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Parks Ford Lincoln of Gainesville - Service Center

Gainesville, FL

4.2
809 Reviews
Call Service Center (352) 565-9023

809 Reviews of Parks Ford Lincoln of Gainesville - Service Center

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April 16, 2025

Bill Stoufer is so good at his job. He makes me feel comfortable and I trust him. That is very important to me as a woman who isn't very familiar with car stuff. More

by ALITTLEREDHEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Stoufer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 16, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for the kind words! We’re so glad to hear that Bill makes you feel comfortable and earns your trust. That means a lot to us. We appreciate your support and look forward to taking care of you and your vehicle again! Michael Muldoon Service Manager 864-918-7012 mmuldoon@parksofgainesville.com

April 16, 2025

Ari Flores my advisor got my car in quickly and done within 45 minutes. I brought my car in for normal maintenance and he was very professional. His name was not listed below More

by gregoryawillis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerald Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 15, 2025

This is the place to have your vehicle serviced. Very professional and friendly. Sales department also very good More

by Charles Williams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Curtis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 15, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for the kind words! We're glad to hear you've had a great experience with both our service and sales teams. We appreciate your support and look forward to seeing you again! Michael Muldoon Service Manager 864-918-7012 mmuldoon@parksofgainesville.com

April 15, 2025

Being honest, transparent, knowledge upfront goes a lot further than not being truthful in an attempt to make money. You have lost my business More

by tatiscloset
Recommend Dealer
No
Employees Worked With
Levin Hickman
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Levin Hickman
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Apr 15, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for your feedback. I'm sorry to hear about your experience, and I’d like the opportunity to understand what happened. If you’re open to it, please reach out to me directly. I would appreciate the chance to speak with you and work toward earning back your trust. Michael Muldoon Service Manager 864-918-7012 mmuldoon@parksofgainesville.com

April 15, 2025

We have always been treated with the most respect anytime we are there for services.5Stars More

by shaburke2014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Stoufer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 15, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for the 5 stars! We're grateful for your continued trust and glad to hear you've always felt respected during your visits. We look forward to serving you again! Michael Muldoon Service Manager 864-918-7012 mmuldoon@parksofgainesville.com

April 15, 2025

Service agents are amazing but the dealership is expensive and does not provide conveniences for customers whose vehicles were not purchased there, regardless of customer loyalty to the service prov More

by susanabonetti
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ari Flores
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Apr 16, 2025 -

Parks Ford Lincoln of Gainesville responded

Hello and thank you for posting a review! We appreciate your business and value your feedback. We happy that Ari provided great service. We do offer military discounts and usually send out coupons. Please give me a call directly to make sure you are on the mailing list. Gerald Acevedo Service Manager Parks Hyundai of Gainesville

April 14, 2025

We have only had positive experiences with Parks Ford Lincoln. The service was fast, thorough and courteous. More

by mskariguy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure if their names, but it’s the mobile staff.
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Apr 14, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for your continued support! We're so glad to hear that your experiences with us have been consistently positive. We appreciate your trust and look forward to serving you again! Michael Muldoon Service Manager 864-918-7012

April 14, 2025

Poor in the past. Much better this time. Service has been slow and disorganized before. The process was much smoother this time. More

by gatorcritter
Recommend Dealer
Yes
Employees Worked With
Nika and Zack ( mobile service)
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Apr 14, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for the honest feedback. We’re glad to hear this visit was a better experience and that things went more smoothly. We appreciate the opportunity to improve and look forward to continuing to earn your trust. Michael Muldoon Service Manager 864-918-7012

April 13, 2025

Fraser is great at keeping us informed of the problems and also the time line More

by foursonsmine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fraser
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Apr 13, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for sharing your feedback! We’re glad Fraser did a great job keeping you informed throughout the process. I’ll be sure to pass along your kind words. Looking forward to seeing you again soon! Michael Muldoon Service Manager 864-918-7012

April 13, 2025

Great experience very friendly and conscientious staff. Ari & Luciano very helpful and professional. Very helpful to out of State customer. More

by wmdmisl665
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ari & Luciano
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Apr 14, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for taking the time to post a review! We are thrilled to hear you had a great visit while passing through. Please don't hesitate to stop in if you ever need service in the future. All the best! Gerald Acevedo Service Manager Parks Hyundai of Gainesville

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