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Parks Ford Lincoln of Gainesville - Service Center

Gainesville, FL

4.2
807 Reviews

807 Reviews of Parks Ford Lincoln of Gainesville - Service Center

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April 26, 2025

Service in the beginning showed some interest in gaining info on my visit but ultimately advised that parts were not available and had to reschedule which meant driving another trip requiring 50 miles. Cat More

by williamlynn2021
Recommend Dealer
No
Employees Worked With
Luciano Nunez, Ari Flores and a lady hostess who contacted Mr, Nunez that reminded him that I was there to see him regarding my issues.
April 25, 2025

Very helpful and knowledgeable All my questions were answered and I believe truthfully , I had stopped coming to this dealership but I've returned hoping service is better. More

by blacksally
Recommend Dealer
Yes
Employees Worked With
Devon
April 25, 2025

Ford is a professional and quick my ford f150 is running great The mobile service is amazing More

by Youngterrence28ty
Recommend Dealer
Yes
Employees Worked With
Nakia cleaveland and Christian tech
April 25, 2025

Very good Can't think of 13 words my situation was handled fine Good service writer More

by Jtd32255
Recommend Dealer
Yes
Employees Worked With
Fraser Andrey
April 25, 2025

Always well pleased with the service I receive at Parks Ford and Lincoln. Levin was my adviser and explained in understandable words what needs my car had. Great job all. More

by KMSWILLIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Stoufer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Levin Hickman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for the kind words! We're glad to hear you’re always pleased with the service and that Levin took the time to clearly explain everything. We appreciate your continued trust and look forward to your next visit! Michael Muldoon Service Manager 864-918-7012 mmuldoon@parksofgainesville.com

April 25, 2025

Professional, polite, and accommodating. Impressed with the recent change in staff/management. Such a drastic difference in a very good way from previous staff or lack there of. More

by aragop812
Recommend Dealer
Yes
Employees Worked With
Edwin
April 25, 2025

Levin Hickman deserves a gold star. When I took my vehicle to Parks of Gainesville for an oil change and to get 4 new tires, I didn't realize the car was a making an unusual noise. The More

by chiliwilline
Recommend Dealer
Yes
Employees Worked With
Levin Hickman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Levin Hickman
April 24, 2025

Took longer and cost more than quoted. They seemed to me to be a bit unorganized. None of this was major or consequential, More

by eaglenest50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerald Acevedo
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 24, 2025

Devon in service department went above and beyond resolving all issues with my service experience More

by Cheryl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donovan Plank
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you, Cheryl! We're glad to hear Devon went above and beyond to make sure everything was resolved with your service visit. We appreciate your support and look forward to taking care of you again! Michael Muldoon Service Manager 864-918-7012 mmuldoon@parksofgainesville.com

April 23, 2025

Bill was great. Kept me informed and answered my questions. Michael the manager called to clarify concerns we had with the paperwork. More

by iamarowdygator
Recommend Dealer
Yes
Employees Worked With
Bill Stoufer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Stoufer
Apr 24, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for the feedback! We're glad Bill kept you informed and that I could help clarify everything with the paperwork. We appreciate your business and look forward to seeing you again! Michael Muldoon Service Manager 864-918-7012 mmuldoon@parksofgainesville.com

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