Parks Hyundai of Gainesville

If there was a way to give negative stars I would. I do not recommend this dealership or its service department. They have had my vehicle for almost 2 months now, for the 4th time in less than 2 month I do not recommend this dealership or its service department. They have had my vehicle for almost 2 months now, for the 4th time in less than 2 months, for accumulative time in their shop of over 5 months (I have only owned the car for 6 months) and still cannot figure out the issue. However, they have no issue guessing and filing multiple claims against my warranty. Run as far as you can to somewhere else. Do not take you vehicle to this service department! More

Used mobile service. Amazing. Nakia is incredible, as was the service technician. The mobile service is a real blessing for me, especially by virtue of the fact that the Amazing. Nakia is incredible, as was the service technician. The mobile service is a real blessing for me, especially by virtue of the fact that the folks working it are so kind and helpful. Great job Parks!!! More

Gerald are really appreciate you you knew exactly what the problem was and you fixed it immediately I really appreciate that thank you the problem was and you fixed it immediately I really appreciate that thank you More

Absolute worst experience I have ever had at a dealership. They only want people who are ready to buy on the spot. They seem extremely offended that you would ever want to sleep on a big purchase dealership. They only want people who are ready to buy on the spot. They seem extremely offended that you would ever want to sleep on a big purchase or do more research. They kept pushing that if I just named a number I should be able to buy the car right then. I straight up told them they were being way too aggressive and I was not ready to buy that day. I was wanting to come back the next day. That apparently was not good enough for them. Also got the pleasure of overhearing one of their employees tell another employee that they could not take a single day of vacation unless they had a vacation voucher and it didn't matter what was going on they had to show up to work or they would be out of a job. More

Couldn’t be more impressed with this dealership. The sales staff were top notch. Friendly, knowledgeable, eager to answer any question and listened. Turned out it was not a sales job. We actually be The sales staff were top notch. Friendly, knowledgeable, eager to answer any question and listened. Turned out it was not a sales job. We actually became friends. Best car buying experience ever. And the price was good and fair. Didn’t load the transaction with financial surprises in the 11th hour. Transparent and honest. No stress. I will deal with them again and easily recommend. Ask for Zachary. Great guy. More

What a bizarre experience at this dealership. Even by car dealer standards. We set out in the morning to look at 4 similar vehicles at 4 separate dealerships. I told all of them I wanted to trad Even by car dealer standards. We set out in the morning to look at 4 similar vehicles at 4 separate dealerships. I told all of them I wanted to trade my vehicle and wanted their bottom line price so I could sleep on it and make my decision the next day. No car dealership B.S.please. I ended up with a clueless salesperson (I think/hope he was new) who tried to get me to sign a handwritten agreement that I would buy the vehicle if we agreed on a price. That made NO sense. I got frustrated and asked the salesperson to get me a manager. I ended up with the finance manager which, again, made no sense since as I had told the salesperson I was paying cash. The finance manger asked how much I wanted to pay for the vehicle (duh, the lowest price possible). He was rude and unprofessional and would not give me the appraised value of my vehicle unless I gave him a number. We walked out! The other three dealerships were cooperative, professional, and honored my request. We bought a vehicle the next day from one of the other dealerships. There a numerous Hyundai dealers in the area. FIND ANOTHER ONE!! More

Went in to check out a car. Loved it. Gave my info. By the time I ran a quick errand, got a call with a deal better than I asked for. Quick and efficient! Great job guys. Can't Loved it. Gave my info. By the time I ran a quick errand, got a call with a deal better than I asked for. Quick and efficient! Great job guys. Can't go wrong at this dealership! More

We were treated well and the manager worked with us. Rudy was a great salesman and was genuinely concerned about our interests. Rudy was a great salesman and was genuinely concerned about our interests. More

Had four new cars to choose from; same model. I love the hybrid. Very smooth ride in the Tucson. Excellent warranty lasting many years. I love the hybrid. Very smooth ride in the Tucson. Excellent warranty lasting many years. More

I had help on my very first Hyundai Palisade almost 3 years ago. Lowell was so amazing going over all of our options for a trade in, leasing and buying. We decided to try leasing. We just turned in our years ago. Lowell was so amazing going over all of our options for a trade in, leasing and buying. We decided to try leasing. We just turned in our Palisade. We wanted to lease another Palisade but decided to downsize because we now have 2 teenagers who will be driving soon and there is no need to get a 3 row vehicle. Again Lowell was very helpful with options in helping me find the perfect car. I ended up getting a 2024 Limited Hyundai Tucson loaded. When we went in to pick it up Lowell had it ready to go. Once again he went over everything with me and my husband. Paperwork was a breeze. My experience at Parks Hyundai the second time around was yet another good experience. Lowell will be my go to guy anytime I need a new car. I highly recommend this dealership. More