Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Parks Ford Lincoln of Gainesville
Gainesville, FL
982 Reviews
Welcome to Parks Ford Lincoln of Gainesville, your local Ford dealership in Gainesville, FL, serving residents from Alachua, Starke, Ocala and Lake City. Sharing the Parks family name is a great honor since it allows our team the resources of a big group while still maintaining our down-to-earth, no-pressure car-buying approach. Our customers love their new Ford cars, trucks and SUVs, affordable used vehicles and Certified Pre-Owned models. But it’s not just our selection of quality vehicles that keep our customers coming back; many find our competitive prices, monthly offers, efficient auto service and genuine Ford parts enticing. Plus, we love helping our guests even more when they decide to sell or trade in their current ride. We’ve been the one-stop shop for Gainesville for a long time — why not stop by and see what we mean?
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 982 reviews
October 26, 2024
Did not do what you said you did even though you charged me for a tire rotation you did not perform this service. me for a tire rotation you did not perform this service. More
by carolrobinsonrivers
Verified CustomerEmployees Worked With
October 26, 2024
The service sdepartment is always friendly and ready to help even when you drop in with an immediate need. Bill Stoufer remains a great representative of your company in the service department. help even when you drop in with an immediate need. Bill Stoufer remains a great representative of your company in the service department. More
by Tim
Employees Worked With
October 26, 2024
Service department is very clean and they have you in and out quickly. Bill is the best. out quickly. Bill is the best. More
by GGRIFFISINVESTMENTS
Employees Worked With
October 26, 2024
Parks ford lincoln of gainesville is very accomodating and all staffs are friendly and informative. This is my second maintenance service and definitely will come back. and all staffs are friendly and informative. This is my second maintenance service and definitely will come back. More
by Erictumuran
Employees Worked With
Kimberly
October 25, 2024
Very professional, Oliver was great to deal with. They delivered the car like they said. Great prices. They delivered the car like they said. Great prices. More
by ns4vols
October 25, 2024
Park Ford has been very attentive to my needs for my two Ford vehicles and have explained to me how to best keep them in best operative shape. Ford vehicles and have explained to me how to best keep them in best operative shape. More
by tagator
October 24, 2024
Took too long for a routine maintenance job. Arrived at 10:00am. Didn’t receive vehicle back until after 5:00pm Arrived at 10:00am. Didn’t receive vehicle back until after 5:00pm More
by SHERLEYDK
Employees Worked With
October 24, 2024
Every experience with this service department has been awful. The communication with customers is horrible, we got service done and had the same issue occur less than a week later, forcing us to return, w awful. The communication with customers is horrible, we got service done and had the same issue occur less than a week later, forcing us to return, we called multiple times to get updates on our vehicle and were either put on hold for 20+ minutes or were told that they couldn’t give us an update because they couldn’t get in touch with the person on our account. This was after we were promised a phone call that never came. I’ve come to this dept multiple times for recalls and other issues, and never once has it been a smooth experience. This dept needs a serious overhaul. I will be driving to Ocala for any future service and will likely never purchase a Hyundai again just to avoid this service department. More
by Atw2224
Employees Worked With
I don’t know who I worked with. There were multiple people.
