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Parks Ford Lincoln of Gainesville - Service Center

Gainesville, FL

4.2
808 Reviews

808 Reviews of Parks Ford Lincoln of Gainesville - Service Center

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December 03, 2024

Scheduled me at 10:30 had me wait till 1 o’clock Than told me they couldn’t balance and align my Raptor today…. Ha More

by JFlo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Grumpy Lady in service
December 03, 2024

Excellent service from Frazier! Car was washed, unexpectedly, which I was very grateful for. Thank you. More

by Frank.Stagl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frasier
December 03, 2024

I scheduled an appointment for 10AM that day. Upon arrival, there were 2 others waiting to be helped. It took 45 minutes before I was assisted by anyone. More

by ryan.k.martin42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I cannot remember any names. There were two people at the desk assisting
December 03, 2024

I checked in online and requested a call - nobody called an 90 minutes later nobody had looked at my car. I went to the desk and asked for info and 30 minutes later the car still hadn’t been taken back so w More

by dtanton
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No idea who the employees were.
December 03, 2024

Everyone was very polite and did a great job on my car! I'm very happy. Thank you so much. I worked w Devon but didn't see his name on the list. I would give him 5 stars More

by NTFILERLMHC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donovan Plank
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 03, 2024

Everything was great except wait time & car wash. Overall work was exceptional, satisfying!! Good Enough!! More

by gator103152
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donovan Plank
4.0
This rating includes all reviews, with more weight given to recent reviews.
December 03, 2024

Brought in my vehicle for the works. They did not top off the fluids, did not inflate the tires and did not remove the trash (floor and seat covers) after delivering. Charged $295 diagno More

by BubbaG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Levin Hickman
1.0
This rating includes all reviews, with more weight given to recent reviews.
December 03, 2024

Outstanding service including a video the mechanic sent of him inspecting my truck showing the problem and a detailed report of what was looked at More

by ryanfoley1982
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Levin Hickman
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 03, 2024

Consistently reliable, convenient and a good location. Have dealt with them for many years now . More

by bstoufer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Stoufer
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 03, 2024

I have been a customer of Park Ford for about30 years and Bill Stoufer has always been there right away. He is an amazing worker and can answer any question. The service Dept. Has always been top notch and t More

by auntmarcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Stoufer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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