Some salespeople would be very hard to be in a car with for that long. When we got to the dealership, the rest of the process was smooth. I felt valued and taken care of as a customer all the way through. Laura in financing was patient in answering some questions I had. Finally, a day later, I received a voicemail from an administrator, Brent Russell. He left a sincere, genuine message checking up on me, including a considerate, heartfelt thanks for doing business with Parks. I have no gripes, no complaints. Parks Hyundai of Gainesville is the way buying a car should be! More

Great value and friendly sales and exceptional service staff . Came in looking for a used car and ended up buying a brand new one without any sales pressure. Thank you Chris! . Came in looking for a used car and ended up buying a brand new one without any sales pressure. Thank you Chris! More

BEST results from a bad situation The transmission ‘went’ on my 2012 Elantra Touring on the exit ramp on 75 over this Christmas weekend. I live in West Palm Beach area and was on my wa The transmission ‘went’ on my 2012 Elantra Touring on the exit ramp on 75 over this Christmas weekend. I live in West Palm Beach area and was on my way to Tallahassee area. Our service advisor, Nathan Klemp, took care of everything. He was friendly, helpful, and supportive. Such a kind competent young man. He really made this bad situation bearable and kept us informed about this repair along the way. He did a really good job. More

Good experience Had to go back to figure out a charge that was added on but this was settled on a visit back to the dealership, which was not Avery’s fault. Ensure yo Had to go back to figure out a charge that was added on but this was settled on a visit back to the dealership, which was not Avery’s fault. Ensure you are serious about buying a car within the next 30 days before running your credit. More