
Parks Hyundai of Gainesville
Gainesvile, FL
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Amber was amazing to work with in sale & Jackie in finance My experience was awesome I have never felt so helped with every step of the way. We didn't just sit there wondering what was going on Amber was alway My experience was awesome I have never felt so helped with every step of the way. We didn't just sit there wondering what was going on Amber was always updating us or talking us through the process. Extremely lovely experience with Amber as our sales person. And Jsckie was amazing in finance. Made the final step extremely painless More
Fast and easy! We needed a lease for my grandparents and were dealing with the same old song and dance everywhere we stopped. My grandparents are elderly and need ex We needed a lease for my grandparents and were dealing with the same old song and dance everywhere we stopped. My grandparents are elderly and need explaining and patience. Amber went above any beyond along with Jackie to explain things fully and slowly to ensure the process was smooth. Even when the color wasn't available, they found one within hours. Not the all day drama you're used to seeing. This was in and out for the most part. Amber takes customer care seriously and Jackie explains every detail so you know what is going on prior to signing. It's things like this that earn business. Thank you!! More
About Rudy Porter: I could not hope for a beter salesman. . From the communication on the internet to and through meeting him at Parks, Rudy Porter was the perfect salesman. If the car had worked for us we def From the communication on the internet to and through meeting him at Parks, Rudy Porter was the perfect salesman. If the car had worked for us we definitly would have bought it. But the salesman can't change the way the car is made. It worked wonderfully for both my wife and me as drivers, but the riders seat gave my wife with her sensitive back significant pain. Unfortunately it could not be changed. All else was fine, everything that we would have liked, including the good pricing. The improvement that Hyundai should make is changing the front rider's seat into a power seat like the driver's seat. That would not be bad for anybody and good for many like my wife. It might of course be priced just a little higher. For our next car we could well be coming back, especially if Rudy is there! He is definitely a five star man. Thank you for your service. More
Excellent overall Rudy Porter is a great salesman. He was very helpful with all respects of our car buying experience. He explained everything about the Santa Fe we pur Rudy Porter is a great salesman. He was very helpful with all respects of our car buying experience. He explained everything about the Santa Fe we purchased. He made our experience easy and kept us informed about the car. We would recommend Parks Hyundai and Rudy Porter for your next car. More
NO JOKE! BEST experience ever! If there's one thing I dislike it's car dealerships! Meeting Rudy changed all of that! Hands down the BEST and most pleasant experience ever! There wa If there's one thing I dislike it's car dealerships! Meeting Rudy changed all of that! Hands down the BEST and most pleasant experience ever! There was no pressure just a real genuine human experience. I stumbled upon this dealership after a long search and I was NOT disappointed. I'm referring everyone to Parks! I'm soooo happy with my 2017 Hyundai Elantra Limited edition :) More
Pleasant Car Buying Experience We bought a new 2019 Hyundai Elantra July 13, the Salesman Rudy Porter was awesome, he listened to us, gave us some great options, then let us decide We bought a new 2019 Hyundai Elantra July 13, the Salesman Rudy Porter was awesome, he listened to us, gave us some great options, then let us decide what was best for us - no pressure, this was a pleasant car buying experience. We got a fantastic deal with the help of Managers Jason and Jeries. Also want to give a shout-out to Jackie Fralic who does the financing, she was great and once again there was no pressure from her. I would recommend Parks Hyundai to family and friends, and did I tell you Rudy was awesome. More
Destroyed my car My car needs a new motor thanks to this dealer's service dept. Oil plug fell out and all the oil ran out. No accountability or acceptance of responsib My car needs a new motor thanks to this dealer's service dept. Oil plug fell out and all the oil ran out. No accountability or acceptance of responsibility after finding out that the motor was done. I wouldn't bring them a mule. More
Amber and Jackie:outstanding service at Parks Hyundai This was my first pleasant purchase of a new vehicle after several bad experiences in my life. Amber (seller) and Jackie (finance) did a good job for This was my first pleasant purchase of a new vehicle after several bad experiences in my life. Amber (seller) and Jackie (finance) did a good job for being professional, provided correct information, were honest, and made our long afternoon-evening a fresh air in the mountain. Good customer service requires attention, patient, honesty, and kindness. My daughter and I were 100% satisfied because all these components were demonstrated professionally. They are models for training purposes, and the people who deserve promotions when the time comes. More
Pathetic These people are nice enough but their “techs” can’t fix a thing if the computer doesn’t tell them exactly what the problem is. They had my one-year-o These people are nice enough but their “techs” can’t fix a thing if the computer doesn’t tell them exactly what the problem is. They had my one-year-old car for a month and a half and still couldn’t fix it. Whatever you do, don’t take your car here to be serviced. Go to Some other Hyundai dealer. Maybe they have techs who actually know their way around a vehicle. I More
Thank you We just leased a Santa Fe SUV from Ariel Romain at Parks Hyundai and it was a great experience! Ariel Romain is a personable, knowledgeable young man We just leased a Santa Fe SUV from Ariel Romain at Parks Hyundai and it was a great experience! Ariel Romain is a personable, knowledgeable young man who listened to us, delivered what we wanted and met what we were willing to pay to do the deal. We’ve been buying and/or leasing cars for over 50 years and never in all those years have we experienced a purchase or lease that took so little time with no stress at all. Ariel even helped us set up the blue tooth! Ariel, thank you so much for your kindness and your help. It was a pleasure doing business with you, Jackie and Parks Hyundai! More