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Parks Ford Lincoln of Gainesville - Service Center
Gainesville, FL
808 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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808 Reviews of Parks Ford Lincoln of Gainesville - Service Center
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April 23, 2025
Bill was great. Kept me informed and answered my questions. Michael the manager called to clarify concerns we had with the paperwork. Kept me informed and answered my questions. Michael the manager called to clarify concerns we had with the paperwork. More
by iamarowdygator
April 23, 2025
I have no problems with Parks Ford. Cody Curtis has been very helpful with all my services on my F-150 Truck. Cody Curtis has been very helpful with all my services on my F-150 Truck. More
by Moonchild
April 19, 2025
Ordered and received the parts to warranty repair my new Bronco in a timely manner compared to the ford dealer I purchased it at who never even contacted me Bronco in a timely manner compared to the ford dealer I purchased it at who never even contacted me More
by Terry
Verified CustomerEmployees Worked With
April 19, 2025
Went for recalls on my car. They also did a complete inspection on my car. They offered an uber to take me home while they worked on my car. Great communication. They also did a complete inspection on my car. They offered an uber to take me home while they worked on my car. Great communication. More
by Beth
Employees Worked With
Edwin Saint Loius
April 18, 2025
Very bad communication, a language barrier culture issue maybe, but definitely not service oriented. Plus, It felt like the used car salesman stereotype of old. I would not recommend this dealership ser maybe, but definitely not service oriented. Plus, It felt like the used car salesman stereotype of old. I would not recommend this dealership service department. They could not tell me if the part they wanted to replace was under warranty or not even. Really, isn’t that like set in stone? Slimy More
by clif3597
Employees Worked With
April 18, 2025
Very quick service with a smile, love didn't have to ask for a car wash for a car wash More
by jackoffski413
Employees Worked With
April 18, 2025
Bill has always been professional and courteous. He is conscientious of patron’s needs. It’s a pleasure to know he is there! He is conscientious of patron’s needs. It’s a pleasure to know he is there! More
by athenabennett90
Employees Worked With
April 17, 2025
See above. Deceptive practices. I was also told the $300 would go towards my bill but when my windshield wiper motor was diagnosed, they said it would be $386 m Deceptive practices. I was also told the $300 would go towards my bill but when my windshield wiper motor was diagnosed, they said it would be $386 more to have them replace that part. It took me about 45 minutes and $45 to do it myself. More
by Kurt J
Employees Worked With
The problem is I was charged $300 for a diagnosis and not told until two days later that they can't diagnose my issue if the message isn't actively on the dashboard screen. If told upfront, I would've waited until that was the case and saved myself $300 a
April 17, 2025
Service department was very good on time clean waiting area. Had my truck back to me within the two hour window. I will be back. Thank you, Park Ford area. Had my truck back to me within the two hour window. I will be back. Thank you, Park Ford More
by captwayne46
Employees Worked With
April 16, 2025
Bill Stoufer is so good at his job. He makes me feel comfortable and I trust him. That is very important to me as a woman who isn't very familiar with car stuff. He makes me feel comfortable and I trust him. That is very important to me as a woman who isn't very familiar with car stuff. More
by ALITTLEREDHEN
Employees Worked With
