Parks Hyundai of Gainesville

Superb from test ride to sale and excellent afterward ! The last car I bought was a 2009 Hyundai Sonata which I traded in on my 2019 Hyundai Ionic Blue Hatchback. A lot has changed in the ten years since The last car I bought was a 2009 Hyundai Sonata which I traded in on my 2019 Hyundai Ionic Blue Hatchback. A lot has changed in the ten years since as far as technology and the cost of new cars. Everyone that I interacted with at Parks Hyundai of Gainesville was friendly, helpful, knowledgeable and eager to be of assistance. I knew I wanted a fuel efficient car so I picked the 2019 Ionic Blue Hatchback. Salesman Chris Clark took me for my first test drive because Salesman Ariel Romain was working with another customer at the time. I returned a couple times to the dealership before I decided to go forward with the purchase. I was not an easy sale but Scott Wilkinson and Ariel Romain worked hard to make me a deal I wouldn't pass up. Even though I had a pre-approved loan from my credit union, the 1.9% rate from Hyundai Capital America was too good to pass up. I bought the car on Sunday afternoon and even though the dealership normally closes at 5 PM, my salesman Ariel, his manager Scott , and the business manager Jackie Fralic all worked past 6 PM to complete the transaction and send me off happy. Today I picked up my spare tire kit from the parts department and the service department installed it. I even got a free car wash, a great cup of coffee, and a freshly baked cookie. Lots to learn about my new car but I can count on the Parks Hyundai Team to answer my questions and keep my car running like new for years to come. Great Job All ! . . More

Great Customer Servie Ariel and his team did a great job accompanying me in purchasing my vehicle. Very helpful, I would recommend this dealership to anyone who is looking Ariel and his team did a great job accompanying me in purchasing my vehicle. Very helpful, I would recommend this dealership to anyone who is looking to purchase a new vehicle. More

Can’t fix a tire??? Been sitting here for a couple of hours. We have had our 2017 Elantra here several times since purchase for a tire that leaks. We drive over an hour t Been sitting here for a couple of hours. We have had our 2017 Elantra here several times since purchase for a tire that leaks. We drive over an hour to get here. We have been told they can’t find anything wrong with it. Told us today that it is “”normal” for that to happen. It is normal to lose 10lbs of air every 2-3 weeks.? Yep we are stupid old people. Will never deal here again. More

Wish I would have went here first I spent about 6 Saturdays looking at vehicles. Numerous dealerships. Very unpleasant experience until I made the trip to Gainesville. As soon as we pu I spent about 6 Saturdays looking at vehicles. Numerous dealerships. Very unpleasant experience until I made the trip to Gainesville. As soon as we pulled up we were greeted by pleasant staff. Cars and dealership were clean. Everyone was professional. We bought the first and only car we drove. I can't say enough about the dealership. Our salesperson was Ariel. He was great! Love our new elantra. More

Fast and friendly. Joey helped me when I needed an oil change on my car on a Saturday. He wrote my repair ticket with ease. The Technician knew what he was doing. Couldn Joey helped me when I needed an oil change on my car on a Saturday. He wrote my repair ticket with ease. The Technician knew what he was doing. Couldn't have asked for better service. Parts guy was super awesome! More

Great Joey Goess is awesome at customer service! I used to take my old car in for oil change and never had a bad experience. Keep up the good work! Joey Goess is awesome at customer service! I used to take my old car in for oil change and never had a bad experience. Keep up the good work! More

Top notch service! I used to be skeptical about having service work done on my car at the dealerships because I had been influenced by negative comments. Joey Goess too I used to be skeptical about having service work done on my car at the dealerships because I had been influenced by negative comments. Joey Goess took care of me and has changed my mind! I will forever be a fan! The definition of customer service, in the dictionary, should have a picture of Joey! He is top-notch! More

Excellent Salesman Very professional and helpful Mr.Porter is an excellent salesman. So kind and patient. Will definitely recommend my family and friends and coworkers. Very professional and helpful Mr.Porter is an excellent salesman. So kind and patient. Will definitely recommend my family and friends and coworkers. Thank you again More

Great receptionist and service writers the young lady helped me out with setting up additional appointments and took the payment for the service was really kind and professional. She made the young lady helped me out with setting up additional appointments and took the payment for the service was really kind and professional. She made sure My info was correct and appointment was to my preference. As far as service, I always go to Joey and he is always friendly and I’ve never had any issues with work done there. More