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Parks Ford Lincoln of Gainesville

Gainesville, FL

4.2
1,000 Reviews
Welcome to Parks Ford Lincoln of Gainesville, your local Ford dealership in Gainesville, FL, serving residents from Alachua, Starke, Ocala and Lake City. Sharing the Parks family name is a great honor since it allows our team the resources of a big group while still maintaining our down-to-earth, no-pressure car-buying approach. Our customers love their new Ford cars, trucks and SUVs, affordable used vehicles and Certified Pre-Owned models. But it’s not just our selection of quality vehicles that keep our customers coming back; many find our competitive prices, monthly offers, efficient auto service and genuine Ford parts enticing. Plus, we love helping our guests even more when they decide to sell or trade in their current ride. We’ve been the one-stop shop for Gainesville for a long time — why not stop by and see what we mean?
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3333 North Main Street

Gainesville, FL

32609

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Showing 1,000 reviews

November 08, 2017

Superduty I've bought multiple car from Parks and have always received excellent service. This Superduty will hopefully be my last but if it's not I'll be back More

by SuperDutyTek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Chesonsis, Brian Vance
Nov 08, 2017 -

Parks Ford Lincoln of Gainesville responded

Hello and thank you for taking the time to write a review of your recent Truck-Buying experience with Brian and Matt. We sincerely appreciate your rating and value the comments. My name is Brent Russell and I read every review, comment, or suggestion about our Dealership. We want to hear from you - at Parks of Gainesville we ACTUALLY listen. Please feel free to call me at any time or simply send an email. I am here to serve you. Thank you in advance for your time in sharing this wonderful review. Wishing you all the BEST. Respectfully, Brent Russell - Director, Customer Relations - "The Guy with the Hat" (352) 372-4251, extension 63226 BRussell@ParksofGainesville.com "The Guy with the Hat"

November 05, 2017

Totally awesome Stopped by the local Ford dealership and was greeted by a very courteous and knowledgeable salesman. He made buying my 2nd f150 an enjoyable experienc More

by Jchever25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Bolton
Nov 07, 2017 -

Parks Ford Lincoln of Gainesville responded

Hello: My name is Brent Russell and I am writing to say Thank You for taking the time to share your truck-buying experience with Justin Bolton via DealerRater. I do agree with you, the right sales person can/does make a BIG difference in any vehicle buying situation. I wanted to thank you for mentioning Justin in your comments...this sort of reference really means a lot...Justin asked me to say Thank You. Parks is committed to providing exceptional services and I invite you to keep my contact information handy for future reference. Should you have any questions, issues, or concerns, please do not hesitate to call or email me. You can reach me at (352) 372-4251, extension 63226 or via email at BRussell@Parksof Gainesville. Brent Russell - Director, Customer Relations - "The Guy with the Hat"

November 04, 2017

Great people! Great experience! Everyone was helpful and understanding, ready, and willing to find what we wanted and make it possible for us to take it home! More

by Slickrick1a2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Wall
Nov 08, 2017 -

Parks Ford Lincoln of Gainesville responded

Hello: We wanted to take a moment to say Thank You for the FOUR-STAR Review of our Dealership and specifically, Cody Wall. We appreciate your comments and feedback...we actually read every single review in order to identify customer suggested opportunities to strengthen our organization. My name is Brent Russell and I want to encourage you to keep my contact information in the event you have any questions, comments, or concerns. We are always looking for ways to improve. We are committed to providing every customer with EXCEPTIONAL Service. Again, thank you. With Respect, Brent Russell - Director, Customer Relations - "The Guy with the Hat" (352) 372-4251, extension 63226 BRussell@ParksofGainesville.com

November 04, 2017

Best buying experience ever Bill Bowers was our salesperson. He provided the most pleasant buying experience we have ever had! Pat, the sales manager, worked with Bill to give More

by Angel01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Healey, Bill Bowers
Nov 07, 2017 -

Parks Ford Lincoln of Gainesville responded

Hello and thank you for the wonderful FIVE-STAR Review of Parks of Gainesville. We sincerely appreciate the review and your comments about Bill Bowers and Pat Healey. These reviews mean a great deal to our Staff and both Bill and Pat asked me to say THANK YOU from them. We value our relationship with you and invite you to call me at any time at (352) 372-4251, extension 63226 or via email at Brussell@ParksofGainesville.com. Wishing you all the best. With Respect, Brent Russell - Director, Customer Relations - "The Guy with the Hat"

November 01, 2017

Awesome day! Buying a car isn’t easy and Justin made it simple and not stressful. He has a great personality and made sure I was happy with everything before I dro More

by Bporter32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Bolton
Nov 08, 2017 -

Parks Ford Lincoln of Gainesville responded

Hello: On behalf of all of us at Parks of Gainesville, I want to say THANK YOU for the Five-Star Review of our Dealership, including Justin Bolton. Justin asked me to say "Thank You" from him as well - your comments mean a great deal to him. We actually read every review, comment, or suggestion about our Dealership in order to identify opportunities to strengthen the way we serve you...we embrace Change for the BEST! My name is Brent Russell and I am here to serve you. Please do not hesitate to call or email me at any time. Thank you for the opportunity to be of service. Respectfully, Brent Russell - Director, Customer Relations (352) 372-4251, extension 63226 BRussell@ParksofGainesville.com "The Guy with the Hat"

October 31, 2017

Great First Time Buying Experience! As a first time buyer I really appreciated the comfort, help and honesty I was shown at Parks. I was referred to Brian Vance by a family member that h More

by Mr. Strong
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Chesonis , Brian Vance
October 31, 2017

Great dealership Absolutely love this dealership. I wouldn't go anywhere esle. Bryan Vance was the best sales person I have ever worked with he is highly professiona More

by Mmm710828
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ridge Scott, Brian Vance, Matt Kaminski
October 31, 2017

Worth The Drive!!! Came from 2 hours away to make a deal, Brian worked everything over the phone for me, and despite my fears he honored everything he told me he’d do. A More

by Sunny Coast
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Lutchman, Brian Vance
Nov 08, 2017 -

Parks Ford Lincoln of Gainesville responded

Good Day and thank you for sharing your vehicle buying experience at Parks of Gainesville. Both Brian and Mario are sincerely grateful for your comments and asked me to say "Thank You" on their behalf. We DO place absolute emphasis on "doing what we say" for our Customers...in other words we will not tell you one thing and do another. Unfortunately, many dealerships work in a different manner. Integrity and TRUST are hallmarks of Parks of Gainesville. My name is Brent Russell and I am here to serve you. As Director of Customer Relations, I read every review, comment, or suggestion about our Dealership. We do this to identify customer suggested enhancements that we can adopt to change for the BEST. Please do not hesitate to call or email me at any time. I am here to serve you. Respectfully, Brent Russell - Director, Customer Relations - "The Guy with the Hat" (352) 372-4251, extension 63226 BRussell@ParksofGainesville.com

October 27, 2017

Great job! Awesome top notch service...for the second time! Great job Justin, thank you for being so attentive! And yes, Matt in finance...terrific...again! Tha More

by Chrystal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Bolton
October 20, 2017

Very nice experience buying a new ford I came to parks Ford looking to purchase a Ford Focus. Justin Bolton did an excellent job assisting me in the process and working with me and my budge More

by Chris_Arcidiacono
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Bolton
Oct 23, 2017 -

Parks Ford Lincoln of Gainesville responded

Thank you so very much for taking the time to prepare and submit this review of your car shopping experience at Parks of Gainesville. We are sincerely grateful for the FIVE-STAR review and your comments regarding Justin. We value your feedback and are always looking for ways to strengthen the way we perform. Wishing you all the best, ALWAYS. Brent Russell - Director, Customer Relations - "The Guy with the Hat"

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