Parks Ford Lincoln of Gainesville - Service Center

very quick with nice staff. got my car back quickly and they kept in touch to keep me updated got my car back quickly and they kept in touch to keep me updated More

Friendly staff. Convenient location. Wait time for oil change took 2 hours. Longer than usual Convenient location. Wait time for oil change took 2 hours. Longer than usual More

The text communication is wonderful. I felt updated throughout the process. The customer service is excellent at Park’s. I felt updated throughout the process. The customer service is excellent at Park’s. More

The staff is always exceptionally nice, the updates for my automobile they provide are very helpful as I am often very busy during the day. my automobile they provide are very helpful as I am often very busy during the day. More

Everything was great. Friendly people. Treat you like family. Will definitely return for service next time Friendly people. Treat you like family. Will definitely return for service next time More

The Service Representatives are very courteous as well as knowledgeable. The waiting room is very clean and stocked with condiments restrooms are well kept stocked as well as clean. In the end my car was re knowledgeable. The waiting room is very clean and stocked with condiments restrooms are well kept stocked as well as clean. In the end my car was returned in a timely manner as well as hand delivered by my customer service technician clean and shiny. Thank you PARKS Hyundai Service Technicians From: GM, satisfied customer More

I made an appointment and took my car in for a general service (oil change, tire rotation, etc.) and told them I was waiting on my car . It took almost 4 hours to finish my car, even after I checked in at service (oil change, tire rotation, etc.) and told them I was waiting on my car . It took almost 4 hours to finish my car, even after I checked in at the 2 hour mark to check on the progress. This is the second time a general service has taken >3 hours. Slowest service I’ve ever had. More

You have gotten very expensive. Over $250 just to provide a repair estimate. That's over the top. Over $250 just to provide a repair estimate. That's over the top. More

Reliable and fast Will explain to you in detail what’s going on with your car going on with your car More

Not sure what is going on with this advisor, but clearly is not educated enough to do advisor job. Sent me information on things that had been done around the 60k mile mark and would be done around the 80-9 is not educated enough to do advisor job. Sent me information on things that had been done around the 60k mile mark and would be done around the 80-90k mile mark, but wanted me to pay for the services. A customer explains had a sluggish crank for car. It's been documented that my battery has been a possible issue since around August. The auto stop/start feature had quit working. Battery found around 60% remotely by advisor at that time, despite the fact I'd driven it 54 miles that morning. With that being said Advisor Fraser had no answers other than my battery was fine and wouldn't be covered under warranty if I decided to replace it. He recommended many other things be completed during this visit. Picking up my SUV I'm looking over the paperwork. Marked requires immediate attention are engine oil and/or fluid leaks. I'm curious as to why this hadn't been mentioned in either the 2 phone calls or service links I was sent. A bit upsetting as much as I rely on my automobile. Upon investigation I'd been given documents for a Hannah Dolan. Guess she has my information and VIN number now. Pay attention to details, if you don't know the answers, find out and give appropriate responses! Would give negative stars if I could! More