Parks Ford Lincoln of Gainesville - Service Center
Gainesville, FL
807 Reviews of Parks Ford Lincoln of Gainesville - Service Center
Service in the beginning showed some interest in gaining info on my visit but ultimately advised that parts were not available and had to reschedule which meant driving another trip requiring 50 miles. Cat info on my visit but ultimately advised that parts were not available and had to reschedule which meant driving another trip requiring 50 miles. Cat converter replacement took over five hours even with an early schedule time of 7Am. I cancelled some repairs that was told was necessary .e, sensors but engine did not a Indicate issues as described in the Hyundai Owners Manual. Accounting did not take action on charge card in the following 2 weeks as promised. More
Very helpful and knowledgeable All my questions were answered and I believe truthfully , I had stopped coming to this dealership but I've returned hoping service is better. answered and I believe truthfully , I had stopped coming to this dealership but I've returned hoping service is better. More
Always well pleased with the service I receive at Parks Ford and Lincoln. Levin was my adviser and explained in understandable words what needs my car had. Great job all. Ford and Lincoln. Levin was my adviser and explained in understandable words what needs my car had. Great job all. More
Professional, polite, and accommodating. Impressed with the recent change in staff/management. Such a drastic difference in a very good way from previous staff or lack there of. Impressed with the recent change in staff/management. Such a drastic difference in a very good way from previous staff or lack there of. More
Levin Hickman deserves a gold star. When I took my vehicle to Parks of Gainesville for an oil change and to get 4 new tires, I didn't realize the car was a making an unusual noise. The When I took my vehicle to Parks of Gainesville for an oil change and to get 4 new tires, I didn't realize the car was a making an unusual noise. The mechanic may have pointed it out to Levin and Levin brought it to my attention. He was willing to have a valet to come to my house clear in Melrose to pick up my car so that he could have the mechanic give it a second look. Indeed, something was not right with the vehicle which Levin worked diligently with Ford Motors to ensure the broken part was replaced. For that, I'll be forever greatful to Levin. I am extremely impressed by Parks of Gainesville. I'll be your customer for life!! More
Took longer and cost more than quoted. They seemed to me to be a bit unorganized. None of this was major or consequential, They seemed to me to be a bit unorganized. None of this was major or consequential, More
Devon in service department went above and beyond resolving all issues with my service experience resolving all issues with my service experience More
Bill was great. Kept me informed and answered my questions. Michael the manager called to clarify concerns we had with the paperwork. Kept me informed and answered my questions. Michael the manager called to clarify concerns we had with the paperwork. More