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Parks Ford Lincoln of Gainesville

Gainesville, FL

4.2
999 Reviews
Welcome to Parks Ford Lincoln of Gainesville, your local Ford dealership in Gainesville, FL, serving residents from Alachua, Starke, Ocala and Lake City. Sharing the Parks family name is a great honor since it allows our team the resources of a big group while still maintaining our down-to-earth, no-pressure car-buying approach. Our customers love their new Ford cars, trucks and SUVs, affordable used vehicles and Certified Pre-Owned models. But it’s not just our selection of quality vehicles that keep our customers coming back; many find our competitive prices, monthly offers, efficient auto service and genuine Ford parts enticing. Plus, we love helping our guests even more when they decide to sell or trade in their current ride. We’ve been the one-stop shop for Gainesville for a long time — why not stop by and see what we mean?
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3333 North Main Street

Gainesville, FL

32609

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Showing 999 reviews

August 31, 2018

Best experience bar none! Matt was friendly and helpful throughout the truck buying experience. He was both knowledgeable about the buying process and professional. He helped m More

by Formerfarrington
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Fortin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario Lutchman, Matt Chesonis
Sep 11, 2018 -

Parks Ford Lincoln of Gainesville responded

Hello and thank you for the wonderful Five (5) Star Review to describe your recent experience at Parks Ford/Lincoln of Gainesville. On behalf of the entire Sales Team that assist you, I (we) would like to extend a heartfelt "Thank You" for taking the time to share your experience. We are proud to have the opportunity to be of service to you and look forward to seeing you again in the not too distant future. Should you have any questions or need any special assistance, just give me a call. It is our pleasure to be of service. With Respect, Brent Russell, Director of Customer Relations.

August 30, 2018

truck purchase Just purchased new F150 from John Guyton. John's professional, friendly, "NO Pressure" approach helped me through the purchase process seamlessly. More

by truckguy123456
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John "Avery" Guyton
Sep 11, 2018 -

Parks Ford Lincoln of Gainesville responded

Hello: My name is Brent Russell and I am writing to say "Thank You" for taking time out of your busy schedule to prepare and submit this review of John "Avery" Guyton from Parks of Gainesville. Your feedback is important for us to identify opportunities to do a better job and learn from our past experience. Without your feedback, we may well fall short. Thank you so much for the insight you have shared and recommendations for improvement. We are always looking for ways to learn. Thank you, Brent Russell, Director, Customer Relations.

August 29, 2018

Great experience We worked with Matt and enjoyed the whole experience. It was smooth and quick! He was personable, helpful and knowledgeable of our new vehicle. 5 star More

by Amberlm0126
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Fortin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Chesonis
Aug 31, 2018 -

Parks Ford Lincoln of Gainesville responded

Thank you so much for taking the time to prepare and submit this review of your recent shopping experience with Matt Fortin and Matt Chesonis at Parks Ford of Gainesville. We are most pleased to hear about your visit. Personally, as Director of Customer Relations, I stand ready to be of assistance to address any questions, concerns, or issues. At Parks of Gainesville, you really count today, tomorrow, and for years into the future. With the greatest of Respect, Brent Russell - Director, Customer Relations.

August 29, 2018

Very helpful and great experience!! I drove in with my trade and drove out with our new truck in just a couple short hours. Matt is a great person to work with..(not a pushy salesman jus More

by Robbie mumford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Fortin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2018 -

Parks Ford Lincoln of Gainesville responded

Good Day! My name is Brent Russell and I am responsible for reading every review, comment, or suggestion about Parks Ford of Gainesville. I am writing to thank you for writing such a wonderful review of your experience with Matt Fortin. In particular, I appreciate the specifics you included of your experience. I am using your feedback to help reinforce actions that you and others have found beneficial. At Parks of Gainesville, you REALLY COUNT. With Respect, Brent Russell - Director, Customer Relations.

August 25, 2018

Excellent Experience Very satisfied with my experience at Ford Lincoln of Gainesville. Bill was very accomandating and friendly during my purchasing of a new vehicle, will More

by Hrafferty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Bowers
Aug 29, 2018 -

Parks Ford Lincoln of Gainesville responded

Hello: Thank you for the review of Bill Bowers at Parks of Gainesville. We read every review, comment, and suggestion as a way to help us learn how to strengthen our services and/or to reinforce practices that our Clients consider beneficial. We endorse the concept of continuous improvement...your feedback is always valued. Respectfully, Brent Russell - Director, Customer Relations.

August 21, 2018

Awesome and caring awesome!! Sincere and caring. I told them what I was looking for and they found it!! Very caring staff!! Also Matt Chesonis in finance. I don’t see h More

by Jamie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt (finance), Raymond McDowell, Chelsi Bedell
Aug 29, 2018 -

Parks Ford Lincoln of Gainesville responded

Good Day: Thank you so much for the wonderful review of Chelsi Bedell, Raymond McDowell, and Matt Chesonis from Parks Ford/Lincoln of Gainesville. I think you have done a great job of defining these individuals, they REALLY do care about serving their Clients. I have watched them on multiple occasions step outside the "norm" to do whatever is needed to help a Client get the vehicle of their choice. I have shared your review with each of the three and their Supervisors. Your comments mean a great deal...again, thank you. With Respect, Brent Russell - Director, Customer Relations.

August 19, 2018

Excellent new truck buying experience I went window shopping on a Sunday afternoon without a lot of time that day to look at new trucks. I met Ray McDowell in the Parks Ford lot and descr More

by TAB2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Georgio Rodriguez, Raymond McDowell
Aug 21, 2018 -

Parks Ford Lincoln of Gainesville responded

Hello, we sincerely appreciate your taking the time to submit a review of your time and interactions with Raymond McDowell and Georgio Rodriguez at Parks Ford/Lincoln of Gainesville. We are thrilled you enjoyed a FIVE-STAR experience. Personally, I wanted to take a moment to say thank you for the detailed comments as this is the kind of feedback that will really help us to improve in our service to you. Although there are many dealership that may say it, we really are different and we really do care about doing the right thing for you - starting with our one-on-one relationship with our Clients. You really count at Parks. Thank you, Brent Russell - Director, Customer Relations.

August 11, 2018

John Guyton was amazing! When I arrived at Parks Ford of Gainesville, my daughters and I were greeted by a smiling, friendly face. John Guyton was patient and helpful througho More

by DanielleDeGrove
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John "Avery" Guyton
Aug 21, 2018 -

Parks Ford Lincoln of Gainesville responded

Hello Ms. DeGrove: Thank you for the wonderful review and 5-Star Rating of your recent visit to Parks of Gainesville with John "Avery" Guyton. On behalf of all of us, and in particular, John Guyton, we are sincerely grateful for the feedback. We really are most appreciative. As an organization we are always looking for ways to strengthen the way we service your vehicle and enhance our communications and comfort for you during the visit. In other words, you really count at Parks Ford/Lincoln of Gainesville. Respectfully submitted, Brent Russell, Director - Customer Relations.

August 11, 2018

Dead pool car pool Bill was my sales person and Matt finance. I have to say it was the most pleasant purchase I’ve ever made. No pressure, no rush. Just laid back and en More

by Dead pool 2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Bowers
Aug 21, 2018 -

Parks Ford Lincoln of Gainesville responded

Hello: Thank you for sharing your review, thoughts and comments with us. We are always looking for ways to improve our services - it is a continuous process. We appreciate your comments about the car wash and are going to visit our process to address your concern. Rest assured, we read and listen to every review. Respectfully, Brent Russell - Director, Customer Relations

August 09, 2018

Out of state purchase Excellent experience from start to finish. Had been looking for a Lincoln MKT for 6 months. Matt helped make the purchase easy from start to finish. C More

by Larocca6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Fortin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2018 -

Parks Ford Lincoln of Gainesville responded

Hello: Thank you so very much for taking the time to share your FIVE-Star Car Buying experience with Matt Fortin from Parks Ford/Lincoln of Gainesville. We are grateful for your feedback and comments...the information you share is used to help us identify opportunities for improvement. We always listen. Brent Russell - Director, Customer Relations.

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