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Parks Ford Lincoln of Gainesville - Service Center
Gainesville, FL
354 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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354 Reviews of Parks Ford Lincoln of Gainesville - Service Center
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October 09, 2018
Ray is the best! Ray is personable, funny, efficient, and a pleasant person to work with. He is an asset to your dealership and his customers! I wouldnt dream of gett Ray is personable, funny, efficient, and a pleasant person to work with. He is an asset to your dealership and his customers! I wouldnt dream of getting my vehicle serviced anywhere else. More
by Fordgal142
Employees Worked With
Shane Huggins, Pat Breheim
May 05, 2018
Excellent Service George Shallis and George in Finance were great. We had excellent service today, enjoyed talking to both,will return to the dealership in future . Tha George Shallis and George in Finance were great. We had excellent service today, enjoyed talking to both,will return to the dealership in future . Thanks Parks Ford More
by Baer
February 19, 2018
Nice and Helpfu Nice people! Helpful when I needed a ride and the shuttle was not leaving for a while. I would have been late for a client. They went out of there wa Nice people! Helpful when I needed a ride and the shuttle was not leaving for a while. I would have been late for a client. They went out of there way to help me and gave me a ride so I was on time! More
by Jennifer Long
May 20, 2017
Jim Palacios SALESMAN EXTRAORDINAIRE Jim Palacios was an outstanding salesman but was more like an old friend. We went there to service our Lincoln and left with a Ford Taurus. Everyone Jim Palacios was an outstanding salesman but was more like an old friend. We went there to service our Lincoln and left with a Ford Taurus. Everyone there was nice but Jim was more than nice HE WAS OUTSTANDING!!! More
by USAFJim
Employees Worked With
Jim Palacios, Gus Duvall
January 21, 2017
Excellent Service Department! I had my 2003 Ford 150 worked on in the Service Department and I am so pleased with the knowledge and professionalism of the Technicians. They did ex I had my 2003 Ford 150 worked on in the Service Department and I am so pleased with the knowledge and professionalism of the Technicians. They did exactly what I asked them to do in a timely and efficient manner. I am very happy with the great Customer Service provided to me! I will definitely return if I need any more service on my vehicle. I highly recommend this dealership for all of your service needs and for any buying or selling experiences. Sincerely, B. J. Harris More
by B. J. Harris
Employees Worked With
November 27, 2016
Phone is rarely answered . Usually goes to voicemail. Left two messages and neither were returned by the end of the day. Still waiting on a return phone call. . Usually goes to voicemail. Left two messages and neither were returned by the end of the day. Still waiting on a return phone call. More
by ImFordCrazy
Employees Worked With
Voice mail as usual
July 04, 2016
They Took my car for a joyride without my permission Took my mustang bullitt in for the airbag recall and got it back with 4.4 miles more than when I took it in. Service manager said they tested my brake Took my mustang bullitt in for the airbag recall and got it back with 4.4 miles more than when I took it in. Service manager said they tested my brakes. All reputable shops remove the wheels to check brakes, not take the car for a joyride. Thank you Richard Clay for your perfect corporate answer to the problem. After your explanation that it was necessary to drive my bullitt when you put in a new airbag for a recall I contacted ford dealers in alachua, Ocala,Starke, chief land, and crystal river to ask if that was their policy. All service persons said NO. Two of the service managers said what I know is correct- it was driven because it is a bullitt. I will spread the word of your practices every chance I get More
by lied to
Employees Worked With
Deisha Werner and Eric Duke, Richard Clay
April 15, 2016
Out Standing service I started using the service depart in May '15. Bill Stoufer is the best service adviser that I have worked with. The dealer has fixed a hard to find I started using the service depart in May '15. Bill Stoufer is the best service adviser that I have worked with. The dealer has fixed a hard to find brake issue and a few other issues that I had with a 2009 F-150. Always let me know what was going on with the truck and what was required. More
by Cretepete
Employees Worked With
March 01, 2016
Very helpful! My daughter needed to get 2 sets of keys made for her Mustang. The car had to be towed. Mia helped me with getting it towed. The next day Richard Cla My daughter needed to get 2 sets of keys made for her Mustang. The car had to be towed. Mia helped me with getting it towed. The next day Richard Clay helped me get 2 sets of keys made for the car. I appreciate their help. More
by Linda
Employees Worked With
Mia, Richard Clay
November 18, 2015
Inadequate service I have a 2015 Ford Transit that just had it's third oil change. The service technicians don't have a clue to re-set the computer after oil changes and I have a 2015 Ford Transit that just had it's third oil change. The service technicians don't have a clue to re-set the computer after oil changes and tire rotations. For the third time, after leaving the dealership, the change oil light and low tire pressure lights have come on. The Service Manager needs to re-train his technicians More
by Phyllis1961
Employees Worked With
Emmitt Hill, Gus Duvall
