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Parks Ford Lincoln of Gainesville - Service Center

Gainesville, FL

4.2
355 Reviews

355 Reviews of Parks Ford Lincoln of Gainesville - Service Center

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August 17, 2024

Very helpful and good, quick service. Bill always does an excellent job. I like the pickup and delivery service. Thank you! More

by ALCYPHERS4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Stoufer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2024 -

Parks Ford Lincoln of Gainesville responded

Alcyphers4, Hearing that you had an excellent experience is the best thing we could hope for! Your recommendation means a lot to us. Best, Maddie Norton Marketing Manager 352 871 1656

August 17, 2024

Very professional, courteous and answered all my questions and concerns. Overall I was very happy with the service More

by grespi420
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Plourde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Levin Hickman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2024 -

Parks Ford Lincoln of Gainesville responded

grespi420, We are happy to hear that you got exactly what you wanted out of your experience with us at Parks Motor Group in Gainesville! Best, Maddie Norton Marketing Manager 352 871 1656

August 17, 2024

They left Screws not replaced in some spots, parts not bolted down under the hood More

by SEXYP1975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brooke Brower
1.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fortin
1.0
This rating includes all reviews, with more weight given to recent reviews.
George Plourde
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mandie Chopin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Cox
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Abitino
1.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Backman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Cameron Costello
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ayanna Woodard, Lindzie Gray
August 16, 2024

Was sold a used car with four rotting tires (their words, not mine) vehicle was "inspected" before being sold to me but also had a hole in one of the tires? I can't wait to find out what else is seriously wr More

by jwstreese
Recommend Dealer
No
Employees Worked With
George Plourde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harold Valez
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Keyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 16, 2024

The worst service. Did not fix my vehicle and I was stranded in South Carolina for 3 weeks with no vehicle. More

by Betty
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Cris Auger
August 16, 2024

Cool just need more communication with customers and the breakdown of what's really wrong with their vehicle More

by kiwanis80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Levin Hickman
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 16, 2024

Bill has been my service tech for almost 2 decades and he is absolutely the best More

by roudels
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Stoufer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Duke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2024 -

Parks Ford Lincoln of Gainesville responded

roundels, We would like to thank you for your recommendations and this fantastic review. Best, Maddie Norton Marketing Manager 352 871 1656

August 16, 2024

Fast service, professional staff, excellent customer service!!! Will use this dealership again if a need should arise. More

by Danbross75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Sanford
Aug 26, 2024 -

Parks Ford Lincoln of Gainesville responded

Danbross75, On behalf of us at Parks Motor Group, I would like to thank you for sharing this great review about our dealership! Sincerely, Maddie Norton Marketing Manager 352 871 1656

August 16, 2024

I find that the service department is not as organized or responsive as I’d like. More

by ap123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/a
Aug 26, 2024 -

Parks Ford Lincoln of Gainesville responded

ap123, We would like to thank you for your recommendations and this fantastic review. Sincerely, Maddie Norton Marketing Manager 352 871 1656

August 16, 2024

Prompt, professional and fixed my car problem. I was able to get an appointment quickly. More

by THOMAS.WISNIESKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I dealt with a service advisor
Aug 26, 2024 -

Parks Ford Lincoln of Gainesville responded

Thomas.wisnieski, Thank you so much for sharing your positive experience with Parks Motor Group! Best, Maddie Norton Marketing Manager 352 871 1656

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