Parks Ford Lincoln of Gainesville

A woman should never go in and negotiate with this dealership. I was worn down, and confused by the end of price negotiation, that they had me "taking it for the weekend" but had covertly buy the Hyu dealership. I was worn down, and confused by the end of price negotiation, that they had me "taking it for the weekend" but had covertly buy the Hyundai Accent, which I did not like after what I thought was a "test drive". The biggest mistake I ever made, and to trust a nice salesperson as a woman alone, never again. I believe knowing I had a disability made my vulernability even more of a means of manipulation. It was the first car in my life of 6 decades, I ever detested driving. The bright spot is I did get several free oil changes. Lesson learned. More

Unfortunately I will not bring my Ford truck to this dealership unless absolutely required. The only reason I did this time is because of non-critical recall and even that cost me 5 days without my truc dealership unless absolutely required. The only reason I did this time is because of non-critical recall and even that cost me 5 days without my truck. The recall was addressing tailgate inadvertently opening that took 2 days to then pickup without any Ford adviser to review & go over repair before picking it up. Technician didn’t verify tailgate operation was working upon closing out repair ticket. I get home and tailgate now doesn’t open/move at all causing me to call service adviser for her to send someone to pick up my truck. All the while this adviser was only reactive to me inquiring the status of my truck each day and not him reaching out and keeping me in the loop of what is happening. Then I get a text message from adviser stating that foreman found there is bad wiring and sends me an invoice for $1295 to fix the issue. I asked my adviser via message for service advisor to call me to discuss and after a day waiting I dropped by dealership to discuss in person since no return phone call. I informed service manager that my tailgate was working prior to this recall assessment and it appeared that technician did something to now cause the tailgate to seem dead without any sense of trying to operate. So the technician must have shorted or not connected the proper wiring for the system to even seem to work and obviously didn’t check his work upon finishing recall. Service manager took responsibility and I asked to please put a different foreman on my repair and two days later after checking and tracing 42 wiring signals, determined that actuator was bad and ordered and repair seems adjudicated with a $2273 final cost to repair that service manager waived due to whatever happened during the recall repairs/adjustments. More

Been a long wait for my F 150 Lightning but Richard keep me well informed as things proceeded. He was always very professional and courteous when I would stop by with questions, which I did a lot! When I pi me well informed as things proceeded. He was always very professional and courteous when I would stop by with questions, which I did a lot! When I picked it up all the boxes were checked the truck was spotless and charged. Richard and the rest of the team had me on my way in no time! Parks of Gainesville is the place to go if you are looking for a new vehicle. More

I had a very good experience with everyone involved with the purchase of my Bronco Sport, especially Ritchie our sales rep! Will be referring to this location. the purchase of my Bronco Sport, especially Ritchie our sales rep! Will be referring to this location. More

There the best ever and my sales guy harold miles is the best he's so knowledgeable a great guy. best he's so knowledgeable a great guy. More

Absolutely had a great time working with mike and the whole finance team getting me into a new mustang. Would definitely recommend this dealership to anyone looking for a vehicle whole finance team getting me into a new mustang. Would definitely recommend this dealership to anyone looking for a vehicle More

Traveling from South Florida to Gainesville to buy are car might seem crazy but it was So worth it. Buying a car is like getting a root canal without anesthesia. But not at Parks. Mike Abitino and George car might seem crazy but it was So worth it. Buying a car is like getting a root canal without anesthesia. But not at Parks. Mike Abitino and George Plourde actually made the process painless. They were more than fair from beginning to end. George haggled with a couple of lenders and got me a ratefar better than I could have expected. I truly could not be more pleased. More

From the beginning to the end of my experience I found it to be excellent service, they were patient, polite, knowledgeable about wasI looking for and best of all. All my questions were answered. If you are to be excellent service, they were patient, polite, knowledgeable about wasI looking for and best of all. All my questions were answered. If you are in need of car please visit Parks ford lincoln of Gainesville and ask for Ryan! More

Purchased 2 trucks from Parks Ford in November. Both deals went very smooth and easy. No pressure, quick paperwork and great customer service. I will be buying more vehicles from Parks Ford. Both deals went very smooth and easy. No pressure, quick paperwork and great customer service. I will be buying more vehicles from Parks Ford. More

My mustang had a recall on it for the wiring harness on the back up camera. Scheduled an appointment 3 weeks prior for 8:30am. The morning of I drop my car off and I’m asked if I had a ride home and I resp the back up camera. Scheduled an appointment 3 weeks prior for 8:30am. The morning of I drop my car off and I’m asked if I had a ride home and I responded with no I don’t, how long is it going to take. Service advisor had no time frame to give or plan what so ever for my vehicle. Even informed the car could have to stay over night. I was not aware of that at all prior to my appointment. No time to plan for it. I don’t receive a call until 1:30pm that afternoon to inform me there was no issue with my camera and it was good to go. I was not fond of that answer because I specifically told the service team 3 weeks prior to my appointment my back up camera was glitching or leaving a black screen saying to contact dealership. Service advisor said well that was not said to us in the morning. I informed the individual I made you guys aware of it 3 weeks ago, should have took note of the issue. The service team barely had any clue about what the recall was about. Advisor said well that’s an aback up camera issue not a wiring issue. I told him recall clearly states back up camera and wiring harness. Service advisor informs me he will talk to his tech again and give me a call back. About 2 hours later I call for an update and front desk can not get a hold of the service department. After 3 hours of waiting I finally get a call back from service and I’m informed that the back up camera issue did occur and that it was the wiring harness. He said they had a wiring harness in stock but that they had to keep the car overnight to complete the job. Told me it would get started night of and be finished next morning. Advisor then had no plan or estimate of my car being done for the next morning. Now I was without a car for a whole day plus who knows how long for the next day. Service team was terrible and did not seem to want to work on my vehicle. It seems absurd to take all day and a next day just to check and replace a wiring harness. Will not be back. Very unhappy with the unpreparedness and last minute info. My appointment was specifically booked 3 weeks prior because they were busy. They should’ve been ready for my vehicle after 3 weeks of a scheduled appointment. More