Parks Ford Lincoln of Gainesville

Bill in the service department has been my service advisor for many years and knows me and my vehicles so he is able to answer my questions and give me good advise. advisor for many years and knows me and my vehicles so he is able to answer my questions and give me good advise. More

The service department was very good to work with. I appreciate all their help with our car I appreciate all their help with our car More

I’ll never be back the charges are ridiculous no up front charges I’m very disappointed charges I’m very disappointed More

I will always try to pick Bill as my service writer, Bill is always courteous, professional and a pleasure to work with. is always courteous, professional and a pleasure to work with. More

Pleasant staff who were very helpful amd informative. My service was completed in a timely manner and my vehicle was returned to me clean. My service was completed in a timely manner and my vehicle was returned to me clean. More

Took over an hour longer than supposed to made me late to pick my kids up from school. Paid for works package and didn’t top fluids off like supposed to very poor service for the price pick my kids up from school. Paid for works package and didn’t top fluids off like supposed to very poor service for the price More

I have been using Parks for service of my old Edge for the past years. I never had a complaint, but recently I seem to notice significant improvement in the way they deal with customers. I made my appoint the past years. I never had a complaint, but recently I seem to notice significant improvement in the way they deal with customers. I made my appointment over the phone and the lady answering was not just very friendly, but also very professional and to-the-point in helping me pick the best package for my service needs. This week Devon Pokorny for the first time was my advisor and he did a wonderful job in communicating progress and providing technical information when required. I'll be back! More

Overall the experience was good and I would recommend them to but I had a some issues. We went in and test drove the vehicle we were interested in and got ready to leave. The salesman went to talk to so them to but I had a some issues. We went in and test drove the vehicle we were interested in and got ready to leave. The salesman went to talk to someone and came back with a person which said they were the assistant sales manager. He said "what if I make you a crazy deal, will you buy the vehicle today? We declined and left. A few days later we returned looking for the "crazy deal guy" We found him and asked about the "crazy deal" and he brought to our salesman saying he could make the same deal? My wife and I looked at each other funny and asked the salesman "what was that all about and why did it happen? The second issue I had was when the "crazy deal was no longer available I went on my phone and looked up the vehicle. It had the list price and a button to push for the "E-Deal" so I pressed the button and an info screen pops up asking for your contact info. It's just a referral gather info to give to a salesman to call you. I asked what is the "E-Deal" price and there isn't one. My third issue is that when you get down to the numbers, by line item there is a $5000 Parks Perks package, plus the usual $1200 dealer prep package, $1250 for them to do the title, license plate, registration, and taxes. In my state this cost about $200+the tax, the were all so fees for stamps required by law etc. I was done and got ready to leave over the Park Perk Package which I was told was already added to the car and what that included. Mostly 2 or 3 free oil changes and concierge from my salesman. The was nothing added to the vehicle that the dealer prep didn't already do, like detail the vehicle and fill it with gas. We never got the crazy deal, the E-Price, but did get the Perks package price dropped from the price of the car and $500 of the final price. They still made money on the price of the vehicle, the dealer prep fee, DMV fee, and other fees which are all built in profit. More

Staff is friendly and efficient! Place is kept clean. Service time is quick. Mechanics are professional! I take my F150 for servicing each time! Place is kept clean. Service time is quick. Mechanics are professional! I take my F150 for servicing each time! More

Very efficient. Fair prices. Don’t try to upsell. Have been using for years exclusively for my F150 maintenance Fair prices. Don’t try to upsell. Have been using for years exclusively for my F150 maintenance More