Parks Ford of Wesley Chapel - Service Center

I’m still reviewing the results of the service I received but from the first drive since the vehicle was “repaired” I find myself greatly disappointed. I was told my issues had been fixed yet only one item w but from the first drive since the vehicle was “repaired” I find myself greatly disappointed. I was told my issues had been fixed yet only one item was “fixed”: I now have cruise control yet none of the other advanced features work; no early crash notification, no front censors warnings, no warnings involving the front camera which they charged me $3,800 to fix these issues. Yet, here I am with a beautiful F150 Lariat with all the bells and whistles but few work. I believe they fixed the cruise control by rewiring or flipping a toggle somehow for this was the only they fixed/gained/repaired for the $3.8K I was forced to pay for a minor result. Now, my engine is running roughly and I suspect that they are working for my next project needing to be “fixed”. More

I set my appt. A week ahead for service , took it in , rented a car and they didn't even call me to tell me they can not even look at my truck for another week..no A week ahead for service , took it in , rented a car and they didn't even call me to tell me they can not even look at my truck for another week..no call from Carlos , I had to call him on the 3rd day in and take the 3 day rental fee for nothing. Never going back, lost my trust More

Great service. Very helpful and detail oriented. Rick was so kind and diligent in handling everything. Super clean facilities. Very helpful and detail oriented. Rick was so kind and diligent in handling everything. Super clean facilities. More

Everything was great. This type of nonsense survey really pisses me off Don’t do it again. This type of nonsense survey really pisses me off Don’t do it again. More

I found Parks Ford Wesley Chapel to be an excellent place for service and purchasing a new car for service and purchasing a new car More

john was very professional and very knowledgeable about the recall for my F150 lightning. This was a very smooth process. the recall for my F150 lightning. This was a very smooth process. More

The service was fast. The employee was professional and knowledgeable. The job was sufficient for the amount of the cost of service. The employee was professional and knowledgeable. The job was sufficient for the amount of the cost of service. More

Took good care of my car and made sure I had a rental while repairs were being completed while repairs were being completed More

Innovative service department with valet pickup and drop off. Ive also had them come and service my vehicle in my driveway. Means I don’t have to go and wait for my car and sit in their waiting room for 2 o off. Ive also had them come and service my vehicle in my driveway. Means I don’t have to go and wait for my car and sit in their waiting room for 2 or 3 hours. Only so much t I can drink, material to read and games to play so I appreciate being at home instead. More